BD-R backup not playing but bd-re works?

[Freeza]

Hello,
I am new to the forums and have searched for why my backups don't seem to be working but have hit a wall. Here is the hardware:
-Windows 7 ultimate x64
-Intel qx6850 quad core
-4gb ram
-lite-on Blu ray burner iHBS112

Software:
-DVD Fab HD (latest trial version for now)
-Imgburn (as image burner integrated with dvdfab)
-Cyberlink Powerdvd 9
-Dvd fab virtual dirve

2 Blu ray players I have to test backups:
-PS3
-Samsung BD-P1500

Here is the situation:
1. I will rip the Main Movie from my blu ray onto the hard drive as an iso. No problem at all.
2. Then I will mount the iso and watch it under cyberlink powerdvd 9 and it plays just fine.
3. To test a burn I will burn the iso onto my Verbatim BD-RE. The burn will play perfectly on both players.
4. Then I will make a burn onto Verbatim BD-R but when I play it on the Samsung it says "this disc can not be played". The PS3 does not recognize the disc at all.

I also have Ridata BD-Rs which give me the same results. I initially only had the Ridata discs and thought it was the discs that were not compatible so I bought the Verbatim discs. I have tried backing up "Hulk" 2008 and "Sherlock Holmes". Again, the BD-RE plays perfectly but when I burn onto BD-R it does not work.

The BD-R burn will play on the Blu-Ray burner in the computer with no problem. It does not play on the standalone players.

Maybe my settings in Imgburn? But the same burn for BD-R don't work. Does Imgburn automatically change burn settings when it detects a BD-RE versus a BD-R? I also don't see any errors in the logs when I burn however I do need to pay closer attention to the logs, but again the BD-RE burns are working.

Here is the dvd fab internal log:

DVDFab 7.0.9.0 (2010/07/31 04:28:44)

0m 03.12s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 file2mobile 1 filemover 1
1m 25.05s: detected blu-ray
1m 25.08s: drive F
1m 25.08s: blu-ray type 1
1m 25.08s: volume label SHERLOCK HOLMES
1m 26.51s: root 02A219F4 SHERLOCK HOLMES:SHERLOCK HOLMES:SHERLOCK HOLMES:SHERLOCK HOLMES
1m 27.23s: aacs 1 bd+ 0
1m 28.23s: got discinfo
1m 29.27s: got bdmv
1m 29.27s: got agid
1m 29.34s: sent host cert chal
1m 29.34s: got drive cert chal
1m 29.42s: got drive key
1m 29.42s: got host key signature
1m 29.43s: verified drive signature
1m 29.43s: verified host signature
1m 29.51s: sent host signature and key point
1m 31.66s: got vid
1m 31.79s: blu-ray D8B60C11480504E9BD2B76733AFD56AF6CAD3A23
1m 32.47s: got vuk
1m 32.47s: got unit key 1
1m 39.60s: got extended bdinfo
18m 33.89s: compress begin: Blu-ray groups clips(00001.m2ts,00003.m2ts,00005.m2ts,00006.m2ts, 00007.m2ts,00008.m2ts,00010.m2ts,00012.m2ts,00013. m2ts,00014.m2ts,00015.m2ts,00016.m2ts,00017.m2ts,0 0018.m2ts,00019.m2ts,00021.m2ts,00022.m2ts,00023.m 2ts,00024.m2ts,00025.m2ts,00026.m2ts,00027.m2ts,00 028.m2ts), playtime(7704728 ms), size(23592 MB)
18m 33.90s: processing source(00001.m2ts)
18m 50.38s: processing source(00003.m2ts)
19m 27.04s: processing source(00005.m2ts)
20m 49.72s: processing source(00006.m2ts)
21m 13.42s: processing source(00007.m2ts)
21m 31.25s: processing source(00008.m2ts)
21m 55.46s: processing source(00010.m2ts)
23m 40.48s: processing source(00012.m2ts)
24m 06.58s: processing source(00013.m2ts)
24m 43.10s: processing source(00014.m2ts)
25m 08.85s: processing source(00015.m2ts)
26m 34.78s: processing source(00016.m2ts)
26m 52.00s: processing source(00017.m2ts)
28m 52.20s: processing source(00018.m2ts)
29m 09.41s: processing source(00019.m2ts)
30m 12.20s: processing source(00021.m2ts)
30m 29.68s: processing source(00022.m2ts)
31m 30.07s: processing source(00023.m2ts)
31m 40.21s: processing source(00024.m2ts)
32m 40.68s: processing source(00025.m2ts)
32m 52.52s: processing source(00026.m2ts)
33m 49.76s: processing source(00027.m2ts)
33m 56.39s: processing source(00028.m2ts)
45m 56.33s: detected blu-ray
45m 56.33s: drive G
45m 56.33s: blu-ray type 1
45m 56.33s: volume label SHERLOCK HOLMES
48m 31.72s: detected blu-ray
48m 31.77s: drive F
48m 31.77s: blu-ray type 0
48m 31.77s: volume label
48m 50.10s: detected blu-ray
48m 50.10s: iso C:\Users\Freeza\Desktop\Blu rip\SHERLOCK HOLMES.iso
48m 50.10s: blu-ray type 1
48m 50.10s: volume label SHERLOCK HOLMES
48m 50.12s: root 3CFF286D00B4A855:SHERLOCK HOLMES:SHERLOCK HOLMES:SHERLOCK HOLMES
48m 50.12s: aacs 0 bd+ 0
48m 50.12s: got discinfo
48m 50.13s: got bdmv
48m 50.36s: got extended bdinfo


Any help would be greatly appreciated.

[Racem22]

If you could also post the DVDFab process and burn logs and any Imgburn logs that you have.

[IPopov50]

Freeza,
from what you are saying it's obvious that any of used software caused reported problem, but usual suspects - players. There are couple of things to look into:
(a) BD-R compatibility in general. Please check with player's spec. If spec says that your player should play this media, than another possible cure is
(b) firmware update. Please do it and try...

[Freeza]

Thanks for the replies. I believe my PS3 has the 3.40 firmware it is pretty much up to date. The Samsung player is still the original firmware which I probably need to update. However, it is more important that the burn works on the PS3 than the Samsung but both preferably. The BD-RE works on both currently.

As for the logs, the "dvdfab process" log is empty.

Here is the "dvdfab burn vso" log

2010-07-31 15:19:56 ---- ******************** Log session stop 31-Jul 15:19:56.705 PID 4188********************
2010-07-31 15:19:43 Info Disc (DVD-R) not emtpy.
2010-07-31 15:14:32 Info Disc ejected by user.
2010-07-31 15:14:26 Info Writable disc DVD-R inserted. Ready to write
2010-07-31 15:14:18 Info Writable disc DVD-R inserted. Ready to write
2010-07-31 15:14:05 Info Parsing disc ...
2010-07-31 15:12:43 Info Disc ejected by user.
2010-07-31 15:12:27 Info Disc (BD-R Sequential) not emtpy.
2010-07-31 14:49:04 Info Disc ejected by user.
2010-07-31 14:48:58 Info Writable disc BD-R Sequential inserted. Ready to write
2010-07-31 14:46:30 Info Writable disc BD-R Sequential inserted. Ready to write
2010-07-31 14:46:15 Info Parsing disc ...
2010-07-31 14:45:53 Info Disc ejected by user.
2010-07-31 14:38:48 Info Disc (DVD-R) not emtpy.
2010-07-31 14:38:34 Info Parsing disc ...
2010-07-31 14:38:02 Info Disc () not emtpy.
2010-07-31 08:23:08 Info Rewritable disc BD-RE inserted. Ready to erase and write
2010-07-31 07:47:44 Info Disc ejected by user.
2010-07-31 07:47:38 Info Rewritable disc BD-RE inserted. Ready to erase and write
2010-07-31 07:47:36 Info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R, Blu Ray-R Seq., Blu Ray-R Rnd., Blu Ray-RE
2010-07-31 07:47:36 Info Drive has Serial ATA physical interface
2010-07-31 07:47:36 Info New Drive selected : 0:3:0 - ATAPI iHBS112 2 CL04 [F] (Ide)
2010-07-31 07:47:14 Info Current Drive selected : 0:3:0 - ATAPI iHBS112 2 CL04 [F] (Ide)
2010-07-31 07:47:14 Info Using Advanced SPTI interface
2010-07-31 07:47:14 Info System default language : English (United States)
2010-07-31 07:47:14 Info User default language : English (United States)
2010-07-31 07:47:14 Info DLL Version : 4.0.7.466
2010-07-31 07:47:14 Info DLL : C:\Program Files (x86)\DVDFab 7\vso_hwe.dll
2010-07-31 07:47:14 Info Version : 7, 0, 9, 0
2010-07-31 07:47:14 Info ExeName : C:\Program Files (x86)\DVDFab 7\DVDFab.exe
2010-07-31 07:47:14 Info OS : Microsoft Windows 7 Ultimate (Build 7600)
2010-07-31 07:47:14 ---- ******************** Log session start 31-Jul 07:47:14.380 PID 4188********************


2010-07-31 06:49:27 ---- ******************** Log session stop 31-Jul 06:49:27.077 PID 3828********************
2010-07-31 06:22:01 Info Disc (BD-ROM) not emtpy.
2010-07-31 06:21:46 Info Parsing disc ...
2010-07-31 06:21:14 Info Disc ejected by user.
2010-07-31 06:02:53 Info Rewritable disc BD-RE inserted. Ready to erase and write
2010-07-31 05:18:04 Info Disc ejected by user.
2010-07-31 05:17:58 Info Rewritable disc BD-RE inserted. Ready to erase and write
2010-07-31 05:17:56 Info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R, Blu Ray-R Seq., Blu Ray-R Rnd., Blu Ray-RE
2010-07-31 05:17:56 Info Drive has Serial ATA physical interface
2010-07-31 05:17:56 Info New Drive selected : 0:3:0 - ATAPI iHBS112 2 CL04 [F] (Ide)
2010-07-31 04:28:47 Info Current Drive selected : 0:3:0 - ATAPI iHBS112 2 CL04 [F] (Ide)
2010-07-31 04:28:47 Info Using Advanced SPTI interface
2010-07-31 04:28:47 Info System default language : English (United States)
2010-07-31 04:28:47 Info User default language : English (United States)
2010-07-31 04:28:47 Info DLL Version : 4.0.7.466
2010-07-31 04:28:47 Info DLL : C:\Program Files (x86)\DVDFab 7\vso_hwe.dll
2010-07-31 04:28:47 Info Version : 7, 0, 9, 0
2010-07-31 04:28:47 Info ExeName : C:\Program Files (x86)\DVDFab 7\DVDFab.exe
2010-07-31 04:28:47 Info OS : Microsoft Windows 7 Ultimate (Build 7600)



Here is the dvd fab interal log

DVDFab 7.0.8.0 (2010/07/31 04:02:41)

0m 00.46s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 file2mobile 1 filemover 1
3776m 28.73s: detected blu-ray
3776m 33.01s: drive F
3776m 33.01s: volume label SHERLOCK HOLMES
0m 38.89s: detected blu-ray
0m 38.89s: drive F
0m 38.89s: volume label SHERLOCK HOLMES
0m 39.70s: root 02A219F4 SHERLOCK HOLMES:SHERLOCK HOLMES:SHERLOCK HOLMES:SHERLOCK HOLMES
3776m 39.08s: root 02A219F4 SHERLOCK HOLMES:SHERLOCK HOLMES:SHERLOCK HOLMES:SHERLOCK HOLMES
0m 52.35s: bdav 0 aacs 1 bd+ 0
3776m 48.17s: bdav 0 aacs 1 bd+ 0
0m 55.10s: got discinfo
3776m 50.93s: got discinfo
0m 58.01s: got bdmv
0m 58.28s: got agid
0m 58.39s: sent host cert chal
0m 58.43s: got drive cert chal
0m 58.57s: got drive key
0m 58.57s: got host key signature
0m 58.57s: verified drive signature
0m 58.57s: verified host signature
0m 58.67s: sent host signature and key point
0m 58.67s: got bus key
1m 00.88s: blu-ray D8B60C11480504E9BD2B76733AFD56AF6CAD3A23
3776m 56.44s: got bdmv
3776m 56.55s: got agid
3776m 56.66s: sent host cert chal
3776m 56.67s: got drive cert chal
3776m 56.75s: got drive key
3776m 56.75s: got host key signature
3776m 56.75s: verified drive signature
3776m 56.75s: verified host signature
3776m 56.83s: sent host signature and key point
3776m 56.84s: got bus key
1m 03.02s: got vuk
3776m 58.03s: got volume id
3776m 58.03s: got volume id mac
3776m 58.03s: volume id is correct
1m 04.00s: got unit key 1
3776m 58.14s: got vid
3776m 59.08s: blu-ray D8B60C11480504E9BD2B76733AFD56AF6CAD3A23
3777m 14.27s: got vuk
3777m 14.99s: got unit key 1
4m 07.07s: got extended bdinfo
3780m 01.28s: got extended bdinfo


DVDFab 7.0.8.0 (2010/07/31 04:24:37)

0m 00.31s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 file2mobile 1 filemover 1


DVDFab 7.0.9.0 (2010/07/31 04:28:44)

0m 03.12s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 file2mobile 1 filemover 1
1m 25.05s: detected blu-ray
1m 25.08s: drive F
1m 25.08s: blu-ray type 1
1m 25.08s: volume label SHERLOCK HOLMES
1m 26.51s: root 02A219F4 SHERLOCK HOLMES:SHERLOCK HOLMES:SHERLOCK HOLMES:SHERLOCK HOLMES
1m 27.23s: aacs 1 bd+ 0
1m 28.23s: got discinfo
1m 29.27s: got bdmv
1m 29.27s: got agid
1m 29.34s: sent host cert chal
1m 29.34s: got drive cert chal
1m 29.42s: got drive key
1m 29.42s: got host key signature
1m 29.43s: verified drive signature
1m 29.43s: verified host signature
1m 29.51s: sent host signature and key point
1m 31.66s: got vid
1m 31.79s: blu-ray D8B60C11480504E9BD2B76733AFD56AF6CAD3A23
1m 32.47s: got vuk
1m 32.47s: got unit key 1
1m 39.60s: got extended bdinfo
18m 33.89s: compress begin: Blu-ray groups clips(00001.m2ts,00003.m2ts,00005.m2ts,00006.m2ts, 00007.m2ts,00008.m2ts,00010.m2ts,00012.m2ts,00013. m2ts,00014.m2ts,00015.m2ts,00016.m2ts,00017.m2ts,0 0018.m2ts,00019.m2ts,00021.m2ts,00022.m2ts,00023.m 2ts,00024.m2ts,00025.m2ts,00026.m2ts,00027.m2ts,00 028.m2ts), playtime(7704728 ms), size(23592 MB)
18m 33.90s: processing source(00001.m2ts)
18m 50.38s: processing source(00003.m2ts)
19m 27.04s: processing source(00005.m2ts)
20m 49.72s: processing source(00006.m2ts)
21m 13.42s: processing source(00007.m2ts)
21m 31.25s: processing source(00008.m2ts)
21m 55.46s: processing source(00010.m2ts)
23m 40.48s: processing source(00012.m2ts)
24m 06.58s: processing source(00013.m2ts)
24m 43.10s: processing source(00014.m2ts)
25m 08.85s: processing source(00015.m2ts)
26m 34.78s: processing source(00016.m2ts)
26m 52.00s: processing source(00017.m2ts)
28m 52.20s: processing source(00018.m2ts)
29m 09.41s: processing source(00019.m2ts)
30m 12.20s: processing source(00021.m2ts)
30m 29.68s: processing source(00022.m2ts)
31m 30.07s: processing source(00023.m2ts)
31m 40.21s: processing source(00024.m2ts)
32m 40.68s: processing source(00025.m2ts)
32m 52.52s: processing source(00026.m2ts)
33m 49.76s: processing source(00027.m2ts)
33m 56.39s: processing source(00028.m2ts)
45m 56.33s: detected blu-ray
45m 56.33s: drive G
45m 56.33s: blu-ray type 1
45m 56.33s: volume label SHERLOCK HOLMES
48m 31.72s: detected blu-ray
48m 31.77s: drive F
48m 31.77s: blu-ray type 0
48m 31.77s: volume label
48m 50.10s: detected blu-ray
48m 50.10s: iso C:\Users\Freeza\Desktop\Blu rip\SHERLOCK HOLMES.iso
48m 50.10s: blu-ray type 1
48m 50.10s: volume label SHERLOCK HOLMES
48m 50.12s: root 3CFF286D00B4A855:SHERLOCK HOLMES:SHERLOCK HOLMES:SHERLOCK HOLMES
48m 50.12s: aacs 0 bd+ 0
48m 50.12s: got discinfo
48m 50.13s: got bdmv
48m 50.36s: got extended bdinfo
113m 19.41s: detected blu-ray
113m 19.45s: drive F
113m 19.47s: blu-ray type 1
113m 19.47s: volume label THE_LOSERS
113m 33.95s: root 0394D3D2 THE_LOSERS:THE_LOSERS:THE_LOSERS:THE_LOSERS
113m 34.63s: aacs 1 bd+ 0
113m 36.65s: got discinfo
113m 38.55s: got bdmv
113m 38.55s: got agid
113m 38.61s: sent host cert chal
113m 38.61s: got drive cert chal
113m 38.69s: got drive key
113m 38.69s: got host key signature
113m 38.69s: verified drive signature
113m 38.71s: verified host signature
113m 38.78s: sent host signature and key point
113m 39.95s: got vid
113m 40.08s: blu-ray 8855AFBA627D7CC02266D188E63680DAB4F48145
113m 40.70s: got vuk
113m 40.72s: got unit key 1
113m 43.32s: got extended bdinfo
113m 56.71s: compress begin: Blu-ray groups clips(00002.m2ts), playtime(5819688 ms), size(18734 MB)
113m 56.72s: processing source(00002.m2ts)


DVDFab 7.0.9.0 (2010/07/31 07:47:14)

0m 00.29s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 file2mobile 1 filemover 1
0m 01.70s: detected blu-ray
0m 01.71s: drive F
0m 01.73s: blu-ray type 0
0m 01.73s: volume label
0m 11.68s: got bdmv
0m 11.70s: got extended bdinfo
411m 34.88s: detected dvd
411m 34.94s: drive F
411m 34.94s: dvd type 1
411m 34.94s: volume label DVD_PROJECT
411m 35.62s: got copyright 0 0
411m 36.26s: got udf/iso
411m 37.75s: got discinfo
411m 37.75s: pathplayer enabled
411m 51.57s: got dvdinfo
419m 15.50s: detected blu-ray
419m 15.52s: drive F
419m 15.52s: blu-ray type 0
419m 15.52s: volume label
419m 25.58s: detected dvd
419m 25.58s: drive G
419m 25.58s: dvd type 1
419m 25.58s: volume label DVD_PROJECT
419m 26.75s: got copyright 0 0
419m 26.76s: got udf/iso
419m 26.78s: got discinfo
419m 26.78s: pathplayer enabled
419m 26.95s: got dvdinfo
421m 09.18s: detected blu-ray
421m 09.18s: iso C:\Users\Freeza\Desktop\Blu rip\SHERLOCK HOLMES.iso
421m 09.18s: blu-ray type 1
421m 09.18s: volume label SHERLOCK HOLMES
421m 09.83s: root 3CFF286D00B4A855:SHERLOCK HOLMES:SHERLOCK HOLMES:SHERLOCK HOLMES
421m 09.83s: aacs 0 bd+ 0
421m 09.83s: got discinfo
421m 09.85s: got bdmv
421m 10.08s: got extended bdinfo

[Freeza]

I just updated the firmware on the Samsung blu ray player and it gives the same results, "the disc can not be played".

This is baffling to me. I must be missing some small detail somewhere. I know that the iso I am ripping is working on the computer. Getting it onto the BD-R to play corrrectly is the problem. Do you guys have better luck with Memorex bd-r? Usually verbatim is one of the best.

[AGJ]

Read the link below as I noticed you tried to back up Losers and you use a PS3

http://forum.dvdfab.com/showthread.php?t=7102

Looks like you are using the VSO burn engine and ImgBurn seems to work better for Blu-ray movies. Use the link below to get ImgBurn and to configure it to work with DVDFab. ImgBurn is free

http://forum.dvdfab.com/showpost.php?p=55&postcount=2

[Freeza]

SOLVED:
I installed an LG burner today and burned a movie using my same previous methods and it worked beautifully. So the new Lite-On burner that I was using was the problem. The LG works great though and is quieter.
So words to the wise, stay away from the new Lite-On burner as I am not the only one who experienced this problem. A quick scan of the Newegg reviews of the burner shows that others were having the same issue, so I changed burners and it works great now.
Thanks to everyone for their help.