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    DVD to BD subtitles problems

    I merged or inserted 3 sources of movies into a BD. Movies played without problems, but the subtitles were not showing up sometimes and other times a little out of sync. Checked the original sources to verify this and they showed fine. Thanks in advance.
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    #2
    Originally posted by lizardo_manson View Post
    I merged or inserted 3 sources of movies into a BD. Movies played without problems, but the subtitles were not showing up sometimes and other times a little out of sync. Checked the original sources to verify this and they showed fine. Thanks in advance.
    Hi, the QA team cannot duplicate the issue with the files we have. We need the problematic source files on your side to reproduce the problem. I sent you a PM, please check it out, thanks.
    User Manual for DVDFab v10 (pdf)

    DVDFab log default location:
    For Windows: C:\Users\User Name\Documents\DVDFab10\Log
    For Mac: Finder> Documents> DVDFab10> Log

    DVDFab Player 5:
    For Windows:C:\Users\User Name\Documents\DVDFab Player 5\Log

    Comment


      #3
      With source files you mean the whole disc?, is like 16 GB.

      Comment


        #4
        The problematic source DVD file by which the output file has no subtitle or the subtitle is out of sync. A standard DVD normally has only several GBs. Please check in Windows Explorer.
        User Manual for DVDFab v10 (pdf)

        DVDFab log default location:
        For Windows: C:\Users\User Name\Documents\DVDFab10\Log
        For Mac: Finder> Documents> DVDFab10> Log

        DVDFab Player 5:
        For Windows:C:\Users\User Name\Documents\DVDFab Player 5\Log

        Comment


          #5
          I tried again DVD to blu-ray again yesterday. I used two dvd movies to create the blu-ray. One dvd folder is 4.96 GB and the other 5.90 GB. The process went well and the blu-ray was created, but again the playback is fine, but the subtitles goes out of sync. Do you need me to send the whole created blu-ray folder or each source folder? combined are like 9 GB and my internet upload speed is not that fast.




          EDIT:

          I started to upload the two sources with FileZilla to a folder i created Juan Figueroa+goldenboy_17@hotmail.com it will take some time. I will let you know here when is complete.
          Last edited by lizardo_manson; 12-12-2019, 10:44 AM.

          Comment


            #6
            FIles were uploaded

            Comment


              #7
              Originally posted by lizardo_manson View Post
              I tried again DVD to blu-ray again yesterday. I used two dvd movies to create the blu-ray. One dvd folder is 4.96 GB and the other 5.90 GB. The process went well and the blu-ray was created, but again the playback is fine, but the subtitles goes out of sync. Do you need me to send the whole created blu-ray folder or each source folder? combined are like 9 GB and my internet upload speed is not that fast.




              EDIT:

              I started to upload the two sources with FileZilla to a folder i created Juan Figueroa+goldenboy_17@hotmail.com it will take some time. I will let you know here when is complete.
              The file has been downloaded. Which DVDFab version were you using? Please send us dvdfab_internal log as attachment for troubleshooting, the default location for log file is: C:\Users\User Name\My Documents\DVDFab11\Log
              User Manual for DVDFab v10 (pdf)

              DVDFab log default location:
              For Windows: C:\Users\User Name\Documents\DVDFab10\Log
              For Mac: Finder> Documents> DVDFab10> Log

              DVDFab Player 5:
              For Windows:C:\Users\User Name\Documents\DVDFab Player 5\Log

              Comment


                #8
                lizardo_manson

                Our QA team cannot reproduce the issue. Please wait for the next new official version DVDFab 11.0.6.8, thanks.
                User Manual for DVDFab v10 (pdf)

                DVDFab log default location:
                For Windows: C:\Users\User Name\Documents\DVDFab10\Log
                For Mac: Finder> Documents> DVDFab10> Log

                DVDFab Player 5:
                For Windows:C:\Users\User Name\Documents\DVDFab Player 5\Log

                Comment

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