DVDFab Forum - I can Only Imagine

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  • I can Only Imagine

    will not copy,ejects after 1%
    GatorFan6806

  • #2
    Hi,

    Please post the DVDFab internal log files, thanks!

    Wilson
    Please post your logs the default location is:
    For DVDFab9_Win7 & Win8 C:\Users\User Name\My Documents\DVDFab9\Log
    For DVDFab10_Win7 & Win8 C:\Users\User Name\My Documents\DVDFab10\Log
    For Mac: /User/User name/Documents/DVDFab10/Log
    Please use attachment button and attach your most recent, Internal log and post right here.
    If it's the burning issue, please also attach burn log.

    Thanks!

    Comment


    • #3
      Same problem here.. I've attached the zip file.. I hope this will help get it fixed.
      Attached Files

      Comment


      • #4
        Originally posted by sweeteresa View Post
        Same problem here.. I've attached the zip file.. I hope this will help get it fixed.
        Thanks you for your reply. The developers are checking the movie now.

        Regards,
        Mona
        DVDFab log default location:
        For Windows: C:\Users\User Name\Documents\DVDFab11\Log
        For Mac: Finder>Documents>DVDFab11>Log

        DVDFab Player 5:
        For Windows: C:\Users\User Name\Documents\DVDFab Player 5\Log
        For Mac: Finder>Documents>DVDFab Player 5>Log

        Guide for adding attachments in a post
        --Please use attachment button to attach your most recent log files.

        Comment


        • #5
          Originally posted by danielgaeta View Post
          will not copy,ejects after 1%
          I'm having the exact issue. I says "Video Quality Unreachable" and then ejects and aborts.

          Comment


          • #6
            I have tried to back up my copy and seems to copy but will not play. Plays through all the Promotional previews but when I click to play the movie it just locks up my DVD Player.
            Must have a new java protection? I am using DVDFab x64 version 10.0.9.5

            Comment


            • #7
              Hi All, I just updated DVDFab x64 to Version 10.0.9.7 will this update take care of the new java protection for this DVD I Can Only Imagine? or are they still working to resolve this
              problem? I just don't want to waste any more back up Discs.... LOL
              Thanks Burner1

              Comment


              • #8
                I have just updated to the new version 10.0.9.7 but it seems to be still doing the same thing. When trying to copy "I can only Imagine" it Starts anazlyzing then fails before it ever starts to copy. This update doesn't seem to have fixed the issue.

                Comment


                • #9
                  Originally posted by Wilson.Wang View Post
                  Hi,

                  Please post the DVDFab internal log files, thanks!

                  Wilson
                  Here are my internal files from my latest attempt on "I Can Only Imagine."

                  Thanks!
                  Attached Files

                  Comment


                  • #10
                    We are working on this movie, please kindly wait for update, thank you.

                    Regards,
                    Mona
                    DVDFab log default location:
                    For Windows: C:\Users\User Name\Documents\DVDFab11\Log
                    For Mac: Finder>Documents>DVDFab11>Log

                    DVDFab Player 5:
                    For Windows: C:\Users\User Name\Documents\DVDFab Player 5\Log
                    For Mac: Finder>Documents>DVDFab Player 5>Log

                    Guide for adding attachments in a post
                    --Please use attachment button to attach your most recent log files.

                    Comment


                    • #11
                      Originally posted by Mona View Post
                      We are working on this movie, please kindly wait for update, thank you.

                      Regards,
                      Mona
                      Any luck getting this any closer to being fixed??

                      Comment


                      • #12
                        Try the new version 10.0.9.8 Beta.

                        It's available in both x86 and x64

                        Comment


                        • #13
                          Hi Guy's ,
                          Ok I just updated to ver x64 v. 10.0.9.8 and tried to copy my Disc , I Can Only Imagine for back up, seemed to copy, so I went a head and burnt a copy, I tried to play it in my Sony Blu-Ray player, plays through all the previews fine, when I click to play movie it still does exactly the same thing, locks up my player. So something is still not right. I'm going to attach the internal log file and the Burn log file for you to see if there is something causing this. I also tried to just Rip the movie into a MKV file and finished in about 30 seconds or less, so I'd say the protection is still stopping DVDFab from doing it's job?
                          Thanks Burner1
                          Attached Files
                          Last edited by Burner1; 06-16-2018, 01:29 PM.

                          Comment


                          • #14
                            Originally posted by fidodkk View Post
                            Try the new version 10.0.9.8 Beta.

                            It's available in both x86 and x64
                            I used the beta and it copied with no issues.

                            Comment


                            • #15
                              Well I guess your the lucky one, I've given up, I've wasted enough dvds on this movie, I still think there is a problem. Did you actually watch your copy all the way to the end? I guaranty that before it gets to the very end it will not go to the very end it just stops and starts from the beginning again, go to chapter 15 and see what happens.
                              Burner1
                              Last edited by Burner1; 06-17-2018, 11:45 AM.

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