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**CBR929** · 11-27-2010, 12:49 AM

Hi c0afanh
I am not sure if this may help but you could try to reset DMA, I did not see any reference to it in your logs but you could try, to do this
Open Fab Click the Green √ top right > General > make sure Check for DMA Automatically is Checked and also Click the Reset DMA to the right click OK and restart Fab.
Hope this helps
CBR929

**old hick** · 11-27-2010, 01:19 AM

I too am having the Same problems with the same title disc.
I have tried full disc, & main movie both. Still getting the same error.
Hope you can come out with an updated version soon.
Thank you.

**c0afanh** · 11-27-2010, 01:53 AM

Originally posted by CBR929 View Post

Hi c0afanh
I am not sure if this may help but you could try to reset DMA, I did not see any reference to it in your logs but you could try, to do this
Open Fab Click the Green √ top right > General > make sure Check for DMA Automatically is Checked and also Click the Reset DMA to the right click OK and restart Fab.
Hope this helps
CBR929

I did the reset of the DMA and tried to backup my purchased "A Christmas Carol" DVD movie and ended up with the same result. DVDFab v8.0.5.1 Beta reported ERROR 102. Any other solutions? Do you think there might be a new copy protection on the DVD movie "A Christmas Carol" disc? I am now starting to wonder. If there is, the techs at DVDFab need to come up with a work around to resolve the issue.

**katiekim** · 11-27-2010, 03:15 AM

Hi, c0afanh
DVDFab works fine to backup this DVD "A Christmas Carol", we tested it.
Please make pathplayer enable, and check the DVD driver. Maybe you can change a DVD driver to retry.
Thank you.

**AGJ** · 11-27-2010, 03:39 AM

If you had a bad pressed DVD and exchanged for another from same retailer then that one could be as well since they press DVDs in batches and retailers could get multiple DVDs from same batch that are bad pressed DVDs.

You can download and install VSO inspector and run a disc surface scan on the original DVD to see if you get any errors. I have exchanged about 7 bad DVDs to Best Buy at one time because it would not play correctly but on the last return I asked for my money back and went to another retailer and had no problems with that one I purchased

**c0afanh** · 11-27-2010, 04:01 AM

Originally posted by katiekim View Post

Hi, c0afanh
DVDFab works fine to backup this DVD "A Christmas Carol", we tested it.
Please make pathplayer enable, and check the DVD driver. Maybe you can change a DVD driver to retry.
Thank you.

PathPlayer is always set to ON and I have tried different drives as well and it still did not work. Look at my DVDFab v8.0.5.1 Beta Log Files and you will see that PathPlayer is set to ON. Take a look.

**c0afanh** · 11-27-2010, 04:31 AM

Originally posted by AGJ View Post

If you had a bad pressed DVD and exchanged for another from same retailer then that one could be as well since they press DVDs in batches and retailers could get multiple DVDs from same batch that are bad pressed DVDs.

You can download and install VSO inspector and run a disc surface scan on the original DVD to see if you get any errors. I have exchanged about 7 bad DVDs to Best Buy at one time because it would not play correctly but on the last return I asked for my money back and went to another retailer and had no problems with that one I purchased

I will download and install VSO inspector and run a disc surface scan on the original DVD to see if there are any errors. I will post up my final DVD disc scan results.

**c0afanh** · 11-27-2010, 07:53 PM

Originally posted by AGJ View Post

If you had a bad pressed DVD and exchanged for another from same retailer then that one could be as well since they press DVDs in batches and retailers could get multiple DVDs from same batch that are bad pressed DVDs.

You can download and install VSO inspector and run a disc surface scan on the original DVD to see if you get any errors. I have exchanged about 7 bad DVDs to Best Buy at one time because it would not play correctly but on the last return I asked for my money back and went to another retailer and had no problems with that one I purchased

Here are the final results of the VSO surface disc scan of the DVD movie "A Christmas Carol". It will show that the disc has 44 errors with 194 good sectors. Therefore the disc is made of very bad quality. Take a look at the VSO inspector Log....

Attached Files

VSO Inspector_Scan_11-27-2010_14-37.zip (4.5 KB, 174 views)

**AGJ** · 11-28-2010, 05:06 AM

Ok, does not look good but I as well forgot to mention that you would need to have Passkey running while VSO Inspector scans the DVD or first open DVD with DVDFab/ PowerDVD and then run scan. But it looks like another bad one.

I never open the DVDs first using Passkey or other method I mentioned but some do recommend it

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Still having trouble backing up "A Christmas Carol" DVD movie

Still having trouble backing up "A Christmas Carol" DVD movie

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