Cannot open disc in WHS

[robbie]

I apologize, I found a thread similar to this issue before registering, but now after registering I cannot find the same thread to continue the issue.

I want to run DVDFab on my Windows Home Server. I know it sounds strange, but for my situation it's more efficient.

I installed DVDFab, pasted in my registration key, etc. When I put a DVD in, it doesn't see the disc, it says to insert a DVD. If I select the DVD from the drop-down, it will try to open the disc then immediately stop trying. From the browse list, DVDFab seems to see it as a DVD.

I have tried multiple DVDs, and these DVDs will open with my regular computer.

I am accessing the WHS via RDP (remote desktop).

Here are the last couple entries from the internal.log
VDFab 8.0.6.1 (2010/12/28 13:53:36)

0m 02.11s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 1 filemover 1
0m 09.53s: css attach X:\VIDEO_TS\VIDEO_TS.IFO
0m 09.53s: css attach X:\VIDEO_TS\VIDEO_TS.BUP


DVDFab 8.0.6.1 (2010/12/28 14:11:09)

0m 00.84s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 1 filemover 1
0m 56.79s: css attach X:\VIDEO_TS\VIDEO_TS.IFO
0m 56.79s: css attach X:\VIDEO_TS\VIDEO_TS.BUP

Here's the last from the burn.vso.log
010-12-28 13:54:02 ---- ******************** Log session stop 28-Dec 13:54:02.843 PID 5040********************
2010-12-28 13:53:38 Info No Drive selected now
2010-12-28 13:53:38 Info Using SPTI interface
2010-12-28 13:53:38 Info System default language : English (United States)
2010-12-28 13:53:38 Info User default language : English (United States)
2010-12-28 13:53:38 Info DLL Version : 4.0.13.476
2010-12-28 13:53:38 Info DLL : C:\Program Files\DVDFab 8\vso_hwe.dll
2010-12-28 13:53:38 Info Version : 8, 0, 6, 1
2010-12-28 13:53:38 Info ExeName : C:\Program Files\DVDFab 8\DVDFab.exe
2010-12-28 13:53:38 Info OS : Microsoft Windows 2003 Small Business Server (Build 3790: Service Pack 2)
2010-12-28 13:53:38 ---- ******************** Log session start 28-Dec 13:53:38.296 PID 5040********************


Machine specs:
AMD Athlon II X4 610e
4GB RAM
LiteOn DVD-ROM LTD163D
All OS patches in place

From DVDFab Info:
Info for drive [X:\] (DVDFab 8.0.6.1)
Drive region: 1

Drive region: 1
Disc type: Unknown
Disc is not opened.

[Guest]

No need to apologize as it is better to start your own thread as *your* problem will very seldom be the same as the original posters thread.

It looks like you are using V 8061 update to V 8065...


Do you have any other logs than what you have posted?

[robbie]

These are the only two logs there right now, although there's other information in them, but it's redundant.

I tried to update from the product but it says I'm up to date. I'll try this.

[robbie]

The update did not resolve the issue.

[GregiBoy]

It is to do with rights an priviledges using RDP.

Try it natively on the machine.

[robbie]

Bummer, it's a headless server. I may try VNC since it would be the same as being on the computer.