Knight and Day- Australian Version

[fieldsy36]

Hi everyone.

I recently tried to copy Knight and Day, the Australian version, and it gave me a very strange output file size. Either it shrunk an entire movie to 150MB, or there is a new copy protection that DVDFab does not recognise. I am using a laptop with Pentium Dual Core CPU, running Windows 7 Professional

I have attached a screen shot

[AGJ]

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If you are posting about an operational problem with one of the DVDFab products, you will improve the speed and accuracy of the response by providing some information in the very first post that will probably be needed.

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[fieldsy36]

I have attached all logs I could find. Hope this helps

[DarthCopier]

I have attached all logs I could find. Hope this helps

OK... Your process log shows a task 1 failure with error code 400 (a Transcoder Error).

At this point, we don't know whether it's a Fab problem or a disc problem. Let's start with the most likely suspect... the disc.

Download and install a utility called VSO Inspector (a freebie on the web).

Start up Fab, put the Knight And Day disk in your drive, and let Fab open the disc. Once the disc is open, with Fab still running, start up VSO Inspector and run a scan on the disc.

Any errors during the scan will point to the disc, that it is a bad pressing, and should be returned to the store for exchange for a better disc.

If no errors are seen from the scan, please let us know, and we'll go from there.

DC

[fieldsy36]

I ran VSOInspector, and have attached the logs.

[DarthCopier]

I ran VSOInspector, and have attached the logs.

Did you use that program exactly the way I indicated??

From the log you submitted, it looks like most of the disc wasn't scanned at all!??!

DC

[fieldsy36]

Sorry about that. I didn't have Fab open last time. Here is the new log.

Also, I have just been reading that Fab only comes with Passkey Lite.

Is the ability to copy Knight and Day only available when you pay for the full retail version of Passkey?

[AGJ]

The Main DVDFab program does not come with Passkey and does not require you to use Passkey as it a completely different program

[fieldsy36]

Does DVDFab DVD Copy support the new copy protection on Knight and Day (AUS Version)? I am using the latest DVDFab (v8.0.6.6), and have seen nothing about it in the updates or release notes.

[AGJ]

Does DVDFab DVD Copy support the new copy protection on Knight and Day (AUS Version)? I am using the latest DVDFab (v8.0.6.6), and have seen nothing about it in the updates or release notes.

I'm from Canada and have no idea so will just have to wait for another member who from Australia and has had success with it.

[fengtao]

Hi fieldsy36,

Please upload "Info Files" from "Settings -> Info" window, thanks.

Best Regards,
Fengtao

[fieldsy36]

Fengtao, I have attached the Info logs. thank you for taking the time to help me.

[AGJ]

Fengtao, I have attached the Info logs. thank you for taking the time to help me.

Those the wrong info files fengtao asked for as you have the option to either save or send info files and those was what fengtao was asking for

[fieldsy36]

you have the option to either save or send info files

, which is the window I went to, and inserted the DVD, waited for the info to appear, and saved the text file, and attached it.

Other than that log, a VIDEO_TS folder was created, and a DISC.BIN image file.

[AGJ]

Other than that log, a VIDEO_TS folder was created, and a DISC.BIN image file.

If it new copy protection those would be what fengtao needs