Writing failure, please help

[midlandmaverick]

I have so far created about 10 coasters and not one DVD !

I am using Verbatim DVD-R media and each time, after only a few seconds of writing, I get this error which I've pasted below.

I created a DVD image using Pinnacle Studio which I saved to my hard drive.

I'm then trying to use DVDFab/IMGBurn to create the actual disc. I've tried using just imgburn on it's own too but get the same result.

I am using a brand new (less than 3 months old) Acer 5810T laptop with a Matshita DVD-RAM UJ862AS burner which has not been used very much at all, if at all.

The part of the error log that I am sure is causing the problem is "W 04:10:09 Failed to Write Sectors 77152 - 77183 - Reason: Power On, Reset, or Bus Device Reset Occurred"
However as a relatively novice computer user, I don't really know what it means or what to do about it.... Any help would be much appreciated

Thanks, Midlandmaverick.

I 04:06:09 ImgBurn Version 2.5.0.0 started!
I 04:06:09 Microsoft Windows Vista Home Premium Edition (6.0, Build 6002 : Service Pack 2)
I 04:06:09 Total Physical Memory: 3,072,880 KB - Available: 1,890,864 KB
I 04:06:09 Initialising SPTI...
I 04:06:09 Searching for SCSI / ATAPI devices...
I 04:06:09 Found 1 DVD±RW/RAM!
I 04:08:29 Operation Started!
I 04:08:29 Building Image Tree...
I 04:09:16 Checking Directory Depth...
I 04:09:16 Calculating Totals...
I 04:09:16 Preparing Image...
I 04:09:16 Checking Path Length...
I 04:09:16 Contents: 7 Files, 2 Folders
I 04:09:16 Content Type: DVD Video
I 04:09:16 Data Type: MODE1/2048
I 04:09:16 File System(s): ISO9660, UDF (1.02)
I 04:09:16 Volume Label: LADY_ANN_MAGEE
I 04:09:16 IFO/BUP 32K Padding: Enabled
I 04:09:16 Region Code: 1, 2, 3, 4, 5, 6, 7, 8
I 04:09:16 TV System: PAL
I 04:09:16 Size: 1,944,031,232 bytes
I 04:09:16 Sectors: 949,234
I 04:09:16 Image Size: 1,944,616,960 bytes
I 04:09:16 Image Sectors: 949,520
I 04:09:25 Operation Successfully Completed! - Duration: 00:00:56
I 04:09:25 Operation Started!
I 04:09:25 Source File: -==/\/[BUILD IMAGE]\/\==-
I 04:09:25 Source File Sectors: 949,520 (MODE1/2048)
I 04:09:25 Source File Size: 1,944,616,960 bytes
I 04:09:25 Source File Volume Identifier: LADY_ANN_MAGEE
I 04:09:25 Source File Application Identifier: IMGBURN V2.5.0.0 - THE ULTIMATE IMAGE BURNER!
I 04:09:25 Source File Implementation Identifier: ImgBurn
I 04:09:25 Source File File System(s): ISO9660, UDF (1.02)
I 04:09:25 Destination Device: [0:1:0] MATSHITA DVD-RAM UJ862AS 1.00 (D (ATAPI)
I 04:09:25 Destination Media Type: DVD-R (Disc ID: MCC 03RG20) (Speeds: 2x, 4x, 6x, 8x)
I 04:09:25 Destination Media Sectors: 2,297,888
I 04:09:25 Write Mode: DVD
I 04:09:25 Write Type: DAO
I 04:09:25 Write Speed: MAX
I 04:09:25 Link Size: Auto
I 04:09:25 Lock Volume: Yes
I 04:09:25 Test Mode: Yes
I 04:09:25 OPC: No
I 04:09:25 BURN-Proof: Enabled
I 04:09:30 Filling Buffer... (40 MB)
I 04:09:31 Writing LeadIn...
I 04:09:37 Writing Session 1 of 1... (1 Track, LBA: 0 - 949519)
I 04:09:37 Writing Track 1 of 1... (MODE1/2048, LBA: 0 - 949519)
W 04:10:09 Failed to Write Sectors 77152 - 77183 - Reason: Power On, Reset, or Bus Device Reset Occurred
W 04:10:09 Retrying (1 of 20)...
W 04:10:32 Retry Failed - Reason: Not Ready To Ready Change - Medium May Have Changed
W 04:10:32 Retrying (2 of 20)...
W 04:10:32 Retry Failed - Reason: Invalid Address For Write
W 04:10:32 Retrying (3 of 20)...
W 04:10:32 Retry Failed - Reason: Invalid Address For Write
W 04:10:32 Retrying (4 of 20)...
W 04:10:32 Retry Failed - Reason: Invalid Address For Write
W 04:10:32 Retrying (5 of 20)...
W 04:10:32 Retry Failed - Reason: Invalid Address For Write
W 04:10:32 Retrying (6 of 20)...
W 04:10:32 Retry Failed - Reason: Invalid Address For Write
W 04:10:32 Retrying (7 of 20)...
W 04:10:32 Retry Failed - Reason: Invalid Address For Write
W 04:10:32 Retrying (8 of 20)...
W 04:10:32 Retry Failed - Reason: Invalid Address For Write
W 04:10:32 Retrying (9 of 20)...
W 04:10:32 Retry Failed - Reason: Invalid Address For Write
W 04:10:32 Retrying (10 of 20)...
W 04:10:32 Retry Failed - Reason: Invalid Address For Write
W 04:10:32 Retrying (11 of 20)...
W 04:10:32 Retry Failed - Reason: Invalid Address For Write
W 04:10:32 Retrying (12 of 20)...
W 04:10:32 Retry Failed - Reason: Invalid Address For Write
W 04:10:32 Retrying (13 of 20)...
W 04:10:32 Retry Failed - Reason: Invalid Address For Write
W 04:10:32 Retrying (14 of 20)...
W 04:10:32 Retry Failed - Reason: Invalid Address For Write
W 04:10:32 Retrying (15 of 20)...
W 04:10:32 Retry Failed - Reason: Invalid Address For Write
W 04:10:32 Retrying (16 of 20)...
W 04:10:32 Retry Failed - Reason: Invalid Address For Write
W 04:10:32 Retrying (17 of 20)...
W 04:10:32 Retry Failed - Reason: Invalid Address For Write
W 04:10:32 Retrying (18 of 20)...
W 04:10:32 Retry Failed - Reason: Invalid Address For Write
W 04:10:32 Retrying (19 of 20)...
W 04:10:32 Retry Failed - Reason: Invalid Address For Write
W 04:10:32 Retrying (20 of 20)...
W 04:10:32 Retry Failed - Reason: Invalid Address For Write
E 04:10:57 Failed to Write Sectors 77152 - 77183 - Reason: Power On, Reset, or Bus Device Reset Occurred
E 04:10:57 Next Writable Address: 0
I 04:10:57 Synchronising Cache...
W 04:11:04 User opted to skip the 'Close Track/Session/Disc' functions.
I 04:11:04 Cycling Tray after Test Write...
E 04:11:06 Failed to Write Image!
I 04:11:06 Exporting Graph Data...
I 04:11:07 Graph Data File: C:\Users\Martin\AppData\Roaming\ImgBurn\Graph Data Files\MATSHITA_DVD-RAM_UJ862AS_1.00_06-NOVEMBER-2009_04-09_MCC_03RG20_MAX.ibg
I 04:11:07 Export Successfully Completed!
E 04:11:07 Operation Failed! - Duration: 00:01:41
I 04:11:07 Average Write Rate: 1,928 KB/s (1.4x) - Maximum Write Rate: 7,475 KB/s (5.4x)

[midlandmaverick]

In order to offer as much information as possible, here is the log from when I tried to burn directly from DVDFab:

2009-11-06 04:35:34 ---- ******************** Log session stop 06-Nov 04:35:34.713 PID 4784********************
2009-11-06 04:13:03 Info Current Drive selected : 0:1:0 - MATSHITA DVD-RAM UJ862AS 1.00 [D] (Ide)
2009-11-06 04:13:03 Info Using Advanced SPTI interface
2009-11-06 04:13:03 Info System default language : English (United Kingdom)
2009-11-06 04:13:03 Info User default language : English (United Kingdom)
2009-11-06 04:13:03 Info DLL Version : 4.0.5.464
2009-11-06 04:13:03 Info DLL : C:\Program Files\DVDFab 6\vso_hwe.dll
2009-11-06 04:13:03 Info Version : 6, 1, 2, 5
2009-11-06 04:13:03 Info ExeName : C:\Program Files\DVDFab 6\DVDFab.exe
2009-11-06 04:13:03 Info OS : Microsoft Windows Vista Home Premium (Build 6002: Service Pack 2)
2009-11-06 04:13:03 ---- ******************** Log session start 06-Nov 04:13:03.233 PID 4784********************


2009-11-06 04:05:07 ---- ******************** Log session stop 06-Nov 04:05:07.591 PID 3644********************
2009-11-06 03:58:19 Info Writable disc DVD-R inserted. Ready to write
2009-11-06 03:57:57 Info Parsing disc ...
2009-11-06 03:50:16 Info Disc ejected by user while parsing.
2009-11-06 03:50:12 Info Parsing disc ...
2009-11-06 03:50:02 Error WRITE FAILED: write error occured at 27.6 percent of the write
2009-11-06 03:49:57 Error Write error at 262352 (16) - Code 05 30 05 [Illegal request, Cannot write medium, Incompatible format]
2009-11-06 03:47:47 Info Lead-in burning time (mS) 7213
2009-11-06 03:47:40 Info Write started 949776 sectors to write
2009-11-06 03:47:39 Info Init success: DVD-R SAO
2009-11-06 03:47:39 Info Writing speed requested x8.0, effective x8.0
2009-11-06 03:47:39 Info Available write speed: 8x ,6x ,4x ,2x
2009-11-06 03:47:39 Info Media ID: MCC 03RG20
2009-11-06 03:47:39 Info Media type: DVD-R
2009-11-06 03:47:39 Info PIO Mode
2009-11-06 03:47:39 Info Scanned files #7, folder #2 - total size 1944031232 b. (1.81 Gb.)
2009-11-06 03:47:39 Info Inserted media type : DVD-R
2009-11-06 03:47:39 Info Write started
2009-11-06 03:47:35 Info Writable disc DVD-R inserted. Ready to write
2009-11-06 03:47:11 Info Parsing disc ...
2009-11-06 03:46:08 Info No disc in drive.
2009-11-06 03:46:06 Info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
2009-11-06 03:46:06 Info Drive has Serial ATA physical interface
2009-11-06 03:46:06 Info New Drive selected : 0:1:0 - MATSHITA DVD-RAM UJ862AS 1.00 [D] (Ide)
2009-11-06 03:45:12 Info Current Drive selected : 0:1:0 - MATSHITA DVD-RAM UJ862AS 1.00 [D] (Ide)
2009-11-06 03:45:12 Info Using Advanced SPTI interface
2009-11-06 03:45:12 Info System default language : English (United Kingdom)
2009-11-06 03:45:12 Info User default language : English (United Kingdom)
2009-11-06 03:45:12 Info DLL Version : 4.0.5.464
2009-11-06 03:45:12 Info DLL : C:\Program Files\DVDFab 6\vso_hwe.dll
2009-11-06 03:45:12 Info Version : 6, 1, 2, 5
2009-11-06 03:45:12 Info ExeName : C:\Program Files\DVDFab 6\DVDFab.exe
2009-11-06 03:45:12 Info OS : Microsoft Windows Vista Home Premium (Build 6002: Service Pack 2)
2009-11-06 03:45:12 ---- ******************** Log session start 06-Nov 03:45:12.361 PID 3644********************


2009-11-05 08:20:21 ---- ******************** Log session stop 05-Nov 08:20:21.630 PID 5128********************
2009-11-05 08:19:38 Info Disc (DVD-ROM) not emtpy.
2009-11-05 08:19:10 Info Parsing disc ...
2009-11-05 08:17:34 Info Disc (DVD-ROM) not emtpy.
2009-11-05 08:17:08 Info Parsing disc ...
2009-11-05 08:16:15 Info Disc (DVD-ROM) not emtpy.
2009-11-05 08:15:50 Info Parsing disc ...
2009-11-05 08:14:34 Info Disc (DVD-ROM) not emtpy.
2009-11-05 08:14:08 Info Parsing disc ...
2009-11-05 08:13:52 Info Disc (DVD-ROM) not emtpy.
2009-11-05 08:13:25 Info Parsing disc ...
2009-11-05 07:57:30 Info Disc (DVD-ROM) not emtpy.
2009-11-05 07:57:03 Info Parsing disc ...
2009-11-05 07:48:38 Info Disc (DVD-ROM) not emtpy.
2009-11-05 07:48:10 Info Parsing disc ...
2009-11-05 07:45:50 Info Disc (DVD-ROM) not emtpy.
2009-11-05 07:45:25 Info Parsing disc ...
2009-11-05 07:45:01 Info Disc (DVD-ROM) not emtpy.
2009-11-05 07:44:36 Info Parsing disc ...
2009-11-05 07:42:33 Info Disc (DVD-ROM) not emtpy.
2009-11-05 07:42:07 Info Parsing disc ...
2009-11-05 07:34:56 Info Disc (DVD-ROM) not emtpy.
2009-11-05 07:34:31 Info Parsing disc ...
2009-11-05 07:34:15 Info Disc (DVD-ROM) not emtpy.
2009-11-05 06:52:08 Info Disc (DVD-ROM) not emtpy.
2009-11-05 06:51:43 Info Parsing disc ...
2009-11-05 06:50:32 Info Disc (DVD-ROM) not emtpy.
2009-11-05 06:50:05 Info Parsing disc ...
2009-11-05 06:48:52 Info Disc (DVD-ROM) not emtpy.
2009-11-05 06:47:01 Info Disc (DVD-ROM) not emtpy.
2009-11-05 06:44:48 Info Poor quality disc detected or drive error.
2009-11-05 06:43:04 Info Disc ejected by user while parsing.
2009-11-05 06:42:47 Info Parsing disc ...
2009-11-05 06:42:27 Info Disc (DVD-ROM) not emtpy.
2009-11-05 06:42:10 Info Parsing disc ...
2009-11-05 06:40:57 Info Disc (DVD-ROM) not emtpy.
2009-11-05 06:40:55 Info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
2009-11-05 06:40:55 Info Drive has Serial ATA physical interface
2009-11-05 06:40:55 Info New Drive selected : 0:1:0 - MATSHITA DVD-RAM UJ862AS 1.00 [D] (Ide)
2009-11-05 06:38:12 Info Current Drive selected : 0:1:0 - MATSHITA DVD-RAM UJ862AS 1.00 [D] (Ide)
2009-11-05 06:38:12 Info Using Advanced SPTI interface
2009-11-05 06:38:12 Info System default language : English (United Kingdom)
2009-11-05 06:38:12 Info User default language : English (United Kingdom)
2009-11-05 06:38:12 Info DLL Version : 4.0.5.464
2009-11-05 06:38:12 Info DLL : C:\Program Files\DVDFab 6\vso_hwe.dll
2009-11-05 06:38:12 Info Version : 6, 1, 2, 5
2009-11-05 06:38:12 Info ExeName : C:\Program Files\DVDFab 6\DVDFab.exe
2009-11-05 06:38:12 Info OS : Microsoft Windows Vista Home Premium (Build 6002: Service Pack 2)
2009-11-05 06:38:12 ---- ******************** Log session start 05-Nov 06:38:12.478 PID 5128********************

[GregiBoy]

I know this will not help but slimline laptop drives are always problematical. If you are going to do much burning, invest in a good quality external USB drive.

From the error logs, the problem certainly appears to be the drive.

[dallacuse]

Taking a guess here -- maybe update the drivers for your video card by going to the manufacture's website?

Nvidia came out with some new ones for my card ...

[AGJ]

- Code 05 30 05 [Illegal request, Cannot write medium, Incompatible format]

The bold I quoted is your problem as the files need to be DVD compliant in order to work. Also MATSHITA drives are the worst to have and if you are going to continue using your laptop I suggest getting an external DVD drive to use for the burning part

[midlandmaverick]

Looks like an good external drive might be a good starting point

I'll check the the DVDfab FAQ for best suggestions for which to buy............

Are these drives as fitted to my laptop known for read issues too?

I've just tried copying a disc (non copy protected, home video DVD) and I couldn't get it to read, I even tried a few different discs......

Could it be that my drive is broken? I'll have to wait before I get back home to the UK where I bought it from if this might be the case...

Thank you

[GregiBoy]

The drive could be broken but in a lot of cases, they are just poor quality.

[midlandmaverick]

That figures..... Just realised I do have an International Travellers warranty , so a trip to Homebush Bay might be worthwhile.

Thanks again!

[GregiBoy]

Are you in Oz?

[midlandmaverick]

In Sydney at the moment, yes.

[maineman]

Agreed.
Matshita = MatSHITa....sorry no offense intended.
They come in a lot of laptops

One more chance here.
Your burner is in PIO mode (this will never work).
It needs to be in DMA mode.

"2009-11-06 03:47:39 Info PIO Mode"

There's a Reset DMA button in Fab > Common Settings
If this fails, click on the Stubborn DMA link in my sig.

Agree with others. You'll be much better off with an external drive or an internal in an external case.
GregiBoy can help you there in Oz.

[midlandmaverick]

No offence taken

I guess I'll have to take the plunge and get an external drive - a pain as the beauty of a latop is portability which is greatly reduced as the box count goes up.....

I've just tried backing-up Michael Jackson Live In Bucharest but keep getting read errors, so like you said, MatSHITa................

[lapbop]

I've just spent the best part of 12 hours on this issue... and have found the solution! It's not the Matshita drive in this case, but Acer not updating their drivers.

I have the same dvd drive in the Acer Aspire 5810T laptop, mine arrived today. My first job was the burn the backup dvds with the eRecovery software, but it kept aborting and returning the error 0x205 or 0x207. I thought it was the software but later discovered that all burns were doomed (I made 12 coasters and 3 successful test dvds - but no successes through eRecovery).

Then I googled the error I was getting from Nero when it bombed out - "Reason: Power On, Reset, or Bus Device Reset Occurred ". This returned a forum post where someone had reported the same issue before realising they hadn't installed their motherboard drivers. So I started looking at those - in this laptop, the disc controller is the Intel ICH9M-E/M AHCI controller. The drivers listed on the Acer website for Vista (and the ones installed from the factory on this laptop) are quite old - so I installed the newer one (version 8.9.0.1023) and presto - I burned a successfull test disc followed by three dvds using eRecovery.

Here's that link:

http://global-download.acer.com/GDFiles/Driver/AHCI/AHCI_Intel_8.9.0.1023_W7x64W7x86_A.zip?acerid=633911878998683225&Step1=Notebook&Step2=Aspire&Step3=Aspire%205810T&OS=702&LC=en&BC=Acer&SC=PA_7

or for all of them for the laptop:

http://www.laptop-driver.net/acer-aspire-5810t-windows-7-drivers/

(ignore the fact that it's listed as being for Windows 7 - if you read the readme file (by Intel) you'll see they list Vista under the compatible OSes).

Happy burning!