Hi. I'm having the following issue:
I downloaded and installed DVDFab 8.0.6.8 back on January 9th. However, at the time I only opened the application (got the pop-up showing all programs had "Never Been Used", and went into DVDCopy (Gold). Then I closed the application. I did NOT use any of the features!
On February 7th, I went to use DVDCopy for the first time. Again, the pop-up came up stating none of the programs had ever been used. I used DVDCopy (Gold) to backup my DVD to the HD, I didn't burn it. After burning it later (using Roxio), I tested it and all looked great.
Now here's the problem: On February 10th I again went to use DVDCopy. Again, the window popped-up, but still stated that none of the programs had been used. Now when I attempted to use DVDCopy (Gold), it told me that the trial had expired and I would be using HD Decrypter.
I closed the application and tried re-opening it repeatedly (even including rebooting the PC), and I'm getting the same results: the pop-up states it's never been used, but when I try to backup my DVD, it tells me my trial has expired. I thought the trial was for 30 days of use from first use?? If I didn't actually USE the software until 2/7 (but installed it on 1/9), why is this happening? Is the 30-day trial based on when you install the software or first use it?
I'm just wondering if I shafted myself out of the opportunity to test it by installing it and waiting to use it??
Any help would be GREATLY appreciated!
Also, my PC is a Dell Optiplex 745, running Windows XP Pro SP3. Thanks!!
I downloaded and installed DVDFab 8.0.6.8 back on January 9th. However, at the time I only opened the application (got the pop-up showing all programs had "Never Been Used", and went into DVDCopy (Gold). Then I closed the application. I did NOT use any of the features!
On February 7th, I went to use DVDCopy for the first time. Again, the pop-up came up stating none of the programs had ever been used. I used DVDCopy (Gold) to backup my DVD to the HD, I didn't burn it. After burning it later (using Roxio), I tested it and all looked great.
Now here's the problem: On February 10th I again went to use DVDCopy. Again, the window popped-up, but still stated that none of the programs had been used. Now when I attempted to use DVDCopy (Gold), it told me that the trial had expired and I would be using HD Decrypter.
I closed the application and tried re-opening it repeatedly (even including rebooting the PC), and I'm getting the same results: the pop-up states it's never been used, but when I try to backup my DVD, it tells me my trial has expired. I thought the trial was for 30 days of use from first use?? If I didn't actually USE the software until 2/7 (but installed it on 1/9), why is this happening? Is the 30-day trial based on when you install the software or first use it?
I'm just wondering if I shafted myself out of the opportunity to test it by installing it and waiting to use it??
Any help would be GREATLY appreciated!
Also, my PC is a Dell Optiplex 745, running Windows XP Pro SP3. Thanks!!
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