Dear forum folks,
My trusty WinXP computer died this past weekend; I have been a loyal DVDFab user for several years. I purchased an HP Business Class PC to replace it: AMD Athlon II, 3 GB DDR3, 250 GB hard disk, and Windows 7 Professional 64-bit installed.
In the process of installing all of my software and setting up the system, I installed DVDFab 8073 and ran it successfully just to see if the screen came up. Later on, after installing much more software, I found that I could not run DVDFab successfully. The symptoms are that DVDFab would hang at high CPU and that Windows Error Reporting in the Event Logs would report Event 1001 (I have sent an email to DVDFab support using the online submission page on this).
I attempted to re-install DVDFab, but it similarly hangs. My main user has administrator rights and I also tried using properties to select 'run as administrator' on the shortcut, as well as other compatibility options. I have Avast installed as well, but disabled it at the first sign of trouble.
I check the DVDFab logs and there does not appear to be any interesting content in those files.
Any ideas? thanks and regards,
Stephen
My trusty WinXP computer died this past weekend; I have been a loyal DVDFab user for several years. I purchased an HP Business Class PC to replace it: AMD Athlon II, 3 GB DDR3, 250 GB hard disk, and Windows 7 Professional 64-bit installed.
In the process of installing all of my software and setting up the system, I installed DVDFab 8073 and ran it successfully just to see if the screen came up. Later on, after installing much more software, I found that I could not run DVDFab successfully. The symptoms are that DVDFab would hang at high CPU and that Windows Error Reporting in the Event Logs would report Event 1001 (I have sent an email to DVDFab support using the online submission page on this).
I attempted to re-install DVDFab, but it similarly hangs. My main user has administrator rights and I also tried using properties to select 'run as administrator' on the shortcut, as well as other compatibility options. I have Avast installed as well, but disabled it at the first sign of trouble.
I check the DVDFab logs and there does not appear to be any interesting content in those files.
Any ideas? thanks and regards,
Stephen
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