StarTrek Enterprise backup fails

[cbargar]

Star Trek Enterprise - Season 1, Disk 1
DVDFAB gets an I/O error reading the disk. Told it to ignore all. Then, it tries forever to read the disk. DVDPASSKEY (8060) has the same problem.

POWERDVD and Sony Jukebox play the disk OK.

Tried with PATHPLAYER enabled (showed multiple errors) , then disabled. Disabled pathplayer and retried. Log from that run below.

0m 01.01s: Graphics info: NVIDIA GeForce GTX 580 : 4.20 : 2.0
0m 01.01s: Qt Translator file load success
0m 01.04s: Load config successful.
0m 01.09s: Init profile data driver sucessful.
0m 02.93s: Init GPU settings sucessful.
0m 02.93s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2dvd 1 file2bluray 1 file2mobile 1 filemover 1
0m 02.93s: dvd2dvd:dvd2mobile:blu-ray2blu-ray:blu-ray2mobile:blu-ray23d:blu-ray2dvd:file2mobile:file2dvd:file2bluray:
0m 03.12s: Config ExBar successful.
0m 03.12s: dvd2dvd have 8 elements.
0m 03.22s: dvd2mobile have 29 elements.
0m 03.86s: blu-ray2blu-ray have 4 elements.
0m 03.90s: blu-ray2mobile have 18 elements.
0m 04.29s: blu-ray23d have 7 elements.
0m 04.41s: blu-ray2dvd have 1 elements.
0m 04.44s: file2mobile have 28 elements.
0m 05.05s: file2dvd have 1 elements.
0m 05.08s: file2bluray have 1 elements.
0m 05.36s: Config work ui controls successful.
0m 05.95s: Init burn engine successful.
0m 05.99s: StartNotify successful.
0m 31.56s: drive Z
0m 31.56s: type DVD-VIDEO
0m 31.56s: volume label ENTERPRISE_S1D1
0m 31.64s: got copyright 1 fe
0m 32.25s: got udf/iso
0m 33.19s: got discinfo
0m 33.19s: pathplayer disabled 0
0m 58.92s: read error: 3 55219 3993080 2091830 0 2 55219
0m 17.71s: user cancelled
0m 17.71s: failed to open disc 1

[90312]

This is in your log: "0m 58.92s: read error: 3 55219 3993080 2091830 0 2 55219" try cleaning it but if you keep getting the read error you may need to exchange it.

[jrogers1965]

I've had that happen many many times! I've backed up VOYAGER & DS9. Definitely a disc issue. Working on ST:TOS now, and so far I've had no issues. Don't have the BD version tho.

Wasn't a fan of ENTERPRISE, so I'm skipping that one

[cbargar]

Fixed. Thanks

Cleaning the disk fixed it.
Where can I find a list of error codes in the log so I can diagnose problems for myself the next time?

[90312]

Here is a list of program generated errors: http://forum.dvdfab.com/showthread.php?t=534

But the read error was in your log that you posted. I highlighted the error in your post for you.

Glad you got it sorted out anyway!

[cbargar]

Cleaned, and now it opens. But, it still fails Analyzing Title 2.
Close inspection of the disk revealed a scratch on it.
Exchanging.