Burning Process failed

[SheelaNaGig]

I've been trying to send you the logs you asked for, but each time it tells me that they are too long and to shorten them to 1000 characters!! This is despite the other person sending a huge log to you. I am confused now. Is there any way I can send them via a normal e-mail as this seems to be getting me nowhere.

It seems that DVDFAB worked better for me when it was a trial version as I never had any of these kinds of problems? I notice a suggestion to use Verbatim dble layer discs, but I never had to use these before as single layers worked fine and this is what I prefer to use?

Cheers,

Edited by maineman

[W&B]

Need those logs to nail it down until then it's a guessing game. Maybe someone else can guess what it is... is probably your answer for one of your questions in the last two post.

[SheelaNaGig]

Hi again,

I'm using Windows XP if that helps at all?

Cheers,

Jenny Allen

[SheelaNaGig]

Hi,

My system is a Dell Optiflex GX520 with 500mg of Ram. I don't have any other burning programme installed except for Nero Express which I use for burning CD's.

The other problems that occurred were that every time I inserted a blank dvd for copying, it would tell me to put a double layer disc in, despite previously being able to burn multiple episodal DVD series onto one single layer disc? This problem of spitting out perfectly ok blank dvd's was also occurring prior to registering. I purchased DVD to DVD and was sent an e-mail and registration code. Once I passed this hurdle, it worked fabulously til last night, when once again this "copy process failed" message appeared on screen and the disc ejected. It seems to correlate with error message [B]116HWS[

I'm quite frustrated with these ongoing problems as I thought I paid good money so that these would no longer occur?

Please get back to me asap?

Cheers,

Jenny Allen
/B]

[W&B]

Hi SheelaNaGig, Please read the Help Us Help You document (link in my sig) and post all the info requested.

[SheelaNaGig]

Hi,

I'm a newbie. I have the DVD to DVD package only.
Does anyone know how to resolve the problem of copying a disc which spits out three quarters way through at 95% done, stating that the copy process failed with no explanation as to why? This is the first time this has occurred since I registered as an owner as this problem used to occur before I registered it. Now it is happening again.....HELP!! It is so annoying as it renders the blank disc useless!!