Help dvd keeps crashing

[inkyichi]

I am running windows 7 build 7601. Dvd Fab has been working fine until I did the new update and now I can't even open it. It just gives me a error as occured and to please send them your info screen. I removed the dvd fab software and went into windows/prefetch folder and removed anything with dvd fab and restarted the computer. I reinstalled the software again with the same result.

I did send my report to dvdfab.

[inkyichi]

I got a reply and was told to do this: Please apply DVDFab Uninstaller to uninstall firstly, or use the "Add/Remove Programs" feature in your "Control Panel" to uninstall the program. Open My Computer and go to c:\Program Files (OR) wherever you installed DVDFab, find if there are files left, if there are, you need manually delete them, then reboot computer, redownload and install DVDFab 8215 at

I had already done all of this several times with the same result. I even ran cc cleaner for registry errors. I ran 8215 as the Admin as well. I just ran
DVDFab 8.0.8.5 and it works. Does anyone have any idea what I need to do to fix 8.2.1.5?

[rlfromm]

Are you using a ATI grahpics card? The issue appears to be realated to the AMD transcode accelerator and the lastest drivers from AMD introduced this issue to my machine. I had to completely remove all AMD software and drivers. The AMD release from April sems OK.