I didn't find what I was looking for, but let's try this: in the opening screen of V9 click the the little symbol at the top that looks like a gear, then the drives button, then DVD write. Select Writable Media (DVD-5) and select the DVD-R size 4488 click "OK" and try it.
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DVD Drive Won't Take a Blank Disc of Any Kind! Argh!!
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How to post the internal log
Things should be made as simple as possible, but no simpler.
Albert Einstein
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Originally posted by 90312 View PostI didn't find what I was looking for, but let's try this: in the opening screen of V9 click the the little symbol at the top that looks like a gear, then the drives button, then DVD write. Select Writable Media (DVD-5) and select the DVD-R size 4488 click "OK" and try it.
I am exchanging this computer anyway in the next day or so but I still am so wanting to know what the problem is?!?
Again I do appreciate people at least trying to help.
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OMG!!!! Unbelievable!! It's now happening with my new Dell The same exact problem. Why is this happening to me with 2 different computers and drives? Is this not happening to anyone else? Is it my subscription or something? It seems no matter what computer I start DVDFab on it has problems.
I tried just burning with the default settings then I tried changing the burning engine to DVDFab. Still nothing. Just to see what would happen, as soon as I clicked cancel when it asked me for a blank disc, I inserted the Sony blank DVD-R disc and my drive totally saw it and my computer asked me what I would like to do. WTF! Excuse my language but I am really frustrated that this is happening. What's the point of a lifetime subscription that doesn't work!
I'm posting my logs to see if anyone can help. How about a DVDFab rep chime in?
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Check your license by clicking the question mark at the top and then click on "license info" see if the options you paid for are enabled.How to post the internal log
Things should be made as simple as possible, but no simpler.
Albert Einstein
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Originally posted by Jerrinfla View PostIs it possible that you are inadvertently trying to write dvd9 sized data files to a dvd5 sized blank DVD?
I pretty much have given up Judging by how often this thread has been viewed it definitely seems like folks are as curious as I am to see if the problem can be solved. I'm just trying to enjoy my new computer and not just sink into pissed off land.
Feel free to chime in with more suggestions though.
Thanks!
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