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GUI issue: Process complete window

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    #1

    GUI issue: Process complete window

    I have noticed for several releases now that there is a potential bug with copying DVDs and the completion notification window. If a PC locks during the copy process, the screen does no appear unless you click in the area it should be. Sometimes it will not appear and you have to end-task the application. Additionally, the copy process reports a low percentage complete in these cases even though it is verified that the copy completed. Leaving my PC unlocked does not appear to have the issue. I tried this with older and newer ATI drivers as well as on another PC where I wanted to see if it was my hardware.

    I only use the DVD copy, so I cannot speak to if this happens in other modules. Has anyone else noticed this and have a workaround? I did a forum search and did not see anything about this issue.
    Tags: dvd copy, gui, lock, window
    #2
    Thanks your feedback, could you please give a sreenshot?

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      #3
      Hopefully this will be enough for a direction. I can repeat the process if you need the missing screenshot. All in all, it appears to be a screen draw issue if the screen is not "active".


      Screenshot 1:
      This is simply a screenshot before the copy starts.




      Screenshot 2:
      This is just after copying started. I locked the workstation right after this.




      Screenshot 3:
      After the disc ejected, I unlocked the workstation. I accidentally deleted this one, but it showed partial completion percentage but no "completed" window.


      Screenshot 4:
      I took a screenshot of the application by clicking on the title area of the screen and got the "ding" error sound. I did alt-PrintScrn and captured this:




      Screenshot 5:
      Once I put the mouse in the area of the screen and clicked (took a few clicks) around it went to the "Finish" screen and showed full completion in the progress bar. I somehow managed to actually click the OK button while it was hidden (go figure).

      Comment

        #4
        Quick side note... I did upgrade to 9.1.7.2 beta for these screens.

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          #5
          I have put this question feedback to our developers，Please be patient.

          Comment

            #6
            My thanks. As information pending any news from them, the problem persists in v9.1.7.4.

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