DVD Fails to Open...Log Included

[blackcows]

I have been ripping my DVD collection and have been very successful but I am having problems with one title. The information from the log is below.


DVDFab 6.2.1.8 (2010/01/20 13:09:04)

0m 01.71s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 file2mobile 1 filemover 1


DVDFab 6.2.1.8 (2010/01/21 15:42:09)

0m 01.39s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 file2mobile 1 filemover 1
1m 37.59s: detected dvd
1m 37.64s: drive H
1m 37.64s: video dvd 1
1m 37.64s: volume label HAROLD_KUMAR_2
2m 53.92s: got copyright 1 fe
2m 54.40s: got udf/iso
3m 59.56s: got discinfo
19m 59.23s: detected dvd
19m 59.26s: drive H
19m 59.26s: video dvd 1
19m 59.26s: volume label HAROLD_KUMAR_2
19m 59.39s: got copyright 1 fe
19m 59.85s: got udf/iso
21m 01.00s: got discinfo

[GregiBoy]

You need to give us some more details.

[blackcows]

You need to give us some more details.

What other details can I supply? Here is the only other log file that I can find:

2010-01-21 16:18:30 ---- ******************** Log session stop 21-Jan 16:18:30.203 PID 5656********************
2010-01-21 15:42:12 Info Current Drive selected : 1:0:0 - TSSTcorp CD/DVDW TS-H552B TS10 [H] (Ide)
2010-01-21 15:42:12 Info Using Advanced SPTI interface
2010-01-21 15:42:12 Info System default language : English (United States)
2010-01-21 15:42:12 Info User default language : English (United States)
2010-01-21 15:42:12 Info DLL Version : 4.0.5.464
2010-01-21 15:42:12 Info DLL : C:\Program Files\DVDFab 6\vso_hwe.dll
2010-01-21 15:42:12 Info Version : 6, 2, 1, 8
2010-01-21 15:42:12 Info ExeName : C:\Program Files\DVDFab 6\DVDFab.exe
2010-01-21 15:42:12 Info OS : Microsoft Windows XP Home Edition (Build 2600: Service Pack

[CBR929]

First do a firmware update on your drive Also what service pack are you running, and are you burning with Image burn?

Also clean the disc even if it looks clean, a little windex and a soft cloth start from center and move to the outside edge.

[AGJ]

I have this movie and DVDFab is able to do it and the info that is needed is listed below

Help Us Help You


If you are posting about an operational problem with one of the DVDFab products, you will improve the speed and accuracy of the response by providing some information in the very first post that will probably be needed.

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