DVD Fails to Open...Log Included

[blackcows]

I have been ripping my DVD collection and have been very successful but I am having problems with one title. The information from the log is below.


DVDFab 6.2.1.8 (2010/01/20 13:09:04)

0m 01.71s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 file2mobile 1 filemover 1


DVDFab 6.2.1.8 (2010/01/21 15:42:09)

0m 01.39s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 file2mobile 1 filemover 1
1m 37.59s: detected dvd
1m 37.64s: drive H
1m 37.64s: video dvd 1
1m 37.64s: volume label HAROLD_KUMAR_2
2m 53.92s: got copyright 1 fe
2m 54.40s: got udf/iso
3m 59.56s: got discinfo
19m 59.23s: detected dvd
19m 59.26s: drive H
19m 59.26s: video dvd 1
19m 59.26s: volume label HAROLD_KUMAR_2
19m 59.39s: got copyright 1 fe
19m 59.85s: got udf/iso
21m 01.00s: got discinfo

[GregiBoy]

You need to give us some more details.

[blackcows]

You need to give us some more details.

What other details can I supply? Here is the only other log file that I can find:

2010-01-21 16:18:30 ---- ******************** Log session stop 21-Jan 16:18:30.203 PID 5656********************
2010-01-21 15:42:12 Info Current Drive selected : 1:0:0 - TSSTcorp CD/DVDW TS-H552B TS10 [H] (Ide)
2010-01-21 15:42:12 Info Using Advanced SPTI interface
2010-01-21 15:42:12 Info System default language : English (United States)
2010-01-21 15:42:12 Info User default language : English (United States)
2010-01-21 15:42:12 Info DLL Version : 4.0.5.464
2010-01-21 15:42:12 Info DLL : C:\Program Files\DVDFab 6\vso_hwe.dll
2010-01-21 15:42:12 Info Version : 6, 2, 1, 8
2010-01-21 15:42:12 Info ExeName : C:\Program Files\DVDFab 6\DVDFab.exe
2010-01-21 15:42:12 Info OS : Microsoft Windows XP Home Edition (Build 2600: Service Pack

[CBR929]

First do a firmware update on your drive http://www.firmwarehq.com/download_7..._TS12.BIN.html Also what service pack are you running, and are you burning with Image burn?

Also clean the disc even if it looks clean, a little windex and a soft cloth start from center and move to the outside edge.

[AGJ]

I have this movie and DVDFab is able to do it and the info that is needed is listed below

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