Crashes at startup

[cholla]

I've had a similar problem at times but it isn't consistent.
Meaning one time it will DVDFab will open normally & maybe the next time won't.
Then it may open normally 5 times in a row or not the same amount.

When it doesn't open the following is the result.
In Task Manager Applications it shows DVDFab Not Running .
I have to use "End Task" to get it to close.

I believe the cause is sometimes the DVDFab servers are overloaded & DVDFab can't connect to them. So it can't or won't run.
If it was one of my antivirus or malware programs I believe the block would be consistent. Since I don't change any settings in them.
If someone has a better explanation I would be glad to see it.

When DVDFab has this problem.
My solution is to keep closing DVDFab with the "End Task" until it works .

[zabolots]

Thanks for the info, are you still using v10.0.4.0 or have you tried the current v10.0.4.4? Any difference? Does the DVDFab process continue to show?

I just downloaded and installed v10.0.4.6 but I still have the exact same issue.

[signals]

Thanks for the info, are you still using v10.0.4.0 or have you tried the current v10.0.4.4? Any difference? Does the DVDFab process continue to show?

[zabolots]

Please tell us if the DVDFab crash report pops up when this happens.

No, there is no crash report. The executable just disappears from the Task Manager.

[signals]

Please tell us if the DVDFab crash report pops up when this happens.

[zabolots]

Even with 10.0.4.2 I still have the same problem. Splash screen comes up, I see the FabUpdate.exe process appear then exit in my Task manager, then DVDFab exits.

I wiped out my Log folder and tried again. Here are the resulting files. Hopefully someone here will be able to help figure out how I can fix this.

[3dman]

1st check the your security software is not blocking Fab many do.
Make sure your graphics card is updated and you run fab as administrator.Run Fabs latest version.
Post any log files or crash data if above don't solve it.

[zabolots]

The last several versions of DVD Fab DVD Copy all crash on my main computer. I see the splash screen and then it goes away but the app never opens. If I open Task Manager, I can see the DVDFab.exe disappear after the splash screen goes away.

The release notes for one of the recent versions said that there was an issue like this that was supposed to be resolved but I still have this problem. I have completely uninstalled and reinstalled the app but it is the same.

Please help.