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  • The Shape Of Water

    Is anyone having trouble playing your back-up of The Shape Of Water? My back-up pauses and then very quickly continues playing. Not all the way through the movie just enough times to make it very annoying. I am using DVDFab 10086 (X64).
    Last edited by User6895; 03-14-2018, 02:42 AM.

  • #2
    Hello,

    Please export source info and send them to us:
    1. Disable Cloud Decryption Service and Enable PathPlayer in Common Settings > DVD section, open the original movie disc "The Shape Of Water" in DVDFab again;
    2. Right click on the main movie title, select "Export source info";
    3. The files will be saved to C:\Users\xxx\Documents\DVDFab10\Log by default. Please zip this log folder and send it to us.
    Click image for larger version  Name:	export source info.png Views:	1 Size:	177.9 KB ID:	350920


    Regards,
    Mona
    DVDFab log default location:
    For Windows: C:\Users\User Name\Documents\DVDFab11\Log
    For Mac: Finder>Documents>DVDFab11>Log

    DVDFab Player 5:
    For Windows: C:\Users\User Name\Documents\DVDFab Player 5\Log
    For Mac: Finder>Documents>DVDFab Player 5>Log

    Guide for adding attachments in a post
    --Please use attachment button to attach your most recent log files.

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    • #3
      No problem with me. The latest update.Main movie only on DL disc. It played flawlessly on stand alone dvd player.

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