Hello fellows. First, I would like say great software. I used it several times throughout the trial period and everything was excellent, on the day that the trial ended I burned 1 disc that day. I attempted to burn a second disc that day and this is where my problem started. It copied the movie to the hard drive, when I was prompted to insert blank disc, I inserted the disc as I had done before, then within a few seconds it would say "Media inserted in drive E: is single layer. Please insert double layer media to start write process." From this point I assumed that this message was occuring to prevent people from using the software past the expiration date of the trial. I already planned on purchasing the software so, I to went to dvdfab.com to check out prices and saw that the new beta 7 was available, so I unistalled the dvdfab 6.2.1.8 to switch it up to the new beta 7. A few days after that I purchased the lifetime subscription for the DVD to DVD option. I figured that after I purchased the subscription to use the software permanetly, it would resolve the single layer disc message and get back to backing up my dvd's. Unfortunately it still says the same thing. I also recently installed the dvdfab 7.0.2.7 to see if that would work this issue out but, no luck yet. I know the dvd+r's I am trying to use work because they were from the same spindle of discs I was using during the trial period. The discs are Sony dvd+r and say 120 min./ 4.7 gb ACCUcore RW dvd+r. I also tried Memorex dvd-rw 2x 4.7gb 120 min also with no luck. I have not saw any errors or error codes come up just the above message. I have read the "help us help you" policy. I am not a master with computers but, I will try to include as much as of the info requested in the HUHY policy. Here is my info, and thanks in advance for any help that can get me going again! I added my burn vso log all the way back to the time it started giving me the single layer message.
Other info, several different discs were attempted. My is an Acer Aspire T180 AMD Athlon 64 x 2 dual core processor 4200+ 2.2 Ghz, 2gb RAM, 32 bit op sys, Dvd drive is Hitachi HDT725025VLA SCSI region 1, NVIDIA GeForce 6100 nforce 405 and I run it on Vista basic, I also have an external WD 320gb hdd, have not made any changes recently on my OS, I have other burning software on my pc, NTI, which came with the pc @ time of purchase. There is also MAGIX Goya burnR, which I've never used but came with some other software I purchased. The NTI software I use for burnig audio and data music cds, I have never used NTI for burning any video discs. I also tried updating my dvd drive software but, it was already up to date. Also note I don't use imgburn. So hopefully some one can help, I think I included everything noted in the help us help you policy. If not let me know what else I can include to help aid in a solution for me. Thanks again!! I will have to use2 posts to include burn vso log and internal.
Other info, several different discs were attempted. My is an Acer Aspire T180 AMD Athlon 64 x 2 dual core processor 4200+ 2.2 Ghz, 2gb RAM, 32 bit op sys, Dvd drive is Hitachi HDT725025VLA SCSI region 1, NVIDIA GeForce 6100 nforce 405 and I run it on Vista basic, I also have an external WD 320gb hdd, have not made any changes recently on my OS, I have other burning software on my pc, NTI, which came with the pc @ time of purchase. There is also MAGIX Goya burnR, which I've never used but came with some other software I purchased. The NTI software I use for burnig audio and data music cds, I have never used NTI for burning any video discs. I also tried updating my dvd drive software but, it was already up to date. Also note I don't use imgburn. So hopefully some one can help, I think I included everything noted in the help us help you policy. If not let me know what else I can include to help aid in a solution for me. Thanks again!! I will have to use2 posts to include burn vso log and internal.
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