when I put dvd fab 7 on my computer vista it will not burn a dvd or will the old 6 burn now. Anybody got an idea what went wrong.
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My operating sys is vista ultimate. I was using the last version of dvd fab 6 it was working find I could rip and burn a dvd. Then I put the latest version of DVD fab 7 on my computer I could rip a dvd. when I switch from dvd9 to dvd5 to change the size of the file as I am using a regular blank dvd an not a duel layer it will not burn the dvd but trys to go through the process. Sometimeswhen I try to burn it says the file already esist do I want to copy over this file this only happens on files that are over 4400megs
I think the dvd fab 6 would let me change from dvd9 to dvd5 and then burn the disc but after putting dvd fab 7 on, dvd fab6 will not workLast edited by iamtherealfrog; 03-31-2010, 01:11 PM.
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Still waiting on the info that was asked earlier for you to post that was located in the Help Us Help You. Well read what is posted below and post the info asked to your next post reply to this thread
Help Us Help You
If you are posting about an operational problem with one of the DVDFab products, you will improve the speed and accuracy of the response by providing some information in the very first post that will probably be needed.
First, make note of any error codes or messages that appear in popup boxes and put them in your post. Information on error codes that appear in the DVDFab UI are captured in one of the logs we request below.
DVDFab keeps logs of its activities that supply basic system information and can help pinpoint where and when an error happened and help pinpoint the cause. The default location for these logs on most Windows systems is:
C:\Documents and Settings\your username\My Documents\DVDFab\Log
The logs are simple text files that can be opened with Windows Notepad if you want to read them. If the size exceeds the forum’s attachment size limit, you may need to delete older entries or copy and paste the relevant ones into a new file. The log files can be attached to a post using the "Manage Attachments" button below the editing box.
dvdfab_burn_vso.log Attach for all problems. The entries are time stamped with the most recent at the top.
dvdfab_burn_imgburn.log Attach if you have ImgBurn set as the burning engine and the problem concerns disc burning. Time stamped with the most recent at the bottom.
dvdfab_process.log Attach if DVDFab crashes and the crash report window does not come up or complete correctly or if internal error codes appear in the DVDFab window (“Task Failed…”). Time stamped, most recent at the bottom.
dvdfab_internal.log Attach for all problems. Time stamped, most recent at the bottom. Please edit to include only the most recent or relevant log session.
Other Information:
Depending on the nature of the problem, it can help to know:
If this happens with all discs or just one
Your operating system/CPU/memory configuration
If you are using external hard drives or optical drives
If you have made any recent changes to your OS or system hardware
If you have other DVD or BD software installed, particularly if recently added.
Posts with all the requested information will be answered first.
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