DVD read failure

[bind]

Tried copying the movie, 'The Gift' and got read errors.

The exact error was a popup box titled, "Reading/Writing Error Control", with text that stated, "Error while reading! Please choose what to do ?". Then it gave 4 options: Retry - Abort - Ignore -Ignore All

When i clicked RETRY, it gave the error again after attempting to read. When I click Ignore and Ignore all it continued trying to read slowing down very quickly for over 2 hours to something like 1kbps, then I just aborted.

The movie plays flawlessly on my computers dvd player, which is the dvd player i am trying to read the file with, and it also plays flawlessly on my stand-alone dvd player attached to the TV set, so I do not believe this to be a system issue. Additionally, I have not had any problems copying and burning other disks recently, and had burned another dvd 10 minutes earlier without any issues.

Also, please note that I am a lifetime paid/registered buyer of the software with all trial restrictions removed, so the new copy protection schemes circumvention techniques should be applied to my dvdFab install.

I cleaned the dvd but to no avail - it just keeps giving me read errors.

running newest version of dvdfab 7.0.4.0 - registered

computer info:
windows 7, 64 bit
pentium 4 dual core e5300 @ 2.60 GHz
8 gig ram
GeForce 9400GT graphics adapter
32 inch lcd monitor

dvdfab_burn_vso_log:
2010-04-23 08:32:20 ---- ******************** Log session stop 23-Apr 08:32:20.324 PID 416********************
2010-04-23 08:29:47 Info Current Drive selected : 0:1:0 - hp DVD-RAM GH40L RB0A [E] (Ide)
2010-04-23 08:29:47 Info Using Patin-Couffin driver Version 1.37, Internal revision 37 Async. Access mode
2010-04-23 08:29:47 Info System default language : English (United States)
2010-04-23 08:29:47 Info User default language : English (United States)
2010-04-23 08:29:47 Info DLL Version : 4.0.7.466
2010-04-23 08:29:47 Info DLL : C:\Program Files (x86)\DVDFab 7.0.4.0\vso_hwe.dll
2010-04-23 08:29:47 Info Version : 7, 0, 4, 0
2010-04-23 08:29:47 Info ExeName : C:\Program Files (x86)\DVDFab 7.0.4.0\DVDFab.exe
2010-04-23 08:29:47 Info OS : Microsoft Windows 7 Home Premium (Build 7600)
2010-04-23 08:29:47 ---- ******************** Log session start 23-Apr 08:29:47.024 PID 416********************

dvdfab_internal.log:


DVDFab 7.0.4.0 (2010/04/23 08:29:43)

0m 01.07s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 file2mobile 1 filemover 1
0m 04.75s: detected dvd
0m 04.82s: drive E
0m 04.82s: video dvd 1
0m 04.82s: volume label THEGIFT
0m 05.11s: got copyright 0 0
0m 05.83s: got udf/iso
0m 07.92s: got discinfo


DVDFab 7.0.4.0 (2010/04/23 08:32:21)

0m 01.15s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 file2mobile 1 filemover 1
0m 05.17s: detected dvd
0m 05.28s: drive E
0m 05.28s: video dvd 1
0m 05.28s: volume label THEGIFT
0m 05.80s: got copyright 0 0
0m 07.25s: got udf/iso
0m 11.49s: got discinfo


no other log files exist in the folder for this attempt - i actually removed all log files and ran dvdfab again to get the most current logs of the read attempt.

any ideas ????

it's an older movie but perhaps it has new protections ???

windows explorer says it's a UDF filesystem disk

this perplexes me as this is the first occurrance of an older movie the software could not read.

thank you in advance for any assistance.

[Blazkowicz]

It is currently an issue which happens also on "Tages des Ruhms" BD.
I guess you also tried to activate/deactivate PathPlayer?

Also please send Info files to development (you will find the point in settings)

[bind]

well disabling player path made the disc open, but it took 1 hour and 20 minutes to read it and the burn was corrupted data.

I sent info files.

[bind]

any information on this movie (The Gift) yet?

I would really like to get this dvd backed up.

thank you

[W&B]

Exchange the DVD for another, I backed up this title with no problem.