Help! DVDFab won't see disc anymore

[abernardi]

I'm running a trial version of DVDFab 7.0.4.0 on Windows 7. Working great since May 1. But tonight I downloaded DVDFab Passkey 7.0.2.1 and tried to use that with DVD Shrink to see the difference. Well, that must have been a big mistake because Passkey wouldn't do anything. I ran it both in regular mode and administration mode and nothing happened.

So I decided to continue ripping with DVDFab and it wouldn't start scanning the disc. I then directed it to the dvd in the source window, it started scanning for a split second then stopped and just sat there. Any ideas?

[Blazkowicz]

PassKey is running in tray (right bottom corner).

[alex0409]

You will use DVdFAb disable Passkey, If you will use Passkey, open the DVD with DVDshrink

[IPopov50]

that must have been a big mistake because Passkey wouldn't do anything.

Just to be clear here, what did you expect Passkey to do? Passkey will remove protection on-a-fly upon demand. And demand (or request) has to come from other program... To see the magic, please do this:
(1) close DVDFab.
(2) insert your disc and try open it with shrink - you'll get a protection message, right?
(3) Now, close all that, initiate Passkey, insert your disc and wait until pop-up in a right bottom corner will say that disc open successfully.
(4) Now open your shrink and open your disc with it... O Magic!!!

And if there's no magic - we have a problem... report it here then

[Guest]

Right click on the passkey icon and open settings.
Click on general and make sure you have the I/O set to Advanced when using with shrink.