Having trouble copying Shutter Island

[c0afanh]

Maybe if you posted some info that would help us to give you some help would have been a good idea. So can you read what is listed below and post all info mentioned to your next post reply to this thread

Help Us Help You


If you are posting about an operational problem with one of the DVDFab products, you will improve the speed and accuracy of the response by providing some information in the very first post that will probably be needed.

First, make note of any error codes or messages that appear in popup boxes and put them in your post. Information on error codes that appear in the DVDFab UI are captured in one of the logs we request below.

DVDFab keeps logs of its activities that supply basic system information and can help pinpoint where and when an error happened and help pinpoint the cause. The default location for these logs on most Windows systems is:

C:\Documents and Settings\your username\My Documents\DVDFab\Log

The logs are simple text files that can be opened with Windows Notepad if you want to read them. If the size exceeds the forum’s attachment size limit, you may need to delete older entries or copy and paste the relevant ones into a new file. The log files can be attached to a post using the "Manage Attachments" button below the editing box.

dvdfab_burn_vso.log Attach for all problems. The entries are time stamped with the most recent at the top.

dvdfab_burn_imgburn.log Attach if you have ImgBurn set as the burning engine and the problem concerns disc burning. Time stamped with the most recent at the bottom.

dvdfab_process.log Attach if DVDFab crashes and the crash report window does not come up or complete correctly or if internal error codes appear in the DVDFab window (“Task Failed…”). Time stamped, most recent at the bottom.

dvdfab_internal.log Attach for all problems. Time stamped, most recent at the bottom. Please edit to include only the most recent or relevant log session.

Other Information:

Depending on the nature of the problem, it can help to know:
If this happens with all discs or just one
Your operating system/CPU/memory configuration
If you are using external hard drives or optical drives
If you have made any recent changes to your OS or system hardware
If you have other DVD or BD software installed, particularly if recently added.

Posts with all the requested information will be answered first.

Here is the information you requested. I hope you can get back to me as soon as you come up with a solution to my issue. Here's the information below as follows:

Information from the dvdfab_burn_vso log file:

2010-06-19 06:12:45 ---- ******************** Log session stop 19-Jun 06:12:45.671 PID 3568********************
2010-06-19 05:44:34 Info Current Drive selected : 1:0:0 - LITE-ON COMBO SOHC-5236V R$0G [D] (Ide)
2010-06-19 05:44:34 Info Using Advanced SPTI interface
2010-06-19 05:44:34 Info System default language : English (United States)
2010-06-19 05:44:34 Info User default language : English (United States)
2010-06-19 05:44:34 Info DLL Version : 4.0.7.466
2010-06-19 05:44:34 Info DLL : C:\Program Files\DVDFab 7\vso_hwe.dll
2010-06-19 05:44:34 Info Version : 7, 0, 7, 0
2010-06-19 05:44:34 Info ExeName : C:\Program Files\DVDFab 7\DVDFab.exe
2010-06-19 05:44:34 Info OS : Microsoft Windows XP Professional (Build 2600: Service Pack 3)
2010-06-19 05:44:34 ---- ******************** Log session start 19-Jun 05:44:34.968 PID 3568********************


2010-06-19 05:43:49 ---- ******************** Log session stop 19-Jun 05:43:49.062 PID 1900********************
2010-06-19 05:41:52 Info Current Drive selected : 1:0:0 - LITE-ON COMBO SOHC-5236V R$0G [D] (Ide)
2010-06-19 05:41:52 Info Using Advanced SPTI interface
2010-06-19 05:41:52 Info System default language : English (United States)
2010-06-19 05:41:52 Info User default language : English (United States)
2010-06-19 05:41:52 Info DLL Version : 4.0.7.466
2010-06-19 05:41:52 Info DLL : C:\Program Files\DVDFab 7\vso_hwe.dll
2010-06-19 05:41:52 Info Version : 7, 0, 7, 0
2010-06-19 05:41:52 Info ExeName : C:\Program Files\DVDFab 7\DVDFab.exe
2010-06-19 05:41:52 Info OS : Microsoft Windows XP Professional (Build 2600: Service Pack 3)
2010-06-19 05:41:52 ---- ******************** Log session start 19-Jun 05:41:52.265 PID 1900********************


2010-06-19 05:36:58 ---- ******************** Log session stop 19-Jun 05:36:58.718 PID 1520********************
2010-06-19 05:35:56 Info Current Drive selected : 1:0:0 - LITE-ON COMBO SOHC-5236V R$0G [D] (Ide)
2010-06-19 05:35:56 Info Using Advanced SPTI interface
2010-06-19 05:35:56 Info System default language : English (United States)
2010-06-19 05:35:56 Info User default language : English (United States)
2010-06-19 05:35:56 Info DLL Version : 4.0.7.466
2010-06-19 05:35:56 Info DLL : C:\Program Files\DVDFab 7\vso_hwe.dll
2010-06-19 05:35:56 Info Version : 7, 0, 7, 0
2010-06-19 05:35:56 Info ExeName : C:\Program Files\DVDFab 7\DVDFab.exe
2010-06-19 05:35:56 Info OS : Microsoft Windows XP Professional (Build 2600: Service Pack 3)
2010-06-19 05:35:56 ---- ******************** Log session start 19-Jun 05:35:56.156 PID 1520********************

Information from the dvdfab_internal log file:

DVDFab 7.0.7.0 (2010/06/13 04:29:48)

0m 00.60s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 file2mobile 1 filemover 1
0m 24.79s: detected dvd
0m 24.82s: drive D
0m 24.84s: video dvd 1
0m 24.84s: volume label SONSOFANARCHY_S1_D2
0m 27.98s: got copyright 1 f2
0m 28.85s: got udf/iso
0m 30.67s: got discinfo
1m 43.14s: got dvdinfo


DVDFab 7.0.7.0 (2010/06/15 21:26:24)

0m 01.36s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 file2mobile 1 filemover 1
0m 06.11s: detected dvd
0m 06.14s: drive D
0m 06.14s: video dvd 1
0m 06.14s: volume label UNTHINKABLE
0m 09.54s: got copyright 1 fe
0m 10.00s: got udf/iso
0m 11.29s: got discinfo
0m 19.12s: got dvdinfo
105m 09.86s: detected dvd
105m 09.92s: drive D
105m 09.92s: video dvd 1
105m 09.92s: volume label THE_BOOK_OF_ELI
105m 15.61s: got copyright 1 fe
105m 16.03s: got udf/iso
105m 17.21s: got discinfo
105m 31.07s: got dvdinfo
302m 01.29s: detected dvd
302m 01.32s: drive E
302m 01.34s: video dvd 0
302m 01.34s: volume label
332m 57.48s: detected dvd
332m 57.53s: drive E
332m 57.53s: video dvd 0
332m 57.53s: volume label
364m 54.14s: detected dvd
364m 54.17s: drive E
364m 54.18s: video dvd 0
364m 54.18s: volume label


DVDFab 7.0.7.0 (2010/06/16 15:45:31)

0m 01.92s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 file2mobile 1 filemover 1
0m 08.57s: detected dvd
0m 08.60s: drive D
0m 08.60s: video dvd 1
0m 08.60s: volume label NIP_TUCK_SEASON_6_DISC_1
0m 19.70s: got copyright 1 f0
0m 20.28s: got udf/iso
0m 20.90s: got discinfo
0m 32.75s: got dvdinfo
73m 22.39s: detected dvd
73m 22.42s: drive D
73m 22.42s: video dvd 1
73m 22.42s: volume label NIP_TUCK_SEASON_6_DISC_2
73m 33.59s: got copyright 1 f0
73m 34.25s: got udf/iso
73m 35.20s: got discinfo
73m 46.26s: got dvdinfo
133m 02.23s: detected dvd
133m 02.29s: drive D
133m 02.29s: video dvd 1
133m 02.31s: volume label NIP_TUCK_SEASON_6_DISC_2


DVDFab 7.0.7.0 (2010/06/18 07:02:56)

0m 01.21s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 file2mobile 1 filemover 1
0m 22.56s: detected dvd
0m 22.59s: drive D
0m 22.65s: video dvd 1
0m 22.65s: volume label SHUTTER_ISLAND
0m 31.56s: got copyright 1 f6
0m 32.35s: got udf/iso
0m 35.70s: got discinfo
0m 45.56s: got dvdinfo


DVDFab 7.0.7.0 (2010/06/18 21:44:04)

0m 01.00s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 file2mobile 1 filemover 1


DVDFab 7.0.7.0 (2010/06/19 05:35:41)

0m 00.73s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 file2mobile 1 filemover 1
0m 16.92s: detected dvd
0m 16.95s: drive D
0m 16.95s: video dvd 1
0m 16.96s: volume label SHUTTER_ISLAND
0m 26.26s: got copyright 1 f6
0m 27.14s: got udf/iso
0m 30.76s: got discinfo
0m 44.03s: got dvdinfo


DVDFab 7.0.7.0 (2010/06/19 05:37:47)

0m 00.54s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 file2mobile 1 filemover 1


DVDFab 7.0.7.0 (2010/06/19 05:41:43)

0m 00.67s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 file2mobile 1 filemover 1
0m 11.59s: detected dvd
0m 11.64s: drive D
0m 11.64s: video dvd 1
0m 11.64s: volume label SHUTTER_ISLAND
0m 15.39s: got copyright 1 f6
0m 16.26s: got udf/iso
0m 19.93s: got discinfo
0m 33.21s: got dvdinfo


DVDFab 7.0.7.0 (2010/06/19 05:44:32)

0m 00.53s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 file2mobile 1 filemover 1
0m 03.25s: detected dvd
0m 03.28s: drive D
0m 03.29s: video dvd 1
0m 03.29s: volume label SHUTTER_ISLAND
0m 04.79s: got copyright 1 f6
0m 05.67s: got udf/iso
0m 09.29s: got discinfo
0m 22.59s: got dvdinfo

[AGJ]

Maybe if you posted some info that would help us to give you some help would have been a good idea. So can you read what is listed below and post all info mentioned to your next post reply to this thread

Help Us Help You


If you are posting about an operational problem with one of the DVDFab products, you will improve the speed and accuracy of the response by providing some information in the very first post that will probably be needed.

First, make note of any error codes or messages that appear in popup boxes and put them in your post. Information on error codes that appear in the DVDFab UI are captured in one of the logs we request below.

DVDFab keeps logs of its activities that supply basic system information and can help pinpoint where and when an error happened and help pinpoint the cause. The default location for these logs on most Windows systems is:

C:\Documents and Settings\your username\My Documents\DVDFab\Log

The logs are simple text files that can be opened with Windows Notepad if you want to read them. If the size exceeds the forum’s attachment size limit, you may need to delete older entries or copy and paste the relevant ones into a new file. The log files can be attached to a post using the "Manage Attachments" button below the editing box.

dvdfab_burn_vso.log Attach for all problems. The entries are time stamped with the most recent at the top.

dvdfab_burn_imgburn.log Attach if you have ImgBurn set as the burning engine and the problem concerns disc burning. Time stamped with the most recent at the bottom.

dvdfab_process.log Attach if DVDFab crashes and the crash report window does not come up or complete correctly or if internal error codes appear in the DVDFab window (“Task Failed…”). Time stamped, most recent at the bottom.

dvdfab_internal.log Attach for all problems. Time stamped, most recent at the bottom. Please edit to include only the most recent or relevant log session.

Other Information:

Depending on the nature of the problem, it can help to know:
If this happens with all discs or just one
Your operating system/CPU/memory configuration
If you are using external hard drives or optical drives
If you have made any recent changes to your OS or system hardware
If you have other DVD or BD software installed, particularly if recently added.

Posts with all the requested information will be answered first.

[c0afanh]

I am having trouble copying Shutter Island. At first, it seemed to copy successfully. When I burn it onto a blank DVD-R disc and try to play the movie, it skips to middle of the movie. You never see the very beginning of the movie at all. I tried copying Shutter Island 3 times more, but only ending with the same result. I had the same issue when I tried to copy the AVATAR movie. Any ideas to resolve this issue? Please let me know. Thanks....c0afanh.