7.0.7.0 (and later) stalls - why?

[BillyJ]

Win XP Home SP3
Autoplay off
Discs play fine with Media Player Classic

I have used 7.0.7.0 (and earlier) to extract Main Movie from DVDs for quite a while. Suddenly it stalls during the initial OPEN DVD SOURCE operation. The purple bar marches across the screen several times, then stops in mid-march. No error messages or other indications. No response to any mouse action - I have to use Task Manager to close the program. While it is stalled, the other applications on the computer continue to work normally, so it is the program that is hung, not the entire machine.

The internal log shows that V7.0.7.0 worked on CRIMSON TIDE on June 19. The first time I encountered the failure was V7.0.7.0 working on LONESOME DOVE SIDE A a couple weeks later. Thinking that the encryption was new, I upgraded to V7.0.8.0, then V7.0.8.2 and 7.0.9.0. No change.

Is there a place to download V7.0.7.0, so I can back up? I can't find one.

I am not a gamer or social networker, and changes on my machine are rare. I don't think I have done anything to my machine that would cause the change, but to be sure, I RESTORED the machine to June 17, a time when I could run DVDFab with no problems. Unfortunately, this didn't help.

Other notes:

If I plug in an unencrypted DVD, burned from an earlier DVD Fab session, the purple OPEN DVD SOURCE screen pops up for less than a second, and disappears. The program does not stall, but it doesn't advance in the normal operating sequence, either, returning to the previous screen.

If I point the program to a SOURCE which is a hard drive folder containing an earlier ripped version of a DVD, it opens and presents normally.

Ideas?

Thanks

Bill

[BillyJ]

OK, I thought I included all the relevant information, but I forgot a formal copy of the DVDFAB internal log. The logs for these two sessions show where the problem started. In the logs below, CRIMSON TIDE was read and extracted perfectly. LONESOME DOVE did not work - the program stalled. The sessions are identical except the last line. But what does it mean?

The third session shows me trying to open the same failed disc with V7.0.8.2. Once again, this disc plays fine in my DVD player, and in Real Alternative / Media Player Classic.
-------------------------------

DVDFab 7.0.7.0 (2010/06/19 09:52:15)

0m 01.40s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 file2mobile 1 filemover 1
0m 22.59s: detected dvd
0m 22.65s: drive H
0m 22.65s: video dvd 1
0m 22.65s: volume label CRIMSON_TIDE
0m 59.87s: got copyright 1 fe
1m 00.43s: got udf/iso
1m 05.73s: got discinfo
1m 26.90s: got dvdinfo

DVDFab 7.0.7.0 (2010/07/27 17:50:42)

0m 10.23s: option dvd2dvd 0 dvd2mobile 0 bluray2bluray 1 bd2mobile 1 file2mobile 1 filemover 1
2m 33.95s: detected dvd
2m 34.04s: drive H
2m 34.04s: video dvd 1
2m 34.04s: volume label LONESOME_DOVE_SIDEA
3m 42.06s: got copyright 1 fe
3m 42.62s: got udf/iso
3m 43.73s: got discinfo

DVDFab 7.0.8.2 (2010/07/28 09:25:38)

0m 00.45s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 file2mobile 1 filemover 1
1m 14.93s: detected dvd
1m 15.00s: drive H
1m 15.00s: video dvd 1
1m 15.00s: volume label LONESOME_DOVE_SIDEA
1m 32.56s: got copyright 1 fe
1m 33.12s: got udf/iso
1m 34.15s: got discinfo
1m 34.17s: pathplayer enabled

BillyJ

[Guest]

You can find some old apps of dvdfab at this link but 7070 is not listed.
You might try 7040 and see if that works for you.

[GregiBoy]

It actualy could be that your DVD drive has died. Do you have another drive that you could try?

Have you tried playing a standard commercial DVD in this drive or used any other software to see whether it is working?

[GregiBoy]

7.0.7.0 is available for download on this forum in the "Official Releases" section. I think it goes back to 6.0.6.0.

Also, the "beta" section contains quite a lot of historical releases.

You can find some old apps of dvdfab at this link but 7070 is not listed.
You might try 7040 and see if that works for you.

[BillyJ]

GregiBoy -

Sure enough, 7.0.7.0 is mentioned in the Offical Releases section, but the link seems to go only to the current release (7.0.9.3 at the moment), and not the older ones. I'll try 7.0.4.0.

Both of the disks that I mentioned (Crimson Tide and Lonesome Dove) are commercial discs, and both play fine on the drive in question - the only drive I have. And it will still burn a disc from a video file using NERO. So I think the drive is OK.

As you can see from the logs, the drive works well enough on the discs in question to detect the presence of the disc and read the title, which should be pretty re-assuring. The difference in the logs is in the last line. In one case, the last line is "Got DVDInfo", but in the others, that line is missing. I don't know what "DVDInfo" means, especially since in all cases it found "DiscInfo".

Thanks for the comments - I'll look for more, and try 7.0.4.0.

Bill

[maineman]

Hey Bill,

Drop me a pm and include your email address.
I should be able to provide you with a viable link for any recent version, but in the event that's not working, I can email you any version you want.

Just let me know which version(s).

[BillyJ]

Thanks, MaineMan, I will do that. Now here is the interesting new development.

Summarizing the above, I am trying to copy a DVD called "Lonesome Dove Side A". The disc plays normally in my DVD player, and on my computer in Media Player Classic. V7.0.9.0 and later read the title of the disc OK, but fail during the DVD Open / analysis process. The purple bar marches across the screen a few times, and then stops in mid-march. The entire program stalls, and I have to use Task Manager to close it. Since I had used earlier versions of DVD Fab with good success (though not on this DVD), I thought I might go back. V7.0.4.0 was readily available, so I downloaded and installed it.
The result? V7.0.4.0 works on this DVD. Yahoo! During the analysis process, it encounters a read error, and asks if I want to Abort/Retry/Ignore/IgnoreAll. I select Ignore, and everything from then on proceeds normally. I don't know if the read error is due to disc damage (it is an old and well-used disc) or something in the encryption. Nonetheless, once I select Ignore, eveything else works. Conclusion? There is something different between this old verison of DVDFab, and the current versions.

As a point of interest, this DVD is part of a miniseries. There appear to be two movies (episodes?) on this disc, each about 1 hr 30 minutes (3.8 GB) long. I can copy the Full Disc to my hard drive, or copy the individual Main Movies to my hard drive, or select the Main Movies and Merge to my hard drive. So in regard to this DVD, I am happy. But the question remains - why do the new versions bomb out on this disc?

Bill

[AGJ]

But the question remains - why do the new versions bomb out on this disc?

Bad Disc maybe, You can download VSO Inspector and do a disc scan to find out if bad or not. It free program and if any read errors show then it would be a bad disc

[90312]

I have Lonesome Dove R1 barcode 07729-10117 and it works fine in 7.0.9.3. The scan did not complete one pass across and it was ready to go. My guess is a bad disk. The fact it plays ok is meaningless when it comes to making a backup, players are much more forgiving.

[BillyJ]

AGJ and 90312 -

OK, maybe - but that doesn't explain why V7.0.4.0 works with the disc, and V7.0.7.0 (and later) will not. I would expect the later version to handle a read error at least as well as the earlier one does.

I would also expect that the later version would at least show an error message (as the earlier version did), rather than simply dying.

Bill

[90312]

AGJ and 90312 -

OK, maybe - but that doesn't explain why V7.0.4.0 works with the disc, and V7.0.7.0 (and later) will not. I would expect the later version to handle a read error at least as well as the earlier one does.

I would also expect that the later version would at least show an error message (as the earlier version did), rather than simply dying.

Bill

It seems to me that each new release has a unique personality; a lot of us keep an older version installed against just such a case. One version might do certain things and the next one won’t? A little Windex and a microfiber cloth will sometimes work wonders on a marginal disk, even if it looks clean.

[AGJ]

7.0.4.0 did not work as you got a read error and you chose to ignore it. That means you missing part of the DVD on your back up but no idea what part. do what I suggested and do disc scan with VSO inspector and it will tell you bad disc

[BillyJ]

OK, I did VSO Inspector, and it said that every single sector on the disc was bad. That's not real helpful. Nor does it explain why the disc plays in several players, or why V7040 found only a single error, and was able to cope with it, while later versions were completely unable to cope, even well enough to generate an error message. No, I didn't click IGNORE ALL when V7040 found the error.

I'm not being snotty, I'm trying to learn here ...

Bill

[maineman]

Just a quick comment (c&p from recent post) re: VSO Inspector
Hope it helps.

I suspect you're not using VSO Inspector properly although you still may have a bad disc as AGJ suggested.

Nero cd-speed and VSO Inspector, when run by themselves, will not analyze a encrypted disc accurately.
Please run DVDFab Passkey (essentially a windows based driver that will run in the background) which will decrypt the disc and allow VSO Inspector to analyze the disc accurately.

Alternatively, you can open the disc with a software player such as VLC, hit play, then stop, but do not exit the player.
Now run VSO or nero and this should work although not as well as your first option.

Also, please run the the list of "usual suspects" in my thread:

Tips on Troubleshooting Analyzing/Ripping dvds
(link below in my sig)