I reported this on 9/25/10
see the following--- Just rented again and 8.0.2.2
still won't open.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> .
Please install the latest version of DVDFab 8.0.2.2 at to copy again.
We have added support for a new copy protection as found on "Iron Man 2" (US).
Any questions in future, please feel free to contact us.
Sincerely,
Anny
DVDFab Support Team
----- Original Message -----
To: DVDFab Support Team
Sent: Friday, October 01, 2010 4:08 AM
Subject: Re:can't open disk(Technical Support)
Anny,
Same response with Iron Man 2 on release date 9/28 - would not open.
Yesterday's 9/29 beta 8.0.1.7 release
had an Iron Man 2 encryption fix. Was able to open Iron Man 2 and copy.
I've used DVDFab since 2008 - EVERYTIME I could not open a disk
it was because of a new encryption scheme.
DVD:
> Disney
>
> Tinker Bell
>
> Great Family Rescue
Has no one else reported this Disney DVD?
Thanks
--- On Sat, 9/25/10, DVDFab Support Team <Anny@dvdfab.com> wrote:
From: DVDFab Support Team <Anny@dvdfab.com>
Subject: Re:can't open disk(Technical Support)
To: Date: Saturday, September 25, 2010, 1:04 AM
Dear ,
1) Please open DVDFab program first, then insert your original movie DVDs to
your DVD drive, then to see if the DVDFab can connect your DVD drive to
recognize the original DVDs or not.
If your DVDFab can't recognize original movies from DVD drive very well on
your computer, please start the movie in your PC DVD Player (like PowerDVD)
for a few seconds and then start the DVDFab analysis. Once the analysis
starts, you can turn off the PC DVD player.
2) You can also click the tick green icon button at the right top corner of
the DVDFab screen, open "Common Settings" window, click on "Pathplayer",
active/deactive it to copy your movies again.
Any questions in future, please feel free to contact us.
Sincerely,
Anny
DVDFab Support Team
----- Original Message -----
From:
To: "DVDFab" <service@dvdfab.com>
Sent: Thursday, September 23, 2010 8:00 AM
Subject:can't open disk(Technical Support)
>
>
> Technical problemisc Open Problem
>
> Operating System:Windows XP Home
>
> Software Version:8.0.1.5 beta
>
> SoftwareVD to DVD
>
> Message:
>
> Disney
>
> Tinker Bell
>
> Great Family Rescue
>
>
>
> did not open with 8.0.0.5
>
> tried 8.0.1.5
>
>
>
> possible new encryption?
>
see the following--- Just rented again and 8.0.2.2
still won't open.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> .
Please install the latest version of DVDFab 8.0.2.2 at to copy again.
We have added support for a new copy protection as found on "Iron Man 2" (US).
Any questions in future, please feel free to contact us.
Sincerely,
Anny
DVDFab Support Team
----- Original Message -----
To: DVDFab Support Team
Sent: Friday, October 01, 2010 4:08 AM
Subject: Re:can't open disk(Technical Support)
Anny,
Same response with Iron Man 2 on release date 9/28 - would not open.
Yesterday's 9/29 beta 8.0.1.7 release
had an Iron Man 2 encryption fix. Was able to open Iron Man 2 and copy.
I've used DVDFab since 2008 - EVERYTIME I could not open a disk
it was because of a new encryption scheme.
DVD:
> Disney
>
> Tinker Bell
>
> Great Family Rescue
Has no one else reported this Disney DVD?
Thanks
--- On Sat, 9/25/10, DVDFab Support Team <Anny@dvdfab.com> wrote:
From: DVDFab Support Team <Anny@dvdfab.com>
Subject: Re:can't open disk(Technical Support)
To: Date: Saturday, September 25, 2010, 1:04 AM
Dear ,
1) Please open DVDFab program first, then insert your original movie DVDs to
your DVD drive, then to see if the DVDFab can connect your DVD drive to
recognize the original DVDs or not.
If your DVDFab can't recognize original movies from DVD drive very well on
your computer, please start the movie in your PC DVD Player (like PowerDVD)
for a few seconds and then start the DVDFab analysis. Once the analysis
starts, you can turn off the PC DVD player.
2) You can also click the tick green icon button at the right top corner of
the DVDFab screen, open "Common Settings" window, click on "Pathplayer",
active/deactive it to copy your movies again.
Any questions in future, please feel free to contact us.
Sincerely,
Anny
DVDFab Support Team
----- Original Message -----
From:
To: "DVDFab" <service@dvdfab.com>
Sent: Thursday, September 23, 2010 8:00 AM
Subject:can't open disk(Technical Support)
>
>
> Technical problemisc Open Problem
>
> Operating System:Windows XP Home
>
> Software Version:8.0.1.5 beta
>
> SoftwareVD to DVD
>
> Message:
>
> Disney
>
> Tinker Bell
>
> Great Family Rescue
>
>
>
> did not open with 8.0.0.5
>
> tried 8.0.1.5
>
>
>
> possible new encryption?
>
Comment