Can not copy movies at all

[JPSwanson]

I have been a DVDFab user since DVDFab 3 or 4, and up until DVDFab 8, I have never had a single issue. I would put the disc in, it would copy it, put a blank in and it was done. I have tried using the imgburn tutorial that is posted, and I can no longer copy movies. This is starting to get frustrating. What do I have to do to get this product to work?

[Guest]

Are you saying it worked until you tried Imgburn and then it no longer works?

Post details and post your logs.

[JPSwanson]

I never used imgburn until this newest update. I never had to. I have since installed it, followed the tutorial, and still can not copy/burn a DVD.

Where can i find the logs/details?

[Guest]

Where can i find the logs/details?

Click on the attachment in post #2

[JPSwanson]

i tried to make them as attachments, they are too large, and they are too many characters to copy/paste?

[CBR929]

i tried to make them as attachments, they are too large, and they are too many characters to copy/paste?

Please just attach your most resent, Internal and Burn log(s) and post right here.
CBR929

[JPSwanson]

internal.

DVDFab 8.0.5.0 (2010/11/21 19:24:01)

0m 04.57s: option dvd2dvd 0 dvd2mobile 0 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 1 filemover 0
0m 08.47s: detected dvd
0m 08.48s: drive E
0m 08.48s: dvd type 1
0m 08.48s: volume label COP_OUT
0m 08.61s: got copyright 1 fe
0m 10.63s: got udf/iso
0m 10.96s: got discinfo
0m 10.96s: pathplayer enabled

burn log
2010-11-21 19:43:39 ---- ******************** Log session stop 21-Nov 19:43:39.456 PID 5904********************
2010-11-21 19:43:24 Info Writable disc DVD+R inserted. Ready to write
2010-11-21 19:43:08 Info Parsing disc ...
2010-11-21 19:26:23 Info Disc (DVD-ROM) not emtpy.
2010-11-21 19:26:21 Info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
2010-11-21 19:26:21 Info Drive has Serial ATA physical interface
2010-11-21 19:26:21 Info New Drive selected : 3:2:0 - ATAPI DVD A DH16A6S YA16 [E] (Scsi)
2010-11-21 19:25:02 Info Current Drive selected : 3:2:0 - ATAPI DVD A DH16A6S YA16 [E] (Scsi)
2010-11-21 19:25:02 Info Using Advanced SPTI interface
2010-11-21 19:25:02 Info System default language : English (United States)
2010-11-21 19:25:02 Info User default language : English (United States)
2010-11-21 19:25:02 Info DLL Version : 4.0.7.466
2010-11-21 19:25:02 Info DLL : C:\Program Files (x86)\DVDFab 7\vso_hwe.dll
2010-11-21 19:25:02 Info Version : 7, 0, 8, 0
2010-11-21 19:25:02 Info ExeName : C:\Program Files (x86)\DVDFab 7\DVDFab.exe
2010-11-21 19:25:02 Info OS : Microsoft Windows Vista Home Premium (Build 6002: Service Pack 2)
2010-11-21 19:25:02 ---- ******************** Log session start 21-Nov 19:25:02.428 PID 5904********************

[CBR929]

Hi JPSwanson
We need to see a complete burn log with the burn speeds and all the other good information
CBR929

Also please Open Fab> click the ? what does it say under the options you purchased

[JPSwanson]

Where do i find the complete burn log with speeds? The VSO burn log i looked in didnt contain that info...

here is what it says in the ?...

[Guest]

You state in post #1 that you have been using Fab since V3 or 4 but the screen shot shows you as a trial user and the DVD Copy has not been used?????????

DVD Ripper and File Transfer are both expired.

Are you a registered user of V8050 or not?
If so what module do you have a key to?

[JPSwanson]

yes... i have been a user of DVD Fab since v3...

this is from my DVDFab User Center...
removed email so no unwanted spam ID Products Expire Time Quantity Status
xxxxx
xxxxxx DVDFab Gold 3.x Never Expire 1 Registration

[Racem22]

You might want to remove that info, I'm not sure if people can login with it or not. Well, I guess they would need the password also, but you better delete it anyway.

[AGJ]

redownload your registry key and double click it to activate DVDFab again

[JPSwanson]

alright i have redownloaded the registry key and am going to give it another try. let you know how it turns out...

[JPSwanson]

alright,looks like it is working again, sorry for my stupidity lol.