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  • Going from 5 to 6 lost Mobile

    When I upgraded to 6 from 5 I only have the mobile as a trial function even though I had it operational on 5. I have tried emailing asking for the key but to no response was ever sent. Is there another way of getting the key or am I just going to have to use 5 any time I want to copy movies to my Ipod?

    Kevin

  • #2
    Well count yourself lucky as 5 Mobile should have expired also.

    The trial is from 30 days from the start of using the option.

    If this is the case,....No, you are not going to get a new key.

    If you had purchased V5 both modules, you should be able to get a new key for both modules in V6
    Last edited by GregiBoy; 11-15-2009, 09:15 PM.
    "Beer is living proof that God loves us and wants us to be happy." - Benjamin Franklin 1706-1790
    "I NEVER BURN ANYTHING.... I just transcode my titles and play the files over a network on Media Players, hell of a lot easier!!!

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    • #3
      Click the question mark and highlight the DVD to mobile and then double click the key. I had to do that to register.

      I assumed he had a key?
      How to post the internal log


      Things should be made as simple as possible, but no simpler.
      Albert Einstein

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      • #4
        I have the key and did purchase v5 both modules. I will give it shot. Thanks for the help

        I went in and entered the key they gave me before I purchased both modules and it made everything a trial. I then went and input the key they gave me after i made the Mobile purchase. It made my DVD to DVD never expire but would not make the mobile change. Guess I will keep trying. Thanks for the help. Maybe someone will return an email this time.
        Last edited by Mizzou; 11-15-2009, 09:35 PM.

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        • #5
          90312

          Where are you from in semo?

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          • #6
            Down in the bootheel, if the border went straight across I'd be in Arkansas. If you want me to be more specific I'll do that in a PM if you don't mind.
            How to post the internal log


            Things should be made as simple as possible, but no simpler.
            Albert Einstein

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            • #7
              Ended up sending in a message through Contact us for Purchase issues and I was sent a new reg key and all is good to go now. Thanks for all the assistance

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              • #8
                Good to hear. Glad you are now up and running.
                "Beer is living proof that God loves us and wants us to be happy." - Benjamin Franklin 1706-1790
                "I NEVER BURN ANYTHING.... I just transcode my titles and play the files over a network on Media Players, hell of a lot easier!!!

                Comment

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