Going from 5 to 6 lost Mobile

[Mizzou]

When I upgraded to 6 from 5 I only have the mobile as a trial function even though I had it operational on 5. I have tried emailing asking for the key but to no response was ever sent. Is there another way of getting the key or am I just going to have to use 5 any time I want to copy movies to my Ipod?

Kevin

[GregiBoy]

Well count yourself lucky as 5 Mobile should have expired also.

The trial is from 30 days from the start of using the option.

If this is the case,....No, you are not going to get a new key.

If you had purchased V5 both modules, you should be able to get a new key for both modules in V6

[90312]

Click the question mark and highlight the DVD to mobile and then double click the key. I had to do that to register.

I assumed he had a key?

[Mizzou]

I have the key and did purchase v5 both modules. I will give it shot. Thanks for the help

I went in and entered the key they gave me before I purchased both modules and it made everything a trial. I then went and input the key they gave me after i made the Mobile purchase. It made my DVD to DVD never expire but would not make the mobile change. Guess I will keep trying. Thanks for the help. Maybe someone will return an email this time.

[Mizzou]

90312

Where are you from in semo?

[90312]

Down in the bootheel, if the border went straight across I'd be in Arkansas. If you want me to be more specific I'll do that in a PM if you don't mind.

[Mizzou]

Ended up sending in a message through Contact us for Purchase issues and I was sent a new reg key and all is good to go now. Thanks for all the assistance

[GregiBoy]

Good to hear. Glad you are now up and running.