DVD Ripper No Audio

[Late2Serenity]

I ripped episodes from two separate TV shows, I get the audio as well as the video if I play them through iTunes, however, I get the video but not the audio when I play them on my iPod.

I'm using version 8.0.9.2, just downloaded it yesterday.

[IPopov50]

Obviously, it's not a DVDFab fault. Please provide more info on what you were doing, what settings for conversion you were using... MediaInfo report for the file would be great to see!..

[CBR929]

Obviously, it's not a DVDFab fault. Please provide more info on what you were doing, what settings for conversion you were using... MediaInfo report for the file would be great to see!..

Hello my friend

Hi Late2Serenity
As my friend said we need more info and also post your logs the default location is:
For Win7 C:\Users\User Name\My Documents\DVDFab\Log
or Vista C:\Users\User Name\Documents\DVDFab\Log
or for XP C:\Documents and Settings\User Name\My Documents\DVDFab\Log
Please use attachment button and attach your most recent, Internal and Burn log(s) and post right here.

CBR929

[90312]

Make sure you are selecting stereo in the audio section, iPod will not play 5.1 multi-channel iTunes will.

[Late2Serenity]

Just warning you, I am not computer savvy at all, so please forgive me if I haven't done, or don't do this correctly. I need you guys to hold my hand with this

[CBR929]

Just warning you, I am not computer savvy at all, so please forgive me if I haven't done, or don't do this correctly. I need you guys to hold my hand with this

Hi Late2Serenity
Your doing good but we will also need your Internal logs.
CBR929

[Late2Serenity]

Okay, I'm hoping this is the right one.

[IPopov50]

So far so good. Now, please google, download and install MediaInfo. When done and running, please drag your "problem" file to MediaInfo and run report. Please post that report here. Thanks.

Okay, I'm hoping this is the right one.

[Late2Serenity]

Where do I find the problem file? This is where I turn into a real thicky!!!

[IPopov50]

I meant the file you have problem with, the one you don't have audio when playing with iPod

Where do I find the problem file? This is where I turn into a real thicky!!!

[Late2Serenity]

Is this right?







General
Complete name : C:\Documents and Settings\Liane\My Documents\DVDFab\ipod\SANCTUARY_S2_D2\SANCTUARY_S2 _D2.Title3.mp4
Format : MPEG-4
Codec ID : M4V
File size : 568 MiB
Duration : 45mn 21s
Overall bit rate : 1 751 Kbps
Movie name : Veritas
Album : Sanctuary
Part/Position : 2
Part/Total : 4
Track name/Position : 3
Track name/Total : 4
Genre : TV Shows
Writing application : Lavf52.78.4
tvsh : Sanctuary
tven : Veritas
tvsn : 2
tves : 3

Video
ID : 1
Format : MPEG-4 Visual
Format profile : Simple@L1
Format settings, BVOP : No
Format settings, QPel : No
Format settings, GMC : No warppoints
Format settings, Matrix : Default (H.263)
Codec ID : 20
Duration : 45mn 20s
Bit rate mode : Variable
Bit rate : 1 341 Kbps
Width : 720 pixels
Height : 404 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 23.976 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Compression mode : Lossy
Bits/(Pixel*Frame) : 0.192
Stream size : 435 MiB (77%)
Writing library : Lavc52.88.0

Audio
ID : 2
Format : AAC
Format/Info : Advanced Audio Codec
Format profile : LC
Codec ID : 40
Duration : 45mn 21s
Bit rate mode : Variable
Bit rate : 406 Kbps
Channel(s) : 6 channels
Channel positions : Front: L C R, Side: L R, LFE
Sampling rate : 48.0 KHz
Compression mode : Lossy
Stream size : 132 MiB (23%)

[GregiBoy]

Well, it looks like you have 6 channels of audio here. You must have chosen something wrong when you encoded it.

Channel(s) : 6 channels
Channel positions : Front: L C R, Side: L R, LFE


That's most probably why it won't play on the iPod.....

[Late2Serenity]

What do I do now, bearing in mind that I'm computer illiterate? What do I do to ensure that I get audio on my iPod as well as iTunes? I downloaded the newest version, put the DVD in and started the conversion. I did absolutely nothing else. I didn't change anything.

[GregiBoy]

I think you may need to spend some more time on the tutorials, especially how you use profiles and the parameters that you need to set.

Also, research the terminology and the specifications of your playing device.

It is not "Black Magic" but most of us old hands her have considerable time doing just the above.

I'm sorry I cannot help you with specific advice on your Apple equipment as I am a rarity... Totally anti-Apple (and Sony & a few others also)

[90312]

After you've selected the movie title and profile click the edit button, see pic_1

DVDFab's default audio of 5.1 multichannel @ 448kbps will not play on your iPod. See pic_2.

Change to stereo (I use 128kbps but you can play with that). See pic_3

You should be good to go on your iPod.