BD Ripper (3D Plus) error= 504.00 error: process exception

[rob74]

i keep getting this error at the end of a blu ray rip!

does anyone know what this is? i am using the mkv setting.

the entire error message on a line item:

error = 504.00 error: process exception, filter (type 128:id13) info = 503.00 1

thx in advance for your help!

[Anny]

i keep getting this error at the end of a blu ray rip!

does anyone know what this is? i am using the mkv setting.

the entire error message on a line item:

error = 504.00 error: process exception, filter (type 128:id13) info = 503.00 1

thx in advance for your help!

Hi rob74,

1) Please upgrade to the latest version of DVDFab 8.1.1.2 at to convert again if you have not tried.

2) If you still get the same error message, post your whole internal log file.

The default location is:

For Win7 C:\Users\User Name\My Documents\DVDFab\Log
or Vista C:\Users\User Name\Documents\DVDFab\Log
or for XP C:\Documents and Settings\User Name\My Documents\DVDFab\Log

Thanks in advance.

Anny

[rob74]

does not work-here is post

have tried many different movies, many different mkv settings-all errors

16m 39.85s: info: create config(5)
16m 39.85s: info: convert profile(mkv.h264.ac3)
16m 39.85s: info: bluray playlist(1),angle(0),chapter(1->21),3D(0)
16m 39.85s: info: streams((4113.2)(4352.2)(4608.16))
16m 39.87s: info: set output video frame_rate(24000/1001)
16m 39.87s: info: subpicture preset(2), mode(2)
16m 39.87s: info: enable multi-thread software decoder
16m 40.90s: info: h264_encode: encode param profile(2) level(51) bitrate(5649)
16m 42.93s: subpicture(4608) mode(2)
16m 44.95s: info: processing source(00120.m2ts)
16m 47.57s: info: processing source(00121.m2ts)
19m 44.98s: info: processing source(00122.m2ts)
22m 15.66s: info: processing source(00123.m2ts)
22m 34.97s: info: processing source(00124.m2ts)
24m 11.72s: info: processing source(00125.m2ts)
25m 05.12s: info: processing source(00126.m2ts)
33m 54.61s: info: processing source(00127.m2ts)
35m 27.88s: info: processing source(00128.m2ts)
39m 57.59s: info: processing source(00130.m2ts)
60m 07.52s: info: processing source(00131.m2ts)
60m 30.76s: info: processing source(00132.m2ts)
71m 57.34s: info: processing source(00133.m2ts)
73m 17.63s: info: processing source(00134.m2ts)
74m 31.02s: info: processing source(00135.m2ts)
76m 03.90s: info: processing source(00136.m2ts)
78m 14.17s: info: processing source(00137.m2ts)
78m 34.41s: info: processing source(00138.m2ts)
82m 21.59s: info: processing source(00139.m2ts)
83m 36.15s: info: processing source(00140.m2ts)
84m 50.74s: info: processing source(00141.m2ts)
85m 07.28s: info: processing source(00142.m2ts)
90m 27.41s: error: process exception, filter(type128:id13), info = 503.00 13,
90m 28.44s: ------ mobile work failed(504.00 0 error: process exception, filter(type128:id13), info = 503.00 13,

) ------


DVDFab 8.1.0.7 (2011/08/09 19:52:00)

0m 00.81s: import key file E:\ 1
0m 01.13s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 1 filemover 1
0m 01.15s: Qt Translator file load success
0m 25.56s: detected blu-ray
0m 25.56s: drive E
0m 25.56s: blu-ray type 1
0m 25.56s: volume label XXX_STATE_OF_UNION
0m 25.61s: aacs 1 bd+ 0
0m 27.34s: got discinfo
0m 27.51s: got bdmv
0m 27.53s: Vendor: HL-DT-ST
0m 27.53s: Product: BD-RE BH10LS30
0m 27.53s: Revision: 1.00
0m 27.53s: Vendor specific:
0m 27.53s: AACS version: 1
0m 27.53s: Number of concurrent AGIDs: 1
0m 27.53s: Supports bus encryption: NO
0m 27.53s: Supports binding nonce generation: YES
0m 27.53s: Supports Hybrid discs: YES
0m 27.53s: got agid 0
0m 27.54s: sent host cert chal
0m 27.54s: got drive cert chal
0m 27.54s: BEC 0
0m 27.54s: DRIVE_VENDOR 0x0074
0m 27.58s: got drive key
0m 27.93s: got host key signature
0m 27.93s: verified drive signature
0m 27.95s: verified host signature
0m 27.98s: sent host signature and key point
0m 27.98s: got bus key
0m 27.98s: got agid 0
0m 28.00s: sent host cert chal
0m 28.00s: got drive cert chal
0m 28.00s: BEC 0
0m 28.00s: DRIVE_VENDOR 0x0074
0m 28.03s: got drive key
0m 28.03s: got host key signature
0m 28.04s: verified drive signature
0m 28.04s: verified host signature
0m 28.08s: sent host signature and key point
0m 28.08s: got bus key
0m 28.08s: got volume id
0m 28.08s: got volume id mac
0m 28.08s: volume id is correct
0m 28.08s: got vid
0m 28.15s: blu-ray 7FAF104A690D6DA38AA612AE7E03BF9955470DBC
0m 28.54s: cert BEE=0x00 same
0m 28.87s: D 3D9EA971
0m 28.87s: got vuk
0m 28.87s: got unit key 4
0m 49.93s: got extended bdinfo
0m 49.93s: opened blu-ray
1m 19.88s:


------ begin mobile work(1/1) ------


1m 19.88s: info: create config(5)
1m 19.88s: info: convert profile(mkv.h264.ac3)
1m 19.88s: info: bluray playlist(1),angle(0),chapter(1->16),3D(0)
1m 19.88s: info: streams((4113.2)(4352.2)(4608.16))
1m 19.88s: info: set output video frame_rate(24000/1001)
1m 19.88s: info: subpicture preset(2), mode(2)
1m 19.88s: info: enable multi-thread software decoder
1m 20.91s: info: h264_encode: encode param profile(2) level(51) bitrate(5524)
1m 22.94s: subpicture(4608) mode(2)
1m 24.97s: info: processing source(00011.m2ts)
68m 07.92s: error: process exception, filter(type128:id13), info = 503.00 13,
68m 08.95s: ------ mobile work failed(504.00 0 error: process exception, filter(type128:id13), info = 503.00 13,

) ------



77m 42.57s: detected blu-ray
77m 42.57s: drive E
77m 42.57s: blu-ray type 1
77m 42.57s: volume label NINJA
77m 42.58s: aacs 1 bd+ 0


DVDFab 8.1.0.7 (2011/08/10 06:48:18)

0m 00.60s: import key file E:\ 1
0m 00.89s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 1 filemover 1
0m 00.89s: Qt Translator file load success
77m 49.60s: got discinfo
77m 49.62s: got bdmv
77m 49.62s: Vendor: HL-DT-ST
77m 49.64s: Product: BD-RE BH10LS30
77m 49.64s: Revision: 1.00
77m 49.64s: Vendor specific:
77m 49.64s: AACS version: 1
77m 49.64s: Number of concurrent AGIDs: 1
77m 49.64s: Supports bus encryption: NO
77m 49.64s: Supports binding nonce generation: YES
77m 49.64s: Supports Hybrid discs: YES
77m 49.64s: got agid 0
77m 49.65s: sent host cert chal
77m 49.65s: got drive cert chal
77m 49.65s: BEC 0
77m 49.65s: DRIVE_VENDOR 0x0074
77m 49.68s: got drive key
77m 49.68s: got host key signature
77m 49.68s: verified drive signature
77m 49.68s: verified host signature
77m 49.73s: sent host signature and key point
77m 49.73s: got bus key
77m 49.74s: got agid 0
77m 49.76s: sent host cert chal
77m 49.76s: got drive cert chal
77m 49.76s: BEC 0
77m 49.76s: DRIVE_VENDOR 0x0074
77m 49.79s: got drive key
77m 49.79s: got host key signature
77m 49.79s: verified drive signature
77m 49.79s: verified host signature
77m 49.82s: sent host signature and key point
77m 49.82s: got bus key
77m 49.84s: got volume id
77m 49.84s: got volume id mac
77m 49.84s: volume id is correct
77m 49.84s: got vid
77m 50.06s: blu-ray 707B6AA84F5A205530D73DB3A8D8487EE0DFAB36
77m 50.10s: cert BEE=0x00
77m 50.46s: D 3862AD4D
77m 50.46s: got vuk
77m 50.51s: got unit key 1
77m 53.35s: got extended bdinfo
77m 53.35s: opened blu-ray
91m 17.41s:


------ begin mobile work(1/1) ------


91m 17.41s: info: create config(5)
91m 17.41s: info: convert profile(mkv.h264.ac3)
91m 17.41s: info: bluray playlist(38),angle(0),chapter(1->13),3D(0)
91m 17.41s: info: streams((4113.2)(4352.2)(4608.16))
91m 17.42s: info: set output video frame_rate(24000/1001)
91m 17.42s: info: subpicture preset(2), mode(2)
91m 17.42s: info: enable multi-thread software decoder
91m 18.44s: info: h264_encode: encode param profile(2) level(51) bitrate(5524)
91m 20.47s: subpicture(4608) mode(2)
91m 22.49s: info: processing source(00039.m2ts)
92m 47.83s: error: process exception, filter(type128:id13), info = 503.00 13,
92m 51.77s: ------ mobile work failed(504.00 0 error: process exception, filter(type128:id13), info = 503.00 13,

) ------
94m 52.71s:


------ begin mobile work(1/1) ------


94m 52.71s: info: create config(5)
94m 52.71s: info: convert profile(mkv.h264.audiocopy)
94m 52.71s: info: bluray playlist(38),angle(0),chapter(1->13),3D(0)
94m 52.71s: info: streams((4113.2)(4352.1)(4608.16))
94m 52.72s: info: set output video frame_rate(24000/1001)
94m 52.72s: info: subpicture preset(2), mode(2)
94m 52.72s: info: enable multi-thread software decoder
94m 53.74s: info: h264_encode: encode param profile(2) level(51) bitrate(5524)
94m 55.76s: subpicture(4608) mode(2)
94m 57.79s: info: processing source(00039.m2ts)
96m 21.17s: error: process exception, filter(type128:id13), info = 503.00 13,
96m 22.81s: ------ mobile work failed(504.00 0 error: process exception, filter(type128:id13), info = 503.00 13,

) ------
108m 52.21s: Blu-ray Copy: Main Movie
108m 52.21s: Source: E:\BDMV\
108m 52.21s: Playlist: 38
108m 52.21s: Chapters: 1 -> 13
108m 52.21s: TotalSize: 19764 MB
108m 52.21s: SourceSize: 19764 MB
108m 52.21s: RemoveHDAudio: 0
108m 52.21s: CompressToAC3: 0
108m 52.21s: OutputDisc: BDMV
108m 52.21s: OutputTarget: BD50
108m 52.21s: OutputVideo: 1080p/i
108m 52.23s: info: enable bd copy(mode=0)
108m 52.23s: info: blu-ray copy begin (unit[elem[atomic[00039.m2ts]]])
108m 52.23s: info: processing source(00039.m2ts)

[CBR929]

Hi rob74
Logs show you are not using the latest version, please install it and post those logs if still having problems.
CBR929

[slider162]

I'm getting the same thing with the Adjustment Bureau.

[CBR929]

Hi slider162
Open Fab click the Click the Green √ at top right corner of the DVDFab screen, and open Common Settings > General >A/V Codec, put a check in Disable all GPU codes and make sure they are set to Software, restart Fab and try again.
CBR929

[slider162]

Hi slider162
Open Fab click the Click the Green √ at top right corner of the DVDFab screen, and open Common Settings > General >A/V Codec, put a check in Disable all GPU codes and make sure they are set to Software, restart Fab and try again.
CBR929

Thanks for the quick reply.

Software = Good
Nvidia GTX 580 = Good
Intel Z68 Chipset = Bad

I'm using an Asus Gene-Z motherboard with an I7-2600K.

I updated my Virtu drivers and it appears to have resolved my issue.

[rob74]

used latest version, still same error

tried mp4 last night-finished but file won't play
tried mkv this morning-same error

here is the log:

DVDFab 8.1.1.2 (2011/08/16 06:26:33)

0m 01.57s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 1 filemover 1
0m 01.59s: Qt Translator file load success
0m 09.39s: detected blu-ray
0m 09.39s: drive E
0m 09.39s: blu-ray type 1
0m 09.39s: volume label 21434240_FULL_METAL_JACKET
0m 09.43s: aacs 1 bd+ 0
0m 09.70s: got discinfo
0m 09.73s: got bdmv
0m 09.73s: Vendor: HL-DT-ST
0m 09.73s: Product: BD-RE BH10LS30
0m 09.73s: Revision: 1.00
0m 09.73s: Vendor specific:
0m 09.73s: AACS version: 1
0m 09.73s: Number of concurrent AGIDs: 1
0m 09.73s: Supports bus encryption: NO
0m 09.73s: Supports binding nonce generation: YES
0m 09.73s: Supports Hybrid discs: YES
0m 09.73s: got agid 0
0m 09.75s: sent host cert chal
0m 09.75s: got drive cert chal
0m 09.75s: BEC 0
0m 09.75s: DRIVE_VENDOR 0x0074
0m 09.78s: got drive key
0m 10.10s: got host key signature
0m 10.10s: verified drive signature
0m 10.10s: verified host signature
0m 10.14s: sent host signature and key point
0m 10.14s: got bus key
0m 10.15s: got agid 0
0m 10.17s: sent host cert chal
0m 10.17s: got drive cert chal
0m 10.17s: BEC 0
0m 10.17s: DRIVE_VENDOR 0x0074
0m 10.20s: got drive key
0m 10.20s: got host key signature
0m 10.20s: verified drive signature
0m 10.20s: verified host signature
0m 10.23s: sent host signature and key point
0m 10.23s: got bus key
0m 10.24s: got volume id
0m 10.24s: got volume id mac
0m 10.24s: volume id is correct
0m 10.24s: got vid
0m 10.34s: blu-ray 65EFB917C4CE8CC2ECDA47FF35BBE1F6D0854F4A
0m 10.98s: cert BEE=0x00 same
0m 11.41s: D 84F9868B
0m 11.41s: got vuk
0m 11.41s: got unit key 1
0m 20.59s: got extended bdinfo
0m 20.59s: opened blu-ray
1m 19.46s:


------ begin mobile work(1/1) ------


1m 19.46s: info: create config(5)
1m 19.46s: info: convert profile(mkv.h264.ac3)
1m 19.46s: info: bluray playlist(0),angle(0),chapter(1->40),3D(0)
1m 19.46s: info: streams((4113.2)(4353.2)(4608.16)(4609.16))
1m 19.46s: info: set output video frame_rate(24000/1001)
1m 19.46s: info: subpicture preset(2), mode(2)
1m 19.46s: info: subpicture preset(2), mode(2)
1m 19.46s: info: create stream(1-0), unit_size(327680), unit_count(100), memory_size(31.25)MB
1m 19.46s: info: enable multi-thread software decoder
1m 19.48s: info: create stream(1-0), unit_size(3110400), unit_count(45), memory_size(133.484)MB
1m 20.49s: info: create stream(1-0), unit_size(3110400), unit_count(45), memory_size(133.484)MB
1m 20.49s: info: h264_encode: encode param profile(2) level(51) bitrate(7458)
1m 22.52s: info: create stream(1-0), unit_size(77765), unit_count(100), memory_size(10)MB
1m 22.52s: info: create stream(2-1), unit_size(10485760), unit_count(1), memory_size(10)MB
1m 22.52s: info: create stream(2-1), unit_size(192000), unit_count(100), memory_size(18.3125)MB
1m 22.52s: subpicture(4608) mode(2)
1m 22.52s: info: create stream(5-2), unit_size(8388608), unit_count(1), memory_size(8)MB
1m 24.55s: info: processing source(00000.m2ts)
96m 03.28s: error: process exception, filter(type128:id13), info = 503.00 13,
96m 04.29s: ------ mobile work failed(504.00 0 error: process exception, filter(type128:id13), info = 503.00 13,

) ------

[rob74]

moderator...little help!

i did what the previous moderator told me to do but still the same error messages...any suggestions?

[mem]

More then 1 sub selected???

[90312]

More then 1 sub selected???

You can do that with an MKV.

rob74 try setting the bit rate @ 1500 once and see if that helps. The bit rate looks really high in your logs. I don't fool with BR but can't believe it needs to be that high.