BD Ripper (3D Plus) error= 504.00 error: process exception

[rob74]

i keep getting this error at the end of a blu ray rip!

does anyone know what this is? i am using the mkv setting.

the entire error message on a line item:

error = 504.00 error: process exception, filter (type 128:id13) info = 503.00 1

thx in advance for your help!

[Anny]

i keep getting this error at the end of a blu ray rip!

does anyone know what this is? i am using the mkv setting.

the entire error message on a line item:

error = 504.00 error: process exception, filter (type 128:id13) info = 503.00 1

thx in advance for your help!

Hi rob74,

1) Please upgrade to the latest version of DVDFab 8.1.1.2 at http://www.dvdfab.com/download.htm to convert again if you have not tried.

2) If you still get the same error message, post your whole internal log file.

The default location is:

For Win7 C:\Users\User Name\My Documents\DVDFab\Log
or Vista C:\Users\User Name\Documents\DVDFab\Log
or for XP C:\Documents and Settings\User Name\My Documents\DVDFab\Log

Thanks in advance.

Anny

[rob74]

does not work-here is post

have tried many different movies, many different mkv settings-all errors

16m 39.85s: info: create config(5)
16m 39.85s: info: convert profile(mkv.h264.ac3)
16m 39.85s: info: bluray playlist(1),angle(0),chapter(1->21),3D(0)
16m 39.85s: info: streams((4113.2)(4352.2)(4608.16))
16m 39.87s: info: set output video frame_rate(24000/1001)
16m 39.87s: info: subpicture preset(2), mode(2)
16m 39.87s: info: enable multi-thread software decoder
16m 40.90s: info: h264_encode: encode param profile(2) level(51) bitrate(5649)
16m 42.93s: subpicture(4608) mode(2)
16m 44.95s: info: processing source(00120.m2ts)
16m 47.57s: info: processing source(00121.m2ts)
19m 44.98s: info: processing source(00122.m2ts)
22m 15.66s: info: processing source(00123.m2ts)
22m 34.97s: info: processing source(00124.m2ts)
24m 11.72s: info: processing source(00125.m2ts)
25m 05.12s: info: processing source(00126.m2ts)
33m 54.61s: info: processing source(00127.m2ts)
35m 27.88s: info: processing source(00128.m2ts)
39m 57.59s: info: processing source(00130.m2ts)
60m 07.52s: info: processing source(00131.m2ts)
60m 30.76s: info: processing source(00132.m2ts)
71m 57.34s: info: processing source(00133.m2ts)
73m 17.63s: info: processing source(00134.m2ts)
74m 31.02s: info: processing source(00135.m2ts)
76m 03.90s: info: processing source(00136.m2ts)
78m 14.17s: info: processing source(00137.m2ts)
78m 34.41s: info: processing source(00138.m2ts)
82m 21.59s: info: processing source(00139.m2ts)
83m 36.15s: info: processing source(00140.m2ts)
84m 50.74s: info: processing source(00141.m2ts)
85m 07.28s: info: processing source(00142.m2ts)
90m 27.41s: error: process exception, filter(type128:id13), info = 503.00 13,
90m 28.44s: ------ mobile work failed(504.00 0 error: process exception, filter(type128:id13), info = 503.00 13,

) ------


DVDFab 8.1.0.7 (2011/08/09 19:52:00)

0m 00.81s: import key file E:\ 1
0m 01.13s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 1 filemover 1
0m 01.15s: Qt Translator file load success
0m 25.56s: detected blu-ray
0m 25.56s: drive E
0m 25.56s: blu-ray type 1
0m 25.56s: volume label XXX_STATE_OF_UNION
0m 25.61s: aacs 1 bd+ 0
0m 27.34s: got discinfo
0m 27.51s: got bdmv
0m 27.53s: Vendor: HL-DT-ST
0m 27.53s: Product: BD-RE BH10LS30
0m 27.53s: Revision: 1.00
0m 27.53s: Vendor specific:
0m 27.53s: AACS version: 1
0m 27.53s: Number of concurrent AGIDs: 1
0m 27.53s: Supports bus encryption: NO
0m 27.53s: Supports binding nonce generation: YES
0m 27.53s: Supports Hybrid discs: YES
0m 27.53s: got agid 0
0m 27.54s: sent host cert chal
0m 27.54s: got drive cert chal
0m 27.54s: BEC 0
0m 27.54s: DRIVE_VENDOR 0x0074
0m 27.58s: got drive key
0m 27.93s: got host key signature
0m 27.93s: verified drive signature
0m 27.95s: verified host signature
0m 27.98s: sent host signature and key point
0m 27.98s: got bus key
0m 27.98s: got agid 0
0m 28.00s: sent host cert chal
0m 28.00s: got drive cert chal
0m 28.00s: BEC 0
0m 28.00s: DRIVE_VENDOR 0x0074
0m 28.03s: got drive key
0m 28.03s: got host key signature
0m 28.04s: verified drive signature
0m 28.04s: verified host signature
0m 28.08s: sent host signature and key point
0m 28.08s: got bus key
0m 28.08s: got volume id
0m 28.08s: got volume id mac
0m 28.08s: volume id is correct
0m 28.08s: got vid
0m 28.15s: blu-ray 7FAF104A690D6DA38AA612AE7E03BF9955470DBC
0m 28.54s: cert BEE=0x00 same
0m 28.87s: D 3D9EA971
0m 28.87s: got vuk
0m 28.87s: got unit key 4
0m 49.93s: got extended bdinfo
0m 49.93s: opened blu-ray
1m 19.88s:


------ begin mobile work(1/1) ------


1m 19.88s: info: create config(5)
1m 19.88s: info: convert profile(mkv.h264.ac3)
1m 19.88s: info: bluray playlist(1),angle(0),chapter(1->16),3D(0)
1m 19.88s: info: streams((4113.2)(4352.2)(4608.16))
1m 19.88s: info: set output video frame_rate(24000/1001)
1m 19.88s: info: subpicture preset(2), mode(2)
1m 19.88s: info: enable multi-thread software decoder
1m 20.91s: info: h264_encode: encode param profile(2) level(51) bitrate(5524)
1m 22.94s: subpicture(4608) mode(2)
1m 24.97s: info: processing source(00011.m2ts)
68m 07.92s: error: process exception, filter(type128:id13), info = 503.00 13,
68m 08.95s: ------ mobile work failed(504.00 0 error: process exception, filter(type128:id13), info = 503.00 13,

) ------



77m 42.57s: detected blu-ray
77m 42.57s: drive E
77m 42.57s: blu-ray type 1
77m 42.57s: volume label NINJA
77m 42.58s: aacs 1 bd+ 0


DVDFab 8.1.0.7 (2011/08/10 06:48:18)

0m 00.60s: import key file E:\ 1
0m 00.89s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 1 filemover 1
0m 00.89s: Qt Translator file load success
77m 49.60s: got discinfo
77m 49.62s: got bdmv
77m 49.62s: Vendor: HL-DT-ST
77m 49.64s: Product: BD-RE BH10LS30
77m 49.64s: Revision: 1.00
77m 49.64s: Vendor specific:
77m 49.64s: AACS version: 1
77m 49.64s: Number of concurrent AGIDs: 1
77m 49.64s: Supports bus encryption: NO
77m 49.64s: Supports binding nonce generation: YES
77m 49.64s: Supports Hybrid discs: YES
77m 49.64s: got agid 0
77m 49.65s: sent host cert chal
77m 49.65s: got drive cert chal
77m 49.65s: BEC 0
77m 49.65s: DRIVE_VENDOR 0x0074
77m 49.68s: got drive key
77m 49.68s: got host key signature
77m 49.68s: verified drive signature
77m 49.68s: verified host signature
77m 49.73s: sent host signature and key point
77m 49.73s: got bus key
77m 49.74s: got agid 0
77m 49.76s: sent host cert chal
77m 49.76s: got drive cert chal
77m 49.76s: BEC 0
77m 49.76s: DRIVE_VENDOR 0x0074
77m 49.79s: got drive key
77m 49.79s: got host key signature
77m 49.79s: verified drive signature
77m 49.79s: verified host signature
77m 49.82s: sent host signature and key point
77m 49.82s: got bus key
77m 49.84s: got volume id
77m 49.84s: got volume id mac
77m 49.84s: volume id is correct
77m 49.84s: got vid
77m 50.06s: blu-ray 707B6AA84F5A205530D73DB3A8D8487EE0DFAB36
77m 50.10s: cert BEE=0x00
77m 50.46s: D 3862AD4D
77m 50.46s: got vuk
77m 50.51s: got unit key 1
77m 53.35s: got extended bdinfo
77m 53.35s: opened blu-ray
91m 17.41s:


------ begin mobile work(1/1) ------


91m 17.41s: info: create config(5)
91m 17.41s: info: convert profile(mkv.h264.ac3)
91m 17.41s: info: bluray playlist(38),angle(0),chapter(1->13),3D(0)
91m 17.41s: info: streams((4113.2)(4352.2)(4608.16))
91m 17.42s: info: set output video frame_rate(24000/1001)
91m 17.42s: info: subpicture preset(2), mode(2)
91m 17.42s: info: enable multi-thread software decoder
91m 18.44s: info: h264_encode: encode param profile(2) level(51) bitrate(5524)
91m 20.47s: subpicture(4608) mode(2)
91m 22.49s: info: processing source(00039.m2ts)
92m 47.83s: error: process exception, filter(type128:id13), info = 503.00 13,
92m 51.77s: ------ mobile work failed(504.00 0 error: process exception, filter(type128:id13), info = 503.00 13,

) ------
94m 52.71s:


------ begin mobile work(1/1) ------


94m 52.71s: info: create config(5)
94m 52.71s: info: convert profile(mkv.h264.audiocopy)
94m 52.71s: info: bluray playlist(38),angle(0),chapter(1->13),3D(0)
94m 52.71s: info: streams((4113.2)(4352.1)(4608.16))
94m 52.72s: info: set output video frame_rate(24000/1001)
94m 52.72s: info: subpicture preset(2), mode(2)
94m 52.72s: info: enable multi-thread software decoder
94m 53.74s: info: h264_encode: encode param profile(2) level(51) bitrate(5524)
94m 55.76s: subpicture(4608) mode(2)
94m 57.79s: info: processing source(00039.m2ts)
96m 21.17s: error: process exception, filter(type128:id13), info = 503.00 13,
96m 22.81s: ------ mobile work failed(504.00 0 error: process exception, filter(type128:id13), info = 503.00 13,

) ------
108m 52.21s: Blu-ray Copy: Main Movie
108m 52.21s: Source: E:\BDMV\
108m 52.21s: Playlist: 38
108m 52.21s: Chapters: 1 -> 13
108m 52.21s: TotalSize: 19764 MB
108m 52.21s: SourceSize: 19764 MB
108m 52.21s: RemoveHDAudio: 0
108m 52.21s: CompressToAC3: 0
108m 52.21s: OutputDisc: BDMV
108m 52.21s: OutputTarget: BD50
108m 52.21s: OutputVideo: 1080p/i
108m 52.23s: info: enable bd copy(mode=0)
108m 52.23s: info: blu-ray copy begin (unit[elem[atomic[00039.m2ts]]])
108m 52.23s: info: processing source(00039.m2ts)

[CBR929]

Hi rob74
Logs show you are not using the latest version, please install it and post those logs if still having problems.
CBR929

[slider162]

I'm getting the same thing with the Adjustment Bureau.

[CBR929]

Hi slider162
Open Fab click the Click the Green √ at top right corner of the DVDFab screen, and open Common Settings > General >A/V Codec, put a check in Disable all GPU codes and make sure they are set to Software, restart Fab and try again.
CBR929

[slider162]

Hi slider162
Open Fab click the Click the Green √ at top right corner of the DVDFab screen, and open Common Settings > General >A/V Codec, put a check in Disable all GPU codes and make sure they are set to Software, restart Fab and try again.
CBR929

Thanks for the quick reply.

Software = Good
Nvidia GTX 580 = Good
Intel Z68 Chipset = Bad

I'm using an Asus Gene-Z motherboard with an I7-2600K.

I updated my Virtu drivers and it appears to have resolved my issue.

http://www.lucidlogix.com/driverdownloads-virtu.html

[rob74]

used latest version, still same error

tried mp4 last night-finished but file won't play
tried mkv this morning-same error

here is the log:

DVDFab 8.1.1.2 (2011/08/16 06:26:33)

0m 01.57s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 1 filemover 1
0m 01.59s: Qt Translator file load success
0m 09.39s: detected blu-ray
0m 09.39s: drive E
0m 09.39s: blu-ray type 1
0m 09.39s: volume label 21434240_FULL_METAL_JACKET
0m 09.43s: aacs 1 bd+ 0
0m 09.70s: got discinfo
0m 09.73s: got bdmv
0m 09.73s: Vendor: HL-DT-ST
0m 09.73s: Product: BD-RE BH10LS30
0m 09.73s: Revision: 1.00
0m 09.73s: Vendor specific:
0m 09.73s: AACS version: 1
0m 09.73s: Number of concurrent AGIDs: 1
0m 09.73s: Supports bus encryption: NO
0m 09.73s: Supports binding nonce generation: YES
0m 09.73s: Supports Hybrid discs: YES
0m 09.73s: got agid 0
0m 09.75s: sent host cert chal
0m 09.75s: got drive cert chal
0m 09.75s: BEC 0
0m 09.75s: DRIVE_VENDOR 0x0074
0m 09.78s: got drive key
0m 10.10s: got host key signature
0m 10.10s: verified drive signature
0m 10.10s: verified host signature
0m 10.14s: sent host signature and key point
0m 10.14s: got bus key
0m 10.15s: got agid 0
0m 10.17s: sent host cert chal
0m 10.17s: got drive cert chal
0m 10.17s: BEC 0
0m 10.17s: DRIVE_VENDOR 0x0074
0m 10.20s: got drive key
0m 10.20s: got host key signature
0m 10.20s: verified drive signature
0m 10.20s: verified host signature
0m 10.23s: sent host signature and key point
0m 10.23s: got bus key
0m 10.24s: got volume id
0m 10.24s: got volume id mac
0m 10.24s: volume id is correct
0m 10.24s: got vid
0m 10.34s: blu-ray 65EFB917C4CE8CC2ECDA47FF35BBE1F6D0854F4A
0m 10.98s: cert BEE=0x00 same
0m 11.41s: D 84F9868B
0m 11.41s: got vuk
0m 11.41s: got unit key 1
0m 20.59s: got extended bdinfo
0m 20.59s: opened blu-ray
1m 19.46s:


------ begin mobile work(1/1) ------


1m 19.46s: info: create config(5)
1m 19.46s: info: convert profile(mkv.h264.ac3)
1m 19.46s: info: bluray playlist(0),angle(0),chapter(1->40),3D(0)
1m 19.46s: info: streams((4113.2)(4353.2)(4608.16)(4609.16))
1m 19.46s: info: set output video frame_rate(24000/1001)
1m 19.46s: info: subpicture preset(2), mode(2)
1m 19.46s: info: subpicture preset(2), mode(2)
1m 19.46s: info: create stream(1-0), unit_size(327680), unit_count(100), memory_size(31.25)MB
1m 19.46s: info: enable multi-thread software decoder
1m 19.48s: info: create stream(1-0), unit_size(3110400), unit_count(45), memory_size(133.484)MB
1m 20.49s: info: create stream(1-0), unit_size(3110400), unit_count(45), memory_size(133.484)MB
1m 20.49s: info: h264_encode: encode param profile(2) level(51) bitrate(7458)
1m 22.52s: info: create stream(1-0), unit_size(77765), unit_count(100), memory_size(10)MB
1m 22.52s: info: create stream(2-1), unit_size(10485760), unit_count(1), memory_size(10)MB
1m 22.52s: info: create stream(2-1), unit_size(192000), unit_count(100), memory_size(18.3125)MB
1m 22.52s: subpicture(4608) mode(2)
1m 22.52s: info: create stream(5-2), unit_size(8388608), unit_count(1), memory_size(8)MB
1m 24.55s: info: processing source(00000.m2ts)
96m 03.28s: error: process exception, filter(type128:id13), info = 503.00 13,
96m 04.29s: ------ mobile work failed(504.00 0 error: process exception, filter(type128:id13), info = 503.00 13,

) ------

[rob74]

moderator...little help!

i did what the previous moderator told me to do but still the same error messages...any suggestions?

[mem]

More then 1 sub selected???

[90312]

More then 1 sub selected???

You can do that with an MKV.

rob74 try setting the bit rate @ 1500 once and see if that helps. The bit rate looks really high in your logs. I don't fool with BR but can't believe it needs to be that high.