DVD Ripper No sound coming from video fle

[okizen]

Hi,
I have no sound when playing an mp4 video file on my computer but the video file plays correctly from my tv-top unit. How do I fix this?

[90312]

Post your internal log so we can take a look please.

[okizen]

Hi 90312
Here is the internal log.

DVDFab 8.2.1.8 (2012/11/21 00:51:55)

0m 00.53s: GPUAccelerate: 7
0m 00.53s: CUDA cap: 0
0m 00.53s: Support coreavc decode: 0
0m 00.53s: Graphics info: AMD Radeon HD 6770M : :
0m 00.53s: Qt Translator file load success
0m 00.56s: Load config successful.
0m 00.60s: Init profile data driver sucessful.
0m 02.10s: Init GPU settings sucessful.
0m 02.10s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2dvd 1 file2bluray 1

file2mobile 1 filemover 1
0m 02.10s: dvd2dvd:dvd2mobile:blu-ray2blu-ray:blu-ray2mobile:blu-ray23d:blu-

ray2dvd:file2mobile:file2dvd:file2bluray:
0m 02.27s: Config ExBar successful.
0m 02.27s: dvd2dvd have 8 elements.
0m 02.38s: dvd2mobile have 31 elements.
0m 02.96s: blu-ray2blu-ray have 4 elements.
0m 02.99s: blu-ray2mobile have 20 elements.
0m 03.36s: blu-ray23d have 7 elements.
0m 03.47s: blu-ray2dvd have 1 elements.
0m 03.49s: file2mobile have 30 elements.
0m 04.10s: file2dvd have 1 elements.
0m 04.11s: file2bluray have 1 elements.
0m 04.39s: Config work ui controls successful.
0m 06.00s: Init burn engine successful.
0m 06.22s: StartNotify successful.
0m 15.87s: opening folder G:/SOUTH PARK DVDS/COC_2/VIDEO_TS/
0m 15.90s: pathplayer enabled
0m 15.90s: button: vts_4 menu_1 pgc_11 cell_1 sector_2562 count_9
0m 15.91s: button: vts_4 menu_1 pgc_13 cell_1 sector_14489 count_9
0m 15.91s: button: vts_4 menu_1 pgc_14 cell_1 sector_22026 count_9
0m 15.91s: button: vts_4 menu_1 pgc_12 cell_1 sector_6957 count_9
0m 15.95s: button: vts_4 menu_1 pgc_4 cell_1 sector_32832 count_6
0m 19.39s: WorkAttr::Init Start
0m 19.42s: WorkAttr::Init OK: mp4.default
0m 21.02s: WorkAttr::Init Start
0m 21.05s: WorkAttr::Init OK: mp4.default
0m 51.32s: WorkAttr::Init Start
0m 51.40s: WorkAttr::Init OK: generic.mp4.h264.mp3
20m 15.62s: Zhuo.Jia >> CallConfigDialog
23m 49.31s: WorkAttr::Init Start
23m 49.34s: WorkAttr::Init OK: mp4.default
24m 28.54s:


------ begin mobile work(1/1) ------


24m 28.54s: info: create config(0)
24m 28.54s: info: convert profile(mp4.default)
24m 28.54s: info: dvd playlist(2),angle(2),chapter(1->6),3D(0)
24m 28.54s: info: streams((480.2)(128.2)(33.16))
24m 28.55s: info: set output video frame_rate(25/1)
24m 28.55s: info: subpicture preset(2), mode(10)
24m 29.57s: info: h264_encode: encode param profile(1) level(30) bitrate(1243)
24m 33.65s: subpicture(33) mode(10)
27m 15.24s: audio_encode finish job
27m 32.88s:


------ finish mobile work ------

[CBR929]

Hi okizen
What type of player are you using on your computer, also is this the first time this has happened?
CBR929

[okizen]

Hi cbr929,

This has happened to all my dvdrips. I'm using Windows Media Player on Windows 7 64-bit.

[CBR929]

Hi okizen
Try a different player like DVD Fab's VLC or Media Player Classic to see if you have the same result.

Also has this issue just recently happened?
CBR929

[90312]

Okizen, update to 8.2.2.1 you are a couple versions behind and I can't try to reproduce your issue using the latest version. And if it's still doing the same thing post a log from the new version please.