BD Ripper (3D Plus) Vanishing subtitles..???

[CRAZYMIXER10]

Hi both of You
Please excuse my mistakes, I'm french and can't have any answer on the french forum, so I try here...

No way for me to get the subtitles during reading..

When I rip a BR (SMAUG, RYAN INITIATIVE/SHADOW RECRUIT,..and many others..) to MKV (défautl), ans select "forced" and/or " normal" subtitles, i can see that the files are present on the file, but when I read it (by USB on my OPPO player), they figure on the display, but when I try to read them (by selecting them), nothing.. (forced ou normal...)

Same problem with mode Copy BR to BR.....

Any idea ?
Thank for your help.
Olivier "CRAZYMIXER10"

[Ning]

Hi, please post your internal_dvdfab.log here, thanks.

[CRAZYMIXER10]

I, Ning

BR "Unexpected journey"
Chap 18 (with forced english subtitles : they're on the screen)

Asked : french subtitles ; none when I read

log :


DVDFab 9.1.6.8 (2014/09/15 10:56:27)

0m 00.02s: Init Public log : enabled.
0m 00.02s: Init Private log : finish.
0m 00.02s: App info: 2014-9-13
0m 00.03s: App info: 9.1.6.8 9168 Official
0m 00.03s: Init CrashReportSettings : disabled.
0m 00.04s: Init DVDInfo_Log : enabled.
0m 00.04s: Init Qt_Log : disabled.
11m 08.52s: blu-ray C2BDF07443559EBC97FA202103049E4031BB426F
0m 00.12s: Profile Manager :: Begin Load Profile
0m 00.12s: Qt Translator file load success
0m 00.13s: App info: client type 2.
0m 00.15s: Fabplay load: preload successful.
0m 00.22s: Fabplay load: Load successful.
0m 00.23s: Init process: Transfer settings successful.
0m 00.23s: info: fabcheck logpath= C:/Users/obertrand/Documents/DVDFab9/Log/
0m 00.28s: info: fab_check_gpu is running ...
11m 09.19s: cert BEE=0x00 same
0m 00.85s: Profile Manager :: End Load Profile
0m 01.02s: info: fab_check_gpu run successful
0m 01.02s: info: recommand= 0, Shrink support= 0, enable= 0, cuda_cap= 0 , cpu_count= 4
0m 01.03s: GPU check: GPUAccelerate-5
0m 01.03s: GPU check: GPUAccelerate setting-0, 0
0m 01.04s: GPU check: CUDA cap-0
0m 01.04s: GPU check: Support coreavc decode-0
0m 01.04s: GPU check: Lighting shrink status-0, 0
0m 01.05s: GPU check: Graphics info 1: Intel(R) HD Graphics Family : 8.15.10.2353 :
0m 01.06s: Init process: Load config successful.
0m 01.06s: Init process: Windows os type is 64bit System Windows 7.
0m 01.06s: Init process: command line in is "E:\"
0m 01.07s: Init process: there is another app running and exit.
11m 14.21s: D DDDB2BF6
11m 14.26s: main playlist 00100.mpls
11m 14.27s: selected region B
11m 14.27s: bd set region B
11m 14.28s: got vuk
11m 14.76s: got unit key 2
11m 20.21s: got bdmv
11m 24.64s: got extended bdinfo
11m 24.64s: opened blu-ray
11m 25.21s: Source manager: open successful.
11m 25.37s: Work manager: create Converter work 3 with source 2 and uiinfo 1( title 100 ).
11m 31.76s: ========WorkAttr::SetSource=======
11m 31.76s: Source Video Size Original : 1920 x 1080
11m 31.76s: Source Video Size Display : 1920 x 1080
11m 31.77s: Source Video FPS : 24000 / 1001
11m 31.77s: Source Video Bitrate : 1200
11m 31.78s: Source Audio Bitrate : 0
11m 31.78s: Source Audio Channels : 8
11m 31.78s: Source Audio Volume : 100
11m 31.79s: Work Profile : MKV.Default
15m 27.95s: Export Blu-ray source information report : enabled
17m 10.43s: UILog:OnMsgToolbar_Start
17m 10.45s: UILog:Msg Start : ready start
17m 10.47s: UILog:Msg Start : start test run work
17m 10.48s: UILog:right button to null, work falg = -1
17m 10.49s: UILog:Msg Start : run work
17m 10.50s: UILog:Run current Work.
17m 10.50s: UILog:Begin work Converter.
17m 10.51s: UILog:Begin work copy or converter.
17m 10.51s: Start check Blu-ray Ripper (3D Plus) register status.
17m 10.52s: End check Blu-ray Ripper (3D Plus) register status: Enable
17m 10.52s: UILog:start running at thread.
17m 10.53s: UILog:return flag at start running at thread ok.
17m 10.55s: OPList at BD Converter : (4113.1),(4352.1),(4353.1),(4354.1),(4615.32)
17m 10.55s: Blu-ray Converter (3D Plus) check watermark flag: 0
17m 34.31s: ------------------ convert work begin(1/1) ------------------
17m 34.31s: start fab process
17m 34.32s: info: create config(bluray2video)
17m 34.34s: info: crop value after clone: left = 0 right= 0 top=0 bottom=0 enable=0 mode=0
17m 34.34s: info: use profile(MKV.Default)
17m 34.35s: info: bluray playlist(100),angle(0),chapter(18->19),BDAV(no)
17m 34.36s: info: 3D working_mode(disable), 3D format(sbs_lef_right)
17m 34.38s: info: stream input@ Video(4113)[codec(h264) size(1920*1080) fps(24000/1001) interlace(0) duration(506)sec opcode(copy)]
17m 34.38s: info: stream output Video(4113)[codec(h264) size(1920*1080) fps(24000/1001) interlace(0) bitrate(0) duration(506)sec]
17m 34.39s: info: stream input@ Audio(4352)[codec(dca) channels(8) sample(48000) bitrate(0) bitdepth(24) opcode(copy)]
17m 34.40s: info: stream output Audio(4352)[codec(dca) channels(8) sample(48000) bitrate(0) bitdepth(24) opcode(copy)]
17m 34.40s: info: stream input@ Audio(4353)[codec(ac3) channels(6) sample(48000) bitrate(448000) bitdepth(0) opcode(copy)]
17m 34.40s: info: stream output Audio(4353)[codec(ac3) channels(6) sample(48000) bitrate(448000) bitdepth(0) opcode(copy)]
17m 34.41s: info: stream input@ Audio(4354)[codec(ac3) channels(6) sample(48000) bitrate(448000) bitdepth(0) opcode(copy)]
17m 34.41s: info: stream output Audio(4354)[codec(ac3) channels(6) sample(48000) bitrate(448000) bitdepth(0) opcode(copy)]
17m 34.42s: info: stream input@ SubPicture(4615)[codec(pgssub) language(French) opcode(remux)]
17m 34.42s: info: stream output SubPicture(4615)[codec(pgssub) language(French)]
17m 34.43s: info: stream input@ SubPicture(16781831)[codec(pgssub) language(French) opcode(remux)]
17m 34.43s: info: stream output SubPicture(16781831)[codec(pgssub) language(French)]
17m 34.43s: info: SubMode(Remux) -- Display Only forced Subtitle(true)
17m 34.44s: UILog:MsgWork:WorkStatus_Start
17m 34.45s: info: processing source(00000.m2ts)
20m 52.58s: ------------------ convert work finished ------------------
20m 53.84s: UILog:MsgWork:current work finish : 3
20m 53.99s: UILog:Run Work to end.


Thanks for your help

Olivier CRAZYMIXER10

[Nik_Simpson]

Sounds like a player problem

Have you tried playback on something other than your DVD player? DVD players vary in what type of DVD subtitles they can read and display. What format are you saving the subtitles in (.sub, .srt...)

[CRAZYMIXER10]

Hi Nik
subtitles registred as :

Subtitles PGS
and / or
Subtitles Vob/Sub

same problem (I've already try)

my reader is an OPPO 103
In fact when I look at the display, the tracks seem to be on the file (I can see
"None"
1/2
2/2

But when I select each of them : nothing appears..

And I don't have any other way to verify
And it doesn't présent any interest for me if can't read my rip on my OPPO reader...
Thanks for Your interest
Olivier "CRAZYMIXER10"

[Ella]

Hi: you do have a way to see what subs are on the conversion use the Fab previewer and see what subs it plays.

[CRAZYMIXER10]

Hi Ella
thanks for your proposition :
already done :
I cant read it (they don't appear on DVD Fab prév., but I can see (with the display) that they've been recorded.
Same as my rip :

French subtitles :
"Non"
"1/2"
"2/2"

But no way to read it (to make them appear, on the screen)..
Here they are.. but un readable..

Thanks again
Olivier

[90312]

I gave this a try with Smaug and have no problems. Select the subs I want in the first screen, see subs1 then select French and I assume that's French? See subs2.

[Nik_Simpson]

Are the subtitle files actually good?

The next question is whether the subtitle files actually contain data. I would try loading then in SubTitle Edit (see http://www.nikse.dk/subtitleedit/). SubTitle Edit should be able to read the file and see what if any subtitles are actually in it. If the subtitles are there, then it's probably a problem with the player and how it handles subtitles. If the subtitle files are empty then there are two possibilities:

1. DVDfab had a problem extracting the subtitles
2. The the wrong subtitle track was selected, or the subtitles were not marked as "forced" but forced was selected during the rip.

[Ning]

Hi both of You
Please excuse my mistakes, I'm french and can't have any answer on the french forum, so I try here...

No way for me to get the subtitles during reading..

When I rip a BR (SMAUG, RYAN INITIATIVE/SHADOW RECRUIT,..and many others..) to MKV (défautl), ans select "forced" and/or " normal" subtitles, i can see that the files are present on the file, but when I read it (by USB on my OPPO player), they figure on the display, but when I try to read them (by selecting them), nothing.. (forced ou normal...)

Same problem with mode Copy BR to BR.....

Any idea ?
Thank for your help.
Olivier "CRAZYMIXER10"

Hi,
In order to help you better and check where the problem is asap, would you please use DVD Copy > Main Movie mode to copy your movie onto hard drive and save as .iso file, then upload copied file using the FTP program to our FTP site? You just need to copy chapter 18->19 of the movie, then please check if it can reproduce your problem, if yes, please send us the copied small file.
I will send you a PM, please check the PM for more info.
Thanks in advance.

[CRAZYMIXER10]

Hi Ning
many thanks.. for you and the others for trying to help me

In fact, I've found that the problem is a player problem.;( OPPO 103)

I've tried to rip "SMAUG" in m2ts (instead of MKV) and there is no problem.. >I can read it easily...with sub titles

It's seems that a new firmware of OPPO company can resorb this problem..

But now I've got an other question .. :
When I rip, best quality (for image) ??? :
MKV
or
m2ts ??

Rip 1/1 (no compression), Movie only
Thanks again.
CRAZYMIXER10