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  • DVD Ripper A new DVD Jane fails on initialization...

    Hardly loads and DVDFab fails. I attached the log. Note looks like the same problem as the Wagon Train Season 3 DVD, as well. Both discs are clean, no scratches.
    Attached Files

  • #2
    We are checking it now. We will keep you updated.
    DVDFab log default location:
    For Windows: C:\Users\User Name\Documents\DVDFab11\Log
    For Mac: Finder>Documents>DVDFab11>Log

    DVDFab Player 5:
    For Windows: C:\Users\User Name\Documents\DVDFab Player 5\Log
    For Mac: Finder>Documents>DVDFab Player 5>Log

    Guide for adding attachments in a post
    --Please use attachment button to attach your most recent log files.

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    • #3
      Jane still fails after new software update install, log attached.
      Attached Files

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      • #4
        Originally posted by tswifte View Post
        Jane still fails after new software update install, log attached.
        Please give this version a try and feedback: http://download.dvdfab.cn/DVDFab_x64...icial_0926.exe
        DVDFab log default location:
        For Windows: C:\Users\User Name\Documents\DVDFab11\Log
        For Mac: Finder>Documents>DVDFab11>Log

        DVDFab Player 5:
        For Windows: C:\Users\User Name\Documents\DVDFab Player 5\Log
        For Mac: Finder>Documents>DVDFab Player 5>Log

        Guide for adding attachments in a post
        --Please use attachment button to attach your most recent log files.

        Comment


        • #5
          Looks like the same problem, initializes and then locks up, when the disc is inserted.

          Comment


          • #6
            Log is attached.
            Attached Files

            Comment


            • #7
              try the latest version - https://forum.dvdfab.cn/forum/dvdfab...tember-27-2018
              Fix: A crash problem when opening DVD discs in certain cases

              Comment


              • #8
                I already tried 10.2.1.6, that log is attached above.

                Comment


                • #9
                  Originally posted by tswifte View Post
                  I already tried 10.2.1.6, that log is attached above.
                  Is the DVD movie JANE a copy? It doesn't seem to have any copy protection.
                  --If the disc is an original disc, please supply the URL where we can get the same movie disc.
                  --Also, please open the disc in Windows Explorer, copy all the IFO files under ...\VIDEO_TS\, zip and send it to us. Thanks.

                  Please go to Common Settings>DVD>Pathplayer, disable Pathplayer to load the DVD movie JANE again and see if it will make a difference.

                  (PathPlayer should be left in the default "Always Enable" mode unless there is some problem copying a certain DVD movie.)
                  DVDFab log default location:
                  For Windows: C:\Users\User Name\Documents\DVDFab11\Log
                  For Mac: Finder>Documents>DVDFab11>Log

                  DVDFab Player 5:
                  For Windows: C:\Users\User Name\Documents\DVDFab Player 5\Log
                  For Mac: Finder>Documents>DVDFab Player 5>Log

                  Guide for adding attachments in a post
                  --Please use attachment button to attach your most recent log files.

                  Comment


                  • #10
                    I have tried all the pathplayer options and the exact same thing happens, it fails and locks up.

                    Here is the movie URL: https://www.imdb.com/title/tt7207238/

                    I have attached the Jane IFO Files
                    Attached Files

                    Comment


                    • #11
                      Originally posted by tswifte View Post
                      I have tried all the pathplayer options and the exact same thing happens, it fails and locks up.

                      Here is the movie URL: https://www.imdb.com/title/tt7207238/

                      I have attached the Jane IFO Files
                      try clicking common settings - drives - read - click ignore all reading errors automatically
                      restart dvdfab and retry the discs again.

                      Comment


                      • #12
                        Did that October262 and the same exact problem. Locked up

                        Comment


                        • #13
                          do you have another drive / computer you can try ??
                          also you might try the x86 version of dvdfab and see if you get the
                          same results.

                          Comment


                          • #14
                            UPDATE:

                            Please give this version a try and update, thank you.
                            http://download.dvdfab.cn/DVDFab_x64_10216_0930.exe
                            http://download.dvdfab.cn/DVDFab_x86_10216_0930.exe
                            DVDFab log default location:
                            For Windows: C:\Users\User Name\Documents\DVDFab11\Log
                            For Mac: Finder>Documents>DVDFab11>Log

                            DVDFab Player 5:
                            For Windows: C:\Users\User Name\Documents\DVDFab Player 5\Log
                            For Mac: Finder>Documents>DVDFab Player 5>Log

                            Guide for adding attachments in a post
                            --Please use attachment button to attach your most recent log files.

                            Comment


                            • #15
                              Same exact problem, I downloaded and installed the update, nothing changed, log attached. I tried with Pathplayer Always enabled and off.
                              Attached Files

                              Comment

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