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Dolby TrueHD - unable to keep both high and low quality audio

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    Dolby TrueHD - unable to keep both high and low quality audio

    I'm re-ripping some of my Blu-Ray discs so that they have both high-def audio and low (for backwards compatibility) to mkv format, using the "MKV passthrough" profile (the same profile I used initially). dts audio is fine, I just select high def audio and it's backwards compatible to normal dts. However, Dolby TrueHD isn't backwards compatible - so I've tried setting both tickboxes - "EN AC-3 TrueHD/5.1" and "AC-3/5.1 (Remove HD)". If I do this, DVDFab crashes as soon as it starts the conversion. If I select either low or high definition audio only, it works fine.

    Running DVDFab x64, v11.0.8.4 - is this a known issue?

    Log file attached showing failed attempt with both audio options selected, then a successful one with just the HD audio.
    Attached Files

    #2
    We receive your feedback, will check and get back to you.

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      #3
      When DVDFab crashed, did you receive a crash report field? If yes, please save and send us the report zip file, thanks.

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        #4
        Tried again, same result - crash file created, but unable to upload because "File exceeds PHP's file-size limit of 2.00 MB" (it's 4.08MB). Do you have an alternative upload location?

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          #5
          Originally posted by dansjk View Post
          Tried again, same result - crash file created, but unable to upload because "File exceeds PHP's file-size limit of 2.00 MB" (it's 4.08MB). Do you have an alternative upload location?
          Please send the crash file to my email, thank you.

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