DVDFab Forum - [Bug of iOS 13.4] My mp4 will no longer work on my iphone 10.


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[Bug of iOS 13.4] My mp4 will no longer work on my iphone 10.

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    DVD Ripper [Bug of iOS 13.4] My mp4 will no longer work on my iphone 10.

    I noticed the other day that the movies I ripped to mp4 mobile high guality have stop working on my iphone 10 xr. The phone says there's a problem loading content..I deleted them and ripped it again and reloaded the moves but still won't play. I did use another freeware program and those movies play fine.Has anyone else had this issue.
    Last edited by Wilson.Wang; 06-11-2020, 11:00 AM.


    It's a bug of Apple after iOS 13.4, it could not play back the MP4 file in AAC 5.1 audio but it's OK to playback the 2.0 audio, we will add a new profile "MP4.Mobile" and output 2 channels default. For now, you can use the profile "iPhone XR" first.

    btw, Apple fixed the bug at iOS 13.6, not sure when will be released.

    Please see the details from the link:


    Last edited by Wilson.Wang; 06-11-2020, 11:01 AM.
    Please post your logs the default location is:
    For DVDFab 11: C:\Users\User Name\My Documents\DVDFab11\Log
    For Mac: /User/User name/Documents/DVDFab10/Log
    Please use attachment button and attach your most recent, Internal log and post right here.
    If it's the burning issue, please also attach burn log.



      Thank you Wilson I ripped a new mp4 AC-3/2 audio and now plays on my iPhone XR . I sure hope apple fix comes out soon, During this pandemic I spent the last 3 months ripping over a thousand movies.
      Last edited by oppy; 06-12-2020, 01:16 AM.