As I think I mentioned in my BSOD Memory Management thread, I’ve had several problems with Ripper and DVDFab Copy 12 for many months including general Windows crashes, inability to enter a comment in the DVDFab crash dialog, and the timer freezing during a rip (even though the process was still continuing). This is a new one, though.On many rips using MKV passthrough, the audio is not in synch. What’s weird is: so far, it doesn’t seem to affect movies ripped with the same settings—just episodes from TV discs, andthe same episodes COPIED to a blank DVD using the Customize option and ensuring that the selected episodes’ combined size doesn’t exceed that of the disc (that is, there is NO compression), the new discs don’t exhibit this problem. The audio and video are perfectly synced. i don’t know how widespread this issue is, but I can see it affected every ripped episode of the US series “Shameless.” I’m particularly concerned because I just finished ripping all (hundreds) of my DVDs to be streamed with Plex.

Audio out of sync

zapt

As I think I mentioned in my BSOD Memory Management thread, I’ve had several problems with Ripper and DVDFab Copy 12 for many months including general Windows crashes, inability to enter a comment in the DVDFab crash dialog, and the timer freezing during a rip (even though the process was still continuing). This is a new one, though.

On many rips using MKV passthrough, the audio is not in synch. What’s weird is:

so far, it doesn’t seem to affect movies ripped with the same settings—just episodes from TV discs, and
the same episodes COPIED to a blank DVD using the Customize option and ensuring that the selected episodes’ combined size doesn’t exceed that of the disc (that is, there is NO compression), the new discs don’t exhibit this problem. The audio and video are perfectly synced.

i don’t know how widespread this issue is, but I can see it affected every ripped episode of the US series “Shameless.” I’m particularly concerned because I just finished ripping all (hundreds) of my DVDs to be streamed with Plex.

Hawkgirl70

The last day I've tried to rip individual fights from my husband's UFC Collection and the audio is also out of sync by about 1 second.
It plays fine watching the entire disc copied/cloned, but if I want to go grab a specific fight, it's off.
And I've tried 4 different DVD's from different time periods.

zapt

BTW, I ripped 8 of the seasons of Shameless several months ago, and they all seem to have this issue. I haven’t seen this in the ripped episodes of other series, so perhaps this issue is specific to certain types of DVDs. When I get the time, I’ll sample some of the many others I ripped during the past four months.

zapt

I have to amend my original post. It isn't restricted to just TV episodes. I just ripped the movie The Mist with version 12.0.5.1, and its audio is also out of sync.

Also, in ripping Season 1, Disc 3 of the US version of Shameless today, audio for all episodes was out of sync (whether done individually or collectively for the movie version of all 4 episodes, but --strangely-- the Deleted Scenes were in perfect sync.

Mona

Season 1, Disc 3 of the US version Shameless
zapt

Please use Clone mode to make an ISO file of the disc, and send it to us to test it out.
Please post the dvdfab_internal log session for the conversion process as well, thank you.

zapt

see your Messages

zapt

Anyone else experiencing audio sync issues when doing passthrough rips (in addition to Hawkgirl70) or regular crashes when using the Copy (Customize) feature? I have an NVIDIA GeForce GTX 1060 (3GB), Intel I7 processor, 16GB of system RAM, Windows 10 v. 21H1, and am running DVDFab x64 v. 12.0.5.1.

Hawkgirl70

This probably sounds like a dumb question, but can we go back to previous versions and re-install it?
If so, is there a link for directions on how to go backwards?

I hadn't upgraded since the first of the year, and stupidly upgraded last week and now all my Rips are out of sync.

october262

This probably sounds like a dumb question, but can we go back to previous versions and re-install it?
If so, is there a link for directions on how to go backwards?

I hadn't upgraded since the first of the year, and stupidly upgraded last week and now all my Rips are out of sync.
Hawkgirl70

try looking in the Extended Download Service in the Member page of the website
and see if there's an older version there.

Hawkgirl70

try looking in the Extended Download Service in the Member page of the website
and see if there's an older version there.
october262

Thank you for reading my post and for the suggestion!
I don't guess the FAB folks are too worried with this major issue with version 12.

I just finally realized about 30 minutes ago I still had version 10 and 11 in a "Retired Software Folder" that I keep all my old stuff in on an external hard drive.
I just finished reloading Version 11 and am doing a DVD Clone.
Once finished, then going to try and rip a specific episode to see if it works and is in sync.
I'll post my results shortly.

Hawkgirl70

My results for what I posted above this one.....

With DVD FAB 11, I was able to successfully rip individual episodes from the DVD Clone.
Everything was synched, looked and sounded great.

So I guess this is my work around for ripping files of older tv shows on older, released DVD's.

zapt

I spent 8 weeks ripping every movie and TV episode in my DVD collection using DVDFab 12 so I can view them with Plex. Not knowing which of the several thousand rips were affected by the audio sync issue, I’m first going to have PLAY each one to identify those that need to be ripped again. VERY unhappy camper here.

It’s great to hear that 11 worked for you. If it’s still available somewhere on the DVDFab site, at least there’s a solution. Thanks for the update!

By the way, it’s not just older DVDs that are affected. I see the same issue ripping Lovecraft Country (2020). Also, after hunting on the Downloads page, there's a link to download version 11 near the bottom.

zapt

UPDATE
DVDFab x64 version 11.1.0.7 does indeed correct the audio sync issue on rips for me, too. I just tested 12 and 11 on the same disc (Season 1 Disc 1 of Lovecraft Country). 12 had the sync issue and 11 did not. The file sizes were virtually identical; each rip with 11 was 19 or 20 bytes larger than the same rip with 12.

rowshom

I have the same audio synch problem for a bunch of DVDs I just ripped. I contacted DVDfab and this is what they said in reply:

Please download and install the latest version 12.0.5.4 of DVDFab 12 using either of the URLs below:
https://dvdfab.cn/mlink/download.php?g=DVDFAB12
https://dvdfab.cn/mlink/download.php...Fab12_x64_FULL

Please click the Menu button (the down triangle) in the upper right corner of DVDFab, click on Common Settings>General>A/V Codec, tick the "Disable all GPU codecs for decoding and encoding" box and uncheck the option "Enable Lightning-Recoding when applicable (accelerate H.264 software decoding and encoding)" as well as the Lightning-Shrink option to copy/convert again and see the result.

If still have a problem, please take a screenshot of the error/window to show us and provide the latest dvdfab_internal.log and the fabcheck_internal log file for troubleshooting, the default location for the DVDFab log file is:
C:\Users\your computer name\Documents\DVDFab\DVDFab12\Log

zapt

@rowshom

@Mona

Following those instructions changed nothing for me, I just ripped the same Blackadder episode that I previously uploaded as an example of this issue, and the audio is still noticeably out of sync (a second or two off). Did it change anything for you, @rowshom ?

Note: There are NO error dialogs for this issue. There never were. Each rip completes normally, but the audio doesn't match the video.

Steve

Mona

@rowshom

@Mona

Following those instructions changed nothing for me, I just ripped the same Blackadder episode that I previously uploaded as an example of this issue, and the audio is still noticeably out of sync (a second or two off). Did it change anything for you, @rowshom ?

Note: There are NO error dialogs for this issue. There never were. Each rip completes normally, but the audio doesn't match the video.

Steve
zapt

Please use other regular MKV profiles for the conversion now.
The developer will need more time for figuring out a solution for this sync issue. Sorry for any inconvenience in this case.

zapt

I’m already about 60% of the way through re-ripping all my DVDs using the final version of DVDFab 11 with the MKV Passthrough profile. Let them know that that it works fine in 11.

I’ll experiment with other MKV profiles in 12, although my intent is to rip everything at full quality. I assume only the Passthrough profiles do that. I’ll let you know how some of the other version 12 MKV profiles work in terms of the sync issue.

Steve

zapt

Mona,

As promised, I tested some additional formats. Every profile (see the screenshot for the specific profiles tested)--except the MKV Passthrough--was perfectly in sync. Even the VOB Passthrough profile was in sync.

Steve

Merlin51

The audio sync issue seems to be widespread with version 12. I've tried DVD's, Blu-Ray and UHD and have the issue with all of them. I did try turning off all the GPU settings, but wasn't able to make a disc that way as I couldn't go without my PC for the 37 hours DVDFab 12 wanted to complete the task with only CPU and software support.

Mona

The audio sync issue seems to be widespread with version 12. I've tried DVD's, Blu-Ray and UHD and have the issue with all of them. I did try turning off all the GPU settings, but wasn't able to make a disc that way as I couldn't go without my PC for the 37 hours DVDFab 12 wanted to complete the task with only CPU and software support.
Merlin51

Which profile did you use?
You may check if there is a driver update available for your graphics card, update it to have a try.
Related logs are also needed.
Please start a new thread to report your issue, it could be easier to check, thank you in advance.