DVD Ripper Blind Side VOB missing Chapters

[tjames]

Did The Blind Side to a single VOB and it lost almost 6 chapters in the conversion. Anyone seen anything similar? No errors, completed successfully. However, length of movie only 107 minutes after conversion rather than 128. Thx.

[AGJ]

how did you do this? Read what is listed below and post the info mentioned in your next post reply to this thread

by
signals, Gregiboy and Complication

If you are posting about an operational problem with either the DVD to Mobile or File to Mobile option of DVD Fab, you will improve the speed and accuracy of the response by providing some information in the very first post that will be needed to assist you. Please have a look at the informational links in my signature below before reporting a problem as one of these may solve your problem.

Posts with all the requested information will be answered first.

First, make note of any error codes or messages that appear in popup boxes and put them in your post. Information on error codes that appear in the DVDFab UI are captured in one of the logs we request below.

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The logs are simple text files that can be opened with Windows Notepad. If the size exceeds the forum’s attachment size limit, you may need to delete older entries or copy and paste the relevant ones into a new file.

dvdfab_process.log Attach if DVDFab crashes and the crash report window does not come up or complete correctly or if internal error codes appear in the DVDFab window (“Task Failed…”). Time stamped, most recent at the bottom.

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The nature of the problem.
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For File to Mobile, this additional information will speed resolution of the problem:


SOURCE FILE TYPE:
SOURCE VIDEO TYPE:
SOURCE VIDEO RESOLUTION:
SOURCE AUDIO TYPE:
DVDFab VERSION:
DVDFab PROFILE:
OUTPUT RESOLUTION:
OUTPUT CROP:
OUTPUT BITRATE:
OUTPUT PASSES:

Examples:
SOURCE FILE TYPE: MKV, AVI, VOB, etc
SOURCE VIDEO TYPE: H264, XVID, DIVX, MPEG
SOURCE VIDEO RESOLUTION: 1080p, 480i, 720x480, etc.
SOURCE AUDIO TYPE: AC3, MP3, AAC, etc.
DVDFab VERSION: 6.2.1.0 Beta
DVDFab PROFILE: generic.avi.xvid.audiocopy
OUTPUT RESOLUTION: Same as source
OUTPUT CROP: Auto
OUTPUT BITRATE: 1000
OUTPUT PASSES: 1

You can often use MediaInfo to get details of the source file.

[tjames]

Did this using 7.0.4.0. paid version. Used DVD to Mobile, VOB. There were no errors. Here's the applicable piece from the log file:

2010-04-30 22:48:46 ---- ******************** Log session stop 30-Apr 22:48:46.735 PID 3664********************
2010-04-30 22:40:26 Info Current Drive selected : 0:2:0 - HL-DT-ST BD-RE BH10LS30 1.00 [E] (Ide)
2010-04-30 22:40:26 Info Using Advanced SPTI interface
2010-04-30 22:40:26 Info System default language : English (Canada)
2010-04-30 22:40:26 Info User default language : English (Canada)
2010-04-30 22:40:26 Info DLL Version : 4.0.7.466
2010-04-30 22:40:26 Info DLL : C:\Program Files (x86)\DVDFab 7\vso_hwe.dll
2010-04-30 22:40:26 Info Version : 7, 0, 4, 0
2010-04-30 22:40:26 Info ExeName : C:\Program Files (x86)\DVDFab 7\DVDFab.exe
2010-04-30 22:40:26 Info OS : Microsoft Windows Vista Home Premium (Build 6001: Service Pack 1)
2010-04-30 22:40:26 ---- ******************** Log session start 30-Apr 22:40:26.415 PID 3664********************

(Couldn't find dvdfab_internal.log.)

Source files type was DVD image folder, VIDEO_TS. Profile was vob.passthrough. (Did not edit default settings.) I did not split the VOB.

PC is an HP IntelCore2 Quad CPU Q6600 @ 2.4 GHz. 4G RAM, lots of disk space.

I have used this method with other movies without issue. Tried Blind Side again, same result. DVD is fine, not scratched or anything. Can backup to another DVD and it is fine.

[Complication]

How did you check to find out the chapters are missing?

What type of drive are your writing the output to? USB Drive? Formatted FAT32?

[tjames]

I burned it, along with a couple other movies to a BluRay. Was watching the show and could see it skip forward. Put in the DVD and confirmed it skipped almost 6 chapters. Then watched it on the DVD and it was fine. Viewed the VOB on my PC and confirmed it did not contain the missing part of the movie.

I later tried ripping the VOB again and the exact same parts were missing.

Writing to my hard drive which has no problems with large files. I have 12G+ files on it.

[IPopov50]

What is PathPlayer settings do you have?

[CBR929]

tjames
If I may also suggest update your OS service pack from SP1 to SP2 from Microsoft.

[tjames]

Pathplayer is set to Always enable PathPlayer.

[tjames]

Tried it with Pathplayer disabled, same result.

[Complication]

Is it possible that DVDFab is selecting the wrong title number when doing the rip? Sometimes there are weird titles that do not include the whole movie as copy protection.

[tjames]

Nope, there's only the one main title.

I'm not going to belabor it. Was more just curious if I was doing something wrong, or if there was an issue with the software. Not a big deal. Will just keep an eye open to see if it happens again.