BD Ripper (3D Plus) Stops working at beginning of second pass

[Screwsy]

Hi all there,

I'm new to this product and forum but what I love is the trial version because unfortunately I have a problem. I've read a bit to check if anyone has had the same problem but didn't find anything.

I have 2 probs:
1. (very minor) I asked to install english version but it installed dutch version anyway (perhaps because I have Windows 7 in dutch, but why let me the choice if I don't have any anyway). But it's really a minor "problem" for me.

2. I tried to BD -> Mobile (.mkv) in 2 passes. Max file size 4550 Mb, resolution 1280 x 720. Main movie only and AC-3 sound only.
DVDFab stops working at beginning of 2nd pass (50,62 % done).
I tried to do this several times, it always stops there.

What I love about this product is the user-friendly interface and 8 cores that are all working between 60 and 100%

Here is some info:
computer: Sony Vaio VPCF11S1E
processor: Intel Core i7cpu Q720@1.60GHz 1.60 GHz
ram: 6Gb
Windows 7 Home Premium 64 bit
Graphics:
NVidia GeForce GT 330M
Nvdidia PhysX gpu accelerator: off (standard it was off, I don't know if I should put it on)
BD station: Matshita BD-CMB UJ141AS
Hard disk: 80GB used, 379 GB free

In the directory where I was going to put the .mkv file, there are 2 files: SAW.Title2.idx (2kb) and SAW.Title2.sub (4kb).

dvdfab_internal.log:

DVDFab 7.0.9.3 (2010/08/15 20:32:03)

0m 03.32s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 file2mobile 1 filemover 1
0m 43.52s: detected blu-ray
0m 43.55s: drive F
0m 43.55s: blu-ray type 1
0m 43.55s: volume label SAW
0m 44.35s: detected blu-ray
0m 44.39s: drive F
0m 44.39s: blu-ray type 1
0m 44.39s: volume label SAW
0m 57.23s: root 024A497A SAW:SAW:SAW:SAW
0m 57.44s: aacs 1 bd+ 0
0m 57.48s: got discinfo
0m 57.51s: got bdmv
0m 57.51s: got agid
0m 57.59s: sent host cert chal
0m 57.59s: got drive cert chal
0m 57.67s: got drive key
0m 58.15s: got host key signature
0m 58.15s: verified drive signature
0m 58.15s: verified host signature
0m 58.26s: sent host signature and key point
0m 58.26s: got vid
0m 58.89s: blu-ray E67CCA23E4701C8E021DBFD9A899E4987B3C553B
0m 59.17s: got vuk
0m 59.20s: got unit key 1
1m 06.50s: got extended bdinfo
5m 40.81s: begin mobile work ...
5m 40.81s: create config(5)
5m 40.81s: convert profile(ps3.mp4.hd)
5m 40.81s: blu-ray playlist(2) angle(0) chapter(1->20)
5m 40.81s: stream(4352,AC3,1) stream(4113,VC-1,1) stream(4608,PGS,4)
5m 40.83s: device(ps3) format(mp4)
5m 40.84s: subpicture preset(1), mode(0)
5m 40.87s: processing source(00003.m2ts)
5m 40.87s: try to use gpu acceleration(2) for video decoding
5m 46.10s: subpicture(4608) mode(0)
80m 55.67s: cancel all mobile work
81m 50.19s: begin mobile work ...
81m 50.20s: create config(5)
81m 50.20s: convert profile(mkv.h264.audiocopy)
81m 50.20s: blu-ray playlist(2) angle(0) chapter(1->20)
81m 50.20s: stream(4352,AC3,0) stream(4113,VC-1,1) stream(4608,PGS,8)
81m 50.24s: device(mkv) format(mkv)
81m 50.24s: subpicture preset(2), mode(2)
81m 50.28s: processing source(00003.m2ts)
81m 50.28s: try to use gpu acceleration(2) for video decoding
161m 05.32s: processing source(00003.m2ts)
161m 05.32s: try to use gpu acceleration(2) for video decoding
161m 11.45s: subpicture(4608) mode(2)
669m 04.73s: cancel all mobile work

dvdfab_burn_vso.log:

2010-08-16 07:41:20 ---- ******************** Log session stop 16-aug 07:41:20.329 PID 6848********************
2010-08-15 20:32:38 Info Current Drive selected : 0:1:0 - MATSHITA BD-CMB UJ141AS 1.00 [F] (Ide)
2010-08-15 20:32:38 Info Using Advanced SPTI interface
2010-08-15 20:32:38 Info System default language : Nederlands (Belgiƫ)
2010-08-15 20:32:38 Info User default language : Nederlands (Belgiƫ)
2010-08-15 20:32:38 Info DLL Version : 4.0.11.473
2010-08-15 20:32:38 Info DLL : C:\Program Files (x86)\DVDFab 7\vso_hwe.dll
2010-08-15 20:32:38 Info Version : 7, 0, 9, 3
2010-08-15 20:32:38 Info ExeName : C:\Program Files (x86)\DVDFab 7\DVDFab.exe
2010-08-15 20:32:38 Info OS : Microsoft Windows 7 Home Premium (Build 7600)
2010-08-15 20:32:38 ---- ******************** Log session start 15-aug 20:32:38.516 PID 6848********************

Can you guys help me ? (thx in advance !!!) If you need any additional info, please let me know.

[GregiBoy]

Try turning off your gpu acceleration and do a test.

[Screwsy]

Thanks for that quick reply GregiBoy, but the gpu acceleration is off, I've never put it on.

[GregiBoy]

Then try the latest beta.

[Screwsy]

Thanks again for your help. DVDFab's advice is to install the latest graphics driver when installing the beta version. This was the trick because it worked in my case.

I then uninstalled the beta version and turned back to the official version of DVDFab and did the same process. This also worked.

(My) Conclusion (and I'm sure this will interest the support guys and perhaps the FAQ): when you have this kind of problem, try first to update your graphics drivers. It might work without having to install a newer version of DVDFab.