First off, I have used DVDFab for about a year now. I am happy to say that the product has only failed me a couple of times. But just before my vacation (about june I thnk) I made an suggested upgrade. Then my problem started.
Problem #1: Every time I open DVDFab I get the message "Failed to initialize the burn engine". I have tried to uninstall the product and install it again, but no result. I have tried to uninstall and reinstall Nero, but no result.
Problem #2: After this upgrade I can't save my DVD's as ISO-files. I chose directory and file name, DVDFAb rips the DVD and then when it says Finished, the ISO-folder is still empty! I have searched my whole hard drive, but the ISO file is nowhere to be found.
I have searched the forum, but I haven't found any good answers to my problem. Anyone out there who has experienced the same problems???
Attaching Internal-log. The only log created when I try to create my ISO file.
Regards Jens
Problem #1: Every time I open DVDFab I get the message "Failed to initialize the burn engine". I have tried to uninstall the product and install it again, but no result. I have tried to uninstall and reinstall Nero, but no result.
Problem #2: After this upgrade I can't save my DVD's as ISO-files. I chose directory and file name, DVDFAb rips the DVD and then when it says Finished, the ISO-folder is still empty! I have searched my whole hard drive, but the ISO file is nowhere to be found.
I have searched the forum, but I haven't found any good answers to my problem. Anyone out there who has experienced the same problems???
Attaching Internal-log. The only log created when I try to create my ISO file.
Regards Jens
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