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    DVD Ripper 8.0.2.1 Still Crashes After Selection Of Start Button

    O.K. This is a new version of DVDFab so hopefully it is not considered a repeat post. I am having the same issue as I have had on all DVDFabs version 8. Whenever I am going to encode from DVD to any mobile profile, either default or created the DVDFab 8 crashes within 2 seconds of hitting the start button. I went ahead and forwarded this information per the DVDFab pop up message with all the dump files as it requested. DVDFab 7 continues to work normal on this very same PC.

    I am using a nVidia GeForce 8400M and it is up to date, there is no CUDA on this card and I am working only with my standard DVD's. I did post my previous log files on this crash, but nothing was revealed. Maybe this one will.

    Info for drive [F:\] (DVDFab 8.0.2.1)
    Drive region: 1

    Disc media: DVD
    Disc type: DVD-Video
    Disc region: 1, 2, 3, 4, 5, 6, 7, 8
    Volume name: Any Movie
    Video standard: NTSC
    Layer 0 size: 1385808 sectors (2706 MBytes)
    Layer 1 size: 1385808 sectors (2706 MBytes)

    CSS (Content Scramble System) protection is not found.
    RC (Region Code) protection is not found.
    RCE (Region Code Enhancement) protection is not found.
    APS (Analog Protection System) protection is not found.
    UOPs (User Operation Prohibitions) protection is not found.

    Invalid PTTs protection is not found.
    Invalid PGCIs protection is not found.
    Invalid PGCs protection is not found.
    Invalid TMAPs protection is not found.
    Invalid CELLs protection is not found.
    Invalid VOBUs protection is not found.
    Fake vts protection is not found!
    Bad sector protection is not found!
    Structure protection (ARccOS, RipGuard, etc.) is not found.

    PathPlayer is enabled!
    Unplayable cell is not found.

    [System Process]
    System
    smss.exe
    csrss.exe
    wininit.exe
    csrss.exe
    services.exe
    lsass.exe
    lsm.exe
    svchost.exe
    svchost.exe
    svchost.exe
    svchost.exe
    winlogon.exe
    svchost.exe
    svchost.exe
    audiodg.exe
    svchost.exe
    SLsvc.exe
    svchost.exe
    svchost.exe
    spoolsv.exe
    svchost.exe
    AppleMobileDeviceService.exe
    avp.exe
    mDNSResponder.exe
    iviRegMgr.exe
    sqlservr.exe
    svchost.exe
    RichVideo.exe
    sqlbrowser.exe
    sqlwriter.exe
    stacsv.exe
    svchost.exe
    TosBtSrv.exe
    VESMgr.exe
    VCSW.exe
    svchost.exe
    SearchIndexer.exe
    XAudio.exe
    VzCdbSvc.exe
    VzFw.exe
    WUDFHost.exe
    VESMgrSub.exe
    taskeng.exe
    SPMgr.exe
    taskeng.exe
    dwm.exe
    explorer.exe
    MSASCui.exe
    Apoint.exe
    ISBMgr.exe
    VCUServe.exe
    taskeng.exe
    Switcher.exe
    avp.exe
    brs.exe
    PDVDServ.exe
    rundll32.exe
    rundll32.exe
    jusched.exe
    iTunesHelper.exe
    ApMsgFwd.exe
    sidebar.exe
    wmpnscfg.exe
    ehtray.exe
    TosBtMng.exe
    wmpnetwk.exe
    ehmsas.exe
    ApntEx.exe
    iPodService.exe
    TosA2dp.exe
    TosBtHid.exe
    TosBtHSP.exe
    TosAVRC.exe
    mobsync.exe
    TosOBEX.exe
    TosBtProc.exe
    wuauclt.exe
    iexplore.exe
    iexplore.exe
    FlashUtil10k_ActiveX.exe
    WINWORD.EXE
    osk.exe
    iexplore.exe
    iexplore.exe
    DVDFab.exe
    SearchProtocolHost.exe
    SearchFilterHost.exe
    FabCore.exe
    FabReport.exe
    SkypeNames2.exe
    WerFault.exe
    Last edited by Ozzie; 09-30-2010, 09:19 PM.

    #2
    Please post dvdfab_internal.log, thanks.
    DVDFab is the all-in-one software package for copying Blu-ray/DVD and converting video file.
    http://www.dvdfab.cn

    Comment


      #3
      Here you go.
      This is my latest attempt on my Vista laptop this time. No problem with Version 7, but all of Version 8 crash 2 seconds after selection of the start button. It actually starts to encode and 33FPS and and it just crashes and you get the standard DVDFab form to email which I have several times.


      DVDFab 8.0.2.1 (2010/09/30 16:39:48)

      0m 10.95s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 0 bd2mobile 0 file2mobile 0 filemover 0


      DVDFab 8.0.2.1 (2010/09/30 16:40:13)

      0m 02.69s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 0 bd2mobile 0 file2mobile 0 filemover 0
      0m 36.17s: detected dvd
      0m 36.28s: drive F
      0m 36.28s: dvd type 1
      0m 36.28s: volume label IRON_MAN_2_D1
      0m 36.47s: detected dvd
      0m 36.52s: drive F
      0m 36.52s: dvd type 1
      0m 36.52s: volume label IRON_MAN_2_D1
      0m 36.77s: got copyright 0 0
      0m 05.63s: detected dvd
      0m 05.75s: drive F
      0m 05.75s: dvd type 1
      0m 05.75s: volume label IRON_MAN_2_D1
      0m 06.03s: got copyright 0 0
      0m 39.23s: got udf/iso
      0m 40.56s: got discinfo
      0m 40.56s: pathplayer enabled
      0m 12.05s: got udf/iso
      0m 15.02s: got discinfo
      0m 15.02s: pathplayer enabled
      1m 13.61s: got dvdinfo
      0m 48.42s: got dvdinfo
      3m 19.51s:


      ------ begin mobile work(1/1) ------


      3m 19.54s: create config(0)
      3m 19.54s: convert profile(ipad.default)
      3m 24.58s: dvd title(1) angle(0) chapter(1->18)
      3m 24.58s: stream(480,2,1) stream(128,86019,1)
      3m 28.01s: not set correct fourcc for video(28)
      3m 29.69s: error: h264 encode macroblocks per second(25624) exceed the standard(11880), video size(720x304, 29.97), specify profile(0)-level(13)
      3m 42.84s: terminate process


      DVDFab 8.0.2.1 (2010/09/30 17:00:30)
      Last edited by Ozzie; 10-01-2010, 03:34 PM.

      Comment


        #4
        Solution Found

        I also have the same problem. I selected a different encoding method, changed settings and saved it as the default, and it still crashed. I was able to finally solved the problem using Revo Uninstaller and having it do an 'Advanced' scan to find program and registry remnants. The profiles are in the C:\users\username\appdata\roaming\DVDfab\profiles folder. Once I deleted all remnants of the program and reinstalled, the problem went away.

        Comment


          #5
          Originally posted by Tom Harrington View Post
          I also have the same problem. I selected a different encoding method, changed settings and saved it as the default, and it still crashed. I was able to finally solved the problem using Revo Uninstaller and having it do an 'Advanced' scan to find program and registry remnants. The profiles are in the C:\users\username\appdata\roaming\DVDfab\profiles folder. Once I deleted all remnants of the program and reinstalled, the problem went away.
          C:\users\username\appdata\roaming\DVDfab\profiles folder. Once I deleted all remnants of the program and reinstalled, the problem went away.
          SOLVED! ! ! !

          It is amazing, you have no idea how many dump files I have sent to DVDFab after all those crashes with ZERO, solutions. I have done uninstalls/reinstalls, reset defaults, tried various default settings, I mean I have a huge list at home of different things I have tried and nadda.

          I guess the DVDFab uninstaller should delete these very same files and it does not thus causing this problem on certain PC's for some reason. I have not had a single V8 work at all when V7 worked on the same computer and all it required is deleted the files you mentioned.

          5 Golden Stars Goes To Tom for Fixing My Troubled V8.

          I know there are tons of other people that had the same issue with V8, maybe this thread could be a temporary sticky to help all those that responded to my thread with the same issue or until DVDFab creates a new release that addresses this issue.

          Comment


            #6
            Originally posted by Ozzie View Post
            C:\users\username\appdata\roaming\DVDfab\profiles folder. Once I deleted all remnants of the program and reinstalled, the problem went away.SOLVED! ! ! !
            5 Golden Stars Goes To Tom for Fixing My Troubled V8.
            I know there are tons of other people that had the same issue with V8, maybe this thread could be a temporary sticky to help all those that responded to my thread with the same issue or until DVDFab creates a new release that addresses this issue.
            I agree and cudo's to Tom I am sure this will help many members and also the Fab team in Beijing fix this issue.
            CBR929
            Even if it's a little thing, do something for those who have need of help, something for which you get no pay but the privilege of doing it.


            Setting Up ImgBurn and DVDFab to work together

            Tips for Posting DVDFab Logs in the Forum

            Comment


              #7
              THANK YOU!!! Worked like a charm - I've been killing myself over this for weeks.

              Comment


                #8
                Did not work

                Hi,

                The steps above did not work for me. The DVDFab folder doesn't exist on my Win 7 machine. I tried reinstalling 8022 several times and still no DVDFab folder.

                Any suggestion would be appreciated.

                Thanks,
                Ryan

                Comment


                  #9
                  start a help thread of your own and give details in that thread about the problem. Posting simalar posts in multiple threads is considered cross posting and against forum rules.

                  When you start the thread make sure to give as much details as posssible

                  Comment

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