DVD Copy DVD Fab won't mount DVD's

[rl4265]

This looks like a great product and it looks just like the wonderful PC version. I downloaded and installed version 8.1.3.5 2011-09-29 QtB. I appreciate the opportunity to assist in testing this product.

I inserted a DVD movie and it seemed to rip correctly and it created the Video BUP, IFO and VOB files. When I attempted to 'write data' the program would not find blank dvd in either internal or external drives. My only option was to create another file. I am running MacOS 10.6.8 with 4GB of Memory and 500 GB hard drive.

I also noted that blank dvd's that previously showed in finder were no longer visible. I quit DVDfab and manually ejected the disks using disk utility. I found that I could not eject the disks until I quit DVD fab. I'm also seeing that DVD Fab is not recognizing my blank disks.

I updated my user interface and DVDfab asked to restart. I said yes, application quit but didn't restart. I received the following error message:
(is there a way to do this as an attachment rather than including a large dump with message? Max text is 13000 characters, my dump and message came to 32685 characters.

---Dump Follows----

Process: DVDFab [644]
Path: /Applications/DVDFab.app/Contents/MacOS/DVDFab
Identifier: Goland.DVDFab
Version: 1.0 (1)
Code Type: X86 (Native)
Parent Process: launchd [231]

Date/Time: 2011-10-08 17:00:29.224 -0700
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6

Interval Since Last Report: 308760 sec
Crashes Since Last Report: 2
Per-App Interval Since Last Report: 5141 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: 768BBF7F-40EA-47D5-AE88-718B3DE0D939

Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 3


Thread 3 Crashed:
0 com.apple.CoreFoundation 0x962e8613 CFStringGetCString + 131
1 Goland.DVDFab 0x004d31ae _DVDX_BD::_DVDX_BD() + 22652
2 Goland.DVDFab 0x004d331b _DVDX_BD::_DVDX_BD() + 23017
3 Goland.DVDFab 0x004ddb56 _DVDX_BD::_DVDX_BD() + 66084
4 Goland.DVDFab 0x004dde6e _DVDX_BD::_DVDX_BD() + 66876
5 Goland.DVDFab 0x000ca376 std::_Rb_tree<int, std:air<int const, bool>, std::_Select1st<std:air<int const, bool> >, std::less<int>, std::allocator<std:air<int const, bool> > >::_M_insert_unique(std:air<int const, bool> const&) + 17416
6 Goland.DVDFab 0x004e05b8 _DVDX_DVD::_DVDX_DVD() + 2624
7 Goland.DVDFab 0x00f5b69a boost::exception_detail::clone_impl<boost::excepti on_detail::error_info_injector<boost::regex_error> >::~clone_impl() + 4330
8 libSystem.B.dylib 0x99ebe259 _pthread_start + 345
9 libSystem.B.dylib 0x99ebe0de thread_start + 34

Thread 4:
0 libSystem.B.dylib 0x99eb6412 __workq_kernreturn + 10
1 libSystem.B.dylib 0x99eb69a8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x99eb65c6 start_wqthread + 30

Thread 3 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x962e859e ecx: 0xa0c974c0 edx: 0x00000007
edi: 0x00000600 esi: 0xb017db9a ebp: 0xb017da38 esp: 0xb017d9c0
ss: 0x0000001f efl: 0x00010283 eip: 0x962e8613 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037
cr2: 0x00000000

[timmymac123]

Similar problem...

Attached is the internal dvd logfile and the apple report.

Basically, it starts to load the DVD, then appearing like the end of analyzing the title, it suddenly quits and crashes.

[rl4265]

I think issue is that DVDfab for Mac doesn't support DVD-R yet. Posting from Fengtao's announcement that preview is out...scroll way down to bottom...(I didn't when I sent msg)
"Some limits:
Cannot eject DVD disc when DVDFab is running.
Cannot use "Video Effect Settings".
DVD-ROM or BD-ROM drive is not supported well, we suggest to use DVD-RW or BD-RW drive."

[timmymac123]

I know about that limitation.

I am using a USB-based DVDRW for all my testing...until they support the internal Apple SuperDrive (which is a CDRW/DVDRW) on the iMAC.

For Some reason, it is not recognized as a usable drive with DVDFab yet.

[terry5]

Hi there,
Burning is not supported yet, which is the reason why you can't use write data.
Please wait for the fixed release.

[rl4265]

Thank you. I burned the file using Toast Titanium 10 and disk played perfectly, so DVD ripping process seems to be working ok.