DVD/BD Ripper MAC never says registered - stays in Trial Mode

[timgwells]

Hi,

I've sent an email via the support web page. I've not heard anything back today. I keep "registering" the MAC version after buying the lifetime package yet it never shows registered and any rips show the DVD logo in the upper-left corner of the video.

Even taking into account the overseas address, there has been time yet no reply to my problem. This means there has been a number of hours where I can't use what I paid over $200 for.

Why is this?

Tim

[Mona]

Hi Tim,

Please visit the link below for info about register the Mac version:

http://www.dvdfab.com/manual/dvdfab-for-mac/how-to-register-dvdfab-for-mac

If still have problem, please email me at mona@dvdfab.com with your registered email and order number, then we can check in our database and help you out. Any questions please don't hesitate to contact.

Regards,
mona