Blu-ray Copy Scan time?

[AngelArs]

Anyone who has successfully used Blu-ray Copy for Mac is welcome to answer this question:

How long is it supposed to take to scan a Blu-ray disc before you copy it?

Our windows version would take a couple of minutes to scan, but so far our Mac version has taken several hours and it's still not done. Seriously, I could have watched the entire movie in that amount of time. I have never been able to get anything to work correctly on the Mac version. I'm so frustrated that I'm about to ask for a refund. This is acting more like beta software and I don't feel it's right to be charged money for it. Any help would be appreciated. Thank you.

[terry5]

Hi AngelArs,
DVDFab for mac will take several minutes but not so long.
Please using the latest build 8138 for mac and post the info about the BD-ROM and PC.
Enjoy yourself.

[AngelArs]

Hi AngelArs,
DVDFab for mac will take several minutes but not so long.
Please using the latest build 8138 for mac and post the info about the BD-ROM and PC.

Hi Terry. Yes it is 8138. Brand new LG WH12LS39. New Mac mini with 8Gigs. Using Firewire to connect WH12LS39. Blu-ray Copy only sees the disc if I choose the 'movie only' option. In full or clone no drive or disc ever shows up. It's the clone portion that I need to work. The movie scanned was Cowboys and Aliens. For troubleshooting purposes I just formatted a drive, and installed a brand new copy of OS X on it. Fresh copy of Blu-ray Copy too. Still all the same symptoms as before, so that basically rules out everything but the Blu-ray Copy software. Here is a copy of the log file:

0m 00.39s:

DVDFab 8.1.3.8 (2011/12/12 20:19:29)

0m 00.92s: Qt Translator file load success
0m 02.67s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2dvd 1 file2bluray 1 file2mobile 1 filemover 1
0m 29.02s: got bdmv
0m 39.98s: got extended bdinfo

[AngelArs]

Process: DVDFab [852]
Path: /Applications/DVDFab.app/Contents/MacOS/DVDFab
Identifier: Goland.DVDFab
Version: ??? (???)
Code Type: X86 (Native)
Parent Process: launchd [280]

Date/Time: 2011-12-13 18:29:05.742 -0500
OS Version: Mac OS X 10.7.2 (11C57)
Report Version: 9
Sleep/Wake UUID: 78878722-1D60-4C4B-84ED-3F6C0B145776

Interval Since Last Report: 70302 sec
Crashes Since Last Report: 25
Per-App Interval Since Last Report: 7799 sec
Per-App Crashes Since Last Report: 10
Anonymous UUID: 35CACAE7-DD05-4982-ABCD-0DCD9945B9E5

Crashed Thread: Unknown

Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000

Backtrace not available

Unknown thread crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x004638bf ecx: 0xb00f2a28 edx: 0xb00f2a24
edi: 0xb00f2a8c esi: 0x95a54c4e ebp: 0xb00f2a38 esp: 0xb00f2a00
ss: 0x00000023 efl: 0x00010206 eip: 0x95a54c5c cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000023 gs: 0x0000000f
cr2: 0x00000000
Logical CPU: 0

Binary images description not available


External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 6
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 2505
thread_create: 0
thread_set_state: 0

Model: Macmini4,1, BootROM MM41.0042.B00, 2 processors, Intel Core 2 Duo, 2.66 GHz, 8 GB, SMC 1.65f2
Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53533531323634485A2D3147314131
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53533531323634485A2D3147314131
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.100.98.75.18)
Bluetooth: Version 4.0.1f4, 2 service, 18 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST9750420AS, 750.16 GB
Serial ATA Device: HL-DT-STDVDRW GA32N
USB Device: USB2.0 Hub, 0x2109 (VIA Labs, Inc.), 0x3431, 0x24100000 / 2
USB Device: USB Flash Drive, 0x1307 (USBest Technology Inc.), 0x0165, 0x24140000 / 3
USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc52b, 0x06400000 / 4
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06600000 / 3
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0x06630000 / 6
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x06500000 / 2
FireWire Device: OEM ATA Device 00, OEM, 800mbit_speed
FireWire Device: Oxford ATA Device 00, Newer Technology, Inc., 800mbit_speed
FireWire Device: Oxford ATA Device 00, Newer Technology, Inc., 800mbit_speed