Everytime I try and rip anything I am getting this message

[Brentz]

error: Work 1 failed, Error = config_mobile empty parallel data
seems since updating Mac to Catalina I have been getting this message with new and old blu rays
Thanks In advance

[Mona]

error: Work 1 failed, Error = config_mobile empty parallel data
seems since updating Mac to Catalina I have been getting this message with new and old blu rays
Thanks In advance

When the source is an original movie disc, please do not use the Add button to manually add it, let DVDFab automatically detect and load the disc as source.
Also, please go to Mac Preferences > Security & Privacy > General and to allow the use of DVDFab, please refer to https://forum.dvdfab.cn/forum/softwa...s~official-fix to get more info.

After that, please try again. If still have problem, please attach the latest dvdfab_internal.log file for troubleshooting. Thanks.