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    constant read errors

    Been trying to rip and make Clone copy of Alita Battle Angle 3D but will get Failed error Immediately when ripping (MKV-Passthrough 3D) or when cloning process will go to 99% then freeze additional when cloning process time take about 10 hours. I have tried two different 3D disk with same results. using version 11.0.8.2. I have also tried doing the above on two different Mac's one running Sierra [10.12.6] and the other running Catalina [10.15.2]

    #2
    Please send us the dvdfab_internal log session for this movie to help check the problem. Thanks.

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      #3
      I've attempted to attached the dvdfab_internal.log get error message log to big 56MB

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        #4
        Just a note I dumped my Internal.log file before running so the file only contains the error for this movie
        .

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          #5
          Mona I sent you an email with the log file

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            #6
            Originally posted by thpierce View Post
            I've attempted to attached the dvdfab_internal.log get error message log to big 56MB
            That is a huge size as for a log file.
            There is no log files in your two emails.

            You can delete the log file, and then use DVDFab to repeat the process. It will generate a new log file with smaller size, please post the new log. Thanks.

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              #7
              I did. I deleated all of the log files before running DVDFab and this is the file that was created. This one file (56MB) is for the one DVD clone that I attempted. I'll try emailing it to you again.

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                #8
                I've attached a small 64kb file that is just the first part of the complete file. This may contain all the info you need.
                Attached Files

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                  #9
                  Please update to v11.0.8.5 to try again and feedback, thank you.

                  New! DVDFab for Mac 11.0.8.5 is out (April 24, 2020) http://www.dvdfab.cn/mlink/download.php?g=DVDFAB11_MAC New: Added the support for some new Java protections. New: Improved the installation compatibility on macOS 10.15. Fix: A read error problem when copying or ripping Blu-rays. DVDFab: MD5: DBDD947EC1F98685BDFB0B76AC02

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                    #10
                    The read errors have been corrected but the Clone process still does not function properly. The disk will start out ok and then get to 99% and the program will freeze up. Have to quit program to exit process. Pausing or stopping process has no effect must quit program. DVDFAB will generate a .iso image but the .iso is not completed and will not work. Additional when I try to rip the CD I get an immediate failure. I've included log files for when I tried to create .iso and rip process. I have upgraded to v11.0.8.5.
                    Attached Files

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                      #11
                      Hi thpierce, do you still have copy issue with the Alita Battle Angle 3D disc?

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                        #12
                        I will have the disk in about a week. What would you like me to do?

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                          #13
                          Mona,
                          I misread your post. I tried to copy/rip the disk on the 28 May and had the same problems. A friend currently has the disk but if you want me to try in about a week I can get it and retry if you have suggestions.

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                            #14
                            Hi thpierce, sorry, my mistake, no need to try again at the moment regarding this issue "The disk will start out ok and then get to 99% and the program will freeze up.". I will contact you again when there is more news.

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