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Copy Failed - DVDFab v11.0.8.6 (Mac) - Darkest Minds

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    Copy Failed - DVDFab v11.0.8.6 (Mac) - Darkest Minds

    BluRay copy process fails less than 30 seconds in via multiple attempts.
    I have cleaned the disk with water
    I have cleaned the disk with rubbing alcohol
    Last edited by Thaedron; 07-07-2020, 04:11 PM.

    #2
    Relevant section of internal.log file
    Attached Files

    Comment


      #3
      Hello, please use Full Disc mode or Clone mode to copy the movie again and see the result, thanks.
      DVDFab log default location:
      For Windows: C:\Users\User Name\Documents\DVDFab11\Log
      For Mac: Finder>Documents>DVDFab11>Log

      DVDFab Player 5:
      For Windows: C:\Users\User Name\Documents\DVDFab Player 5\Log
      For Mac: Finder>Documents>DVDFab Player 5>Log

      Guide for adding attachments in a post
      --Please use attachment button to attach your most recent log files.

      Comment


        #4
        Originally posted by Mona View Post
        Hello, please use Full Disc mode or Clone mode to copy the movie again and see the result, thanks.
        That "works" (sort of). I've had issues with this version of the Mac client where it gets to "done" but doesn't actually say so. Has been sitting in the state shown below for over 2 hours.
        Last edited by Thaedron; 07-08-2020, 03:22 PM.

        Comment


          #5
          Click image for larger version

Name:	DVDFab Screen Shot 2020-07-08.png
Views:	85
Size:	301.3 KB
ID:	383514
          Attached Files

          Comment


            #6
            Thank you for the update, please send me the latest dvdfab_internal log file too, we will try to duplicate and figure it out.
            DVDFab log default location:
            For Windows: C:\Users\User Name\Documents\DVDFab11\Log
            For Mac: Finder>Documents>DVDFab11>Log

            DVDFab Player 5:
            For Windows: C:\Users\User Name\Documents\DVDFab Player 5\Log
            For Mac: Finder>Documents>DVDFab Player 5>Log

            Guide for adding attachments in a post
            --Please use attachment button to attach your most recent log files.

            Comment


              #7
              It works well on our side, please update to the latest version to try again and feedback, thank you.
              DVDFab log default location:
              For Windows: C:\Users\User Name\Documents\DVDFab11\Log
              For Mac: Finder>Documents>DVDFab11>Log

              DVDFab Player 5:
              For Windows: C:\Users\User Name\Documents\DVDFab Player 5\Log
              For Mac: Finder>Documents>DVDFab Player 5>Log

              Guide for adding attachments in a post
              --Please use attachment button to attach your most recent log files.

              Comment


                #8
                I was hopeful, I really was... Main Movie copy failed almost instantly, just as before. Except now it's worse in that it doesn't even tell you it failed...


                Click image for larger version

Name:	DVDFab Screen Shot 2020-07-10.png
Views:	76
Size:	389.3 KB
ID:	383570

                Comment


                  #9
                  internal.log
                  Attached Files

                  Comment


                    #10
                    Rebooted, tried again, get the same result, less than 30 seconds, get the ominous fail sound and then the disc is ejected

                    Comment


                      #11
                      Hello, please use Imgburn to create an iso file and then upload it to our FTP. Thanks in advance.
                      DVDFab log default location:
                      For Windows: C:\Users\User Name\Documents\DVDFab11\Log
                      For Mac: Finder>Documents>DVDFab11>Log

                      DVDFab Player 5:
                      For Windows: C:\Users\User Name\Documents\DVDFab Player 5\Log
                      For Mac: Finder>Documents>DVDFab Player 5>Log

                      Guide for adding attachments in a post
                      --Please use attachment button to attach your most recent log files.

                      Comment

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