Copy Failed - DVDFab v11.0.8.6 (Mac) - Darkest Minds

[Thaedron]

BluRay copy process fails less than 30 seconds in via multiple attempts.
I have cleaned the disk with water
I have cleaned the disk with rubbing alcohol

[Thaedron]

Relevant section of internal.log file

[Mona]

Hello, please use Full Disc mode or Clone mode to copy the movie again and see the result, thanks.

[Thaedron]

Hello, please use Full Disc mode or Clone mode to copy the movie again and see the result, thanks.

That "works" (sort of). I've had issues with this version of the Mac client where it gets to "done" but doesn't actually say so. Has been sitting in the state shown below for over 2 hours.

[Thaedron]

[Mona]

Thank you for the update, please send me the latest dvdfab_internal log file too, we will try to duplicate and figure it out.

[Mona]

It works well on our side, please update to the latest version to try again and feedback, thank you.

[Thaedron]

I was hopeful, I really was... Main Movie copy failed almost instantly, just as before. Except now it's worse in that it doesn't even tell you it failed...

[Thaedron]

internal.log

[Thaedron]

Rebooted, tried again, get the same result, less than 30 seconds, get the ominous fail sound and then the disc is ejected

[Mona]

Hello, please use Imgburn to create an iso file and then upload it to our FTP. Thanks in advance.