Crashes on startup

[signals]

Sorry, I can't duplicate this on win7 pro with English install over the top of the previous version.

[Gummigutta]

So would you please post your log.

The player.log file is empty even after a crash. Just a few times it holds some rows - that I posted in this thread.

It draws/shows a black window and the second after it crashes.

[Potti]

Hi Gummigutta:
I change my environment o Sverige, langut set to Svenska, reboot then try your setps again. Works fine. So would you please post your log.

[90312]

Yep, W7x64 and it's working fine for me?

[CBR929]

The question is now if the problem is with Windows 7 or that we are using another language than the default English.

CBR929 is most likely in an English environment.

I think 90312 runs Windows 7, so maybe it's the language.

[Gummigutta]

Same issues that Gummigutta here in Windows 7 x86. Found no solution yet.
Uninstall, reinstall doesn't work. Older versions now doesn't open too.

The question is now if the problem is with Windows 7 or that we are using another language than the default English.

CBR929 is most likely in an English environment.

[CBR929]

Installed and plays fine here...
Installed as administrator like I do all my programs, using Vista Home Premium
CBR929

[igorruckert]

Same issues that Gummigutta here in Windows 7 x86. Found no solution yet.
Uninstall, reinstall doesn't work. Older versions now doesn't open too.

[Gummigutta]

The only other thing that I would try is uninstalling and scrub the registry in case of a misdirected entry, then reinstall.

Removed some left overs in the registry and now it shows this in the log file.

18:05:51 T:1340 ERROR: CRemoteControl::Connect - failed to connect

[90312]

The only other thing that I would try is uninstalling and scrub the registry in case of a misdirected entry, then reinstall.

[Gummigutta]

When I uninstalled I downloaded a fresh installer prior to reinstall, just in case the initial download was corrupted.

Tried also that. The odd thing is that old saved versions also crashes after installation.

[90312]

When I uninstalled I downloaded a fresh installer prior to reinstall, just in case the initial download was corrupted.

[Gummigutta]

Wiped out also the stuff in the C:\Users\Gummigutta\Documents\DVDFabPlayer folder and reinstalled it again. Now there was something in the player.log file.

16:03:33 T:2992 ERROR: special://masterprofile/guisettings.xml, Line 0
Failed to open file
16:03:33 T:2992 ERROR: Unable to load special://masterprofile/guisettings.xml, creating new special://masterprofile/guisettings.xml with default values

[Gummigutta]

Had two entries in the program manager. Ver 1.0.1.8 and the latest one.

Uninstalled both and installed the latest one and restarted. Same problem.

Problemsignatur:
Problemhändelsens namn: APPCRASH
Programnamn: DVDFabMediaPlayer.exe
Programversion: 1.0.0.2
Programtidsstämpel: 505c49d9
Namn på felmodul: ntdll.dll
Modulens version: 6.1.7601.17725
Tidsstämpel för felmodul: 4ec49b8f
Undantagskod: c0000005
Undantagsförskjutning: 000300fa
OS-version: 6.1.7601.2.1.0.256.1
Språkvariant-ID: 1053
Ytterligare information 1: 0a9e
Ytterligare information 2: 0a9e372d3b4ad19135b953a78882e789
Ytterligare information 3: 0a9e
Ytterligare information 4: 0a9e372d3b4ad19135b953a78882e789

Läs vår sekretesspolicy online:

http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x041d

Om sekretesspolicyn online inte är tillgänglig kan du läsa vår sekretesspolicy offline:
C:\Windows\system32\sv-SE\erofflps.txt

Attached some crashlogs.

[90312]

I had the same issue and an uninstall/reinstall worked for me.