DVDFab Forum - 5.1.0.5 null files in folder.

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  • 5.1.0.5 null files in folder.

    When playing MP4 files the player puts 10 null files in the folder or thumb drive, other players don't do that?
    How to post the internal log


    Things should be made as simple as possible, but no simpler.
    Albert Einstein

  • #2
    Hi, thanks for the feedback. We are trying to reproduce the issue and will update you for the latest news, thanks again.
    User Manual for DVDFab v10 (pdf)

    DVDFab log default location:
    For Windows: C:\Users\User Name\Documents\DVDFab10\Log
    For Mac: Finder> Documents> DVDFab10> Log

    DVDFab Player 5:
    For Windows:C:\Users\User Name\Documents\DVDFab Player 5\Log

    Comment


    • #3
      I'm guessing by now you were unable to verify, It could be something with my system but the only player that does this is the Fab player. (see attached)
      Click image for larger version

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      How to post the internal log


      Things should be made as simple as possible, but no simpler.
      Albert Einstein

      Comment


      • #4
        Hi, 90312

        I have that same problem, so I don't think it's a problem with your system.
        I do hope that this problem solved it is annoying!

        Apollo13
        have a great day

        Comment


        • #5
          Thanks apollo13, for verifying I'm not the only one with the issue. I'm sure it will be fixed soon.
          How to post the internal log


          Things should be made as simple as possible, but no simpler.
          Albert Einstein

          Comment


          • #6
            I have the same thing happening when I play MKV files - except that I get 29 null files - this happens only with this player

            I have 2 PC's - and the problem only happens consistantly on the one PC which likely explains why you cannot recreate the issue.

            Comment


            • #7
              I stumbled upon if I open the program and browse to the file using the "+" it does not put the null files in the folder, but if I double click on the file to play it will do the null file thing every time. Might try that until they fix the software.
              How to post the internal log


              Things should be made as simple as possible, but no simpler.
              Albert Einstein

              Comment


              • #8
                Hi, the problem has been fixed. Please kindly wait for the new version, thanks. Probably will be released next week.
                User Manual for DVDFab v10 (pdf)

                DVDFab log default location:
                For Windows: C:\Users\User Name\Documents\DVDFab10\Log
                For Mac: Finder> Documents> DVDFab10> Log

                DVDFab Player 5:
                For Windows:C:\Users\User Name\Documents\DVDFab Player 5\Log

                Comment


                • #9
                  Thank you, Ashley!
                  How to post the internal log


                  Things should be made as simple as possible, but no simpler.
                  Albert Einstein

                  Comment


                  • #10
                    Fixed in the new version 5016, please check it and tell us the result.

                    Thanks!

                    Wilson
                    Please post your logs the default location is:
                    For DVDFab9_Win7 & Win8 C:\Users\User Name\My Documents\DVDFab9\Log
                    For DVDFab10_Win7 & Win8 C:\Users\User Name\My Documents\DVDFab10\Log
                    For Mac: /User/User name/Documents/DVDFab10/Log
                    Please use attachment button and attach your most recent, Internal log and post right here.
                    If it's the burning issue, please also attach burn log.

                    Thanks!

                    Comment


                    • #11
                      Yeah it's fixed, thanks!
                      How to post the internal log


                      Things should be made as simple as possible, but no simpler.
                      Albert Einstein

                      Comment

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