DVDFab Forum - Another sound, or menu, bug: No Sound in Spider-Man Blu-ray menu :-(

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Another sound, or menu, bug: No Sound in Spider-Man Blu-ray menu :-(

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  • Another sound, or menu, bug: No Sound in Spider-Man Blu-ray menu :-(

    While there is sound during the Sony intro, and sound during the film, there is No Sound during the Blu-ray menu.

    Neither with Output Device set to DIRECTSOUND nor WASAPI.

    Click image for larger version

Name:	Spider-Man No Sound klein.png
Views:	1
Size:	11.5 KB
ID:	356550

  • gorba8.9
    replied
    UPDATE: Fixed in the coming version
    Yes, it is fixed, there's sound now in the Spider-Man menu. As well as in Spider-Man 2 and Spider-Man 3, which had the same problem, in this Sony Pictures Home Entertainment UK Blu-ray Trilogy box set.

    Leave a comment:


  • Mona
    replied
    UPDATE: Fixed in the coming version, please update to have a try when it is available. Thanks.

    Leave a comment:


  • gorba8.9
    replied
    I've waited for three months, the bug is still not fixed.

    Leave a comment:


  • Mona
    replied
    Originally posted by gorba8.9 View Post
    Still no sound in the menu with version 5.0.1.8.

    I checked that there is no general DD 2.0 problem. It's a menu bug. This is the UK Blu-ray release.
    Once it is fixed, we will update you. Please wait, thank you.

    Leave a comment:


  • gorba8.9
    replied
    Still no sound in the menu with version 5.0.1.8.

    I checked that there is no general DD 2.0 problem. It's a menu bug. This is the UK Blu-ray release.

    Leave a comment:


  • gorba8.9
    replied
    Played with the hardware Blu-ray disc player, the AVR reports the menu sound signal as DD 2.0.

    Click image for larger version

Name:	20180726_154449-klein.jpg
Views:	1
Size:	151.7 KB
ID:	357220


    Either you have problems with DD 2.0, or it's a menu bug.

    Leave a comment:


  • Ashley
    replied
    You file has been received and forwarded to the QA team to diagnose. We will update you for any progress.

    Leave a comment:


  • gorba8.9
    replied
    Just sent you the files.

    Leave a comment:


  • Ashley
    replied
    Hi, I sent you a message. Please kindly refer to that and see if the files will be forwarded to us, thanks.

    Leave a comment:


  • gorba8.9
    replied
    Originally posted by Ashley

    send us a screenshot

    send us the logs
    If even your miserable forum software would work. :-(

    Just see the screenshot above, I even shrinked it down from png to ugly 1920x1080 jpg before the "Fullsize" upload, and look at the result. :-(

    Leave a comment:


  • Ashley
    replied
    Hi, we need some assistance from you.
    1. Please go to Settings > Audio, send us a screenshot of it on your DVDFab Player 5;
    2. Please click on the Menu button of DVDFab Player 5 to choose "Open log folder" and send us the logs. Or directly go to C:\Users\user name\Documents\DVDFab Player 5 (the default log location), send us the logs, thanks.

    Leave a comment:


  • Ashley
    replied
    Originally posted by gorba8.9 View Post
    While there is sound during the Sony intro, and sound during the film, there is No Sound during the Blu-ray menu.

    Neither with Output Device set to DIRECTSOUND nor WASAPI.

    Click image for larger version

Name:	Spider-Man No Sound klein.png
Views:	1
Size:	11.5 KB
ID:	356550
    Hi, we have reported it to the QA team to test, thanks.

    Leave a comment:

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